Suburban Honda

Great service all around! My daughter leased her car from here and I was so impressed that I went back the next week and bought a new Honda Pilot for me. Thank you!!! My daughter leased her car from here and I was so impressed that I went back the next week and bought a new Honda Pilot for me. Thank you!!! More

My wife and I visited Suburban Honda in Farmington to get an oil change and an appraisal on our 2024 Honda HR-V, as the lease was expiring. We were paired with Andrew Perkins, who walked us through the di an oil change and an appraisal on our 2024 Honda HR-V, as the lease was expiring. We were paired with Andrew Perkins, who walked us through the different options for our trade-in in detail. He was incredibly helpful, and we decided to take a couple of days to come back after we had time to digest the numbers he provided. When we returned, we ended up loving the 2026 CR-V Hybrid. We had several questions for Andrew and for Dontae about promotional rates, APR, and different scenarios to maximize the value of the deal. Throughout the entire process, they were extraordinarily kind and patient. They answered all of our questions in detail and were never pushy, even when discussing accessories and add-on packages we weren’t interested in. What stood out most was that it felt like they were listening more than talking, which is a rare and welcome quality in sales. We felt respected and never felt hurried, even though the Saturday we came back was clearly busy. Andrew remained attentive while balancing multiple customers, and Dontae stepped in seamlessly whenever Andrew was with other customers. It genuinely felt like our experience was the priority, not the sale. We ended up purchasing the CR-V Hybrid, and Dontae was kind enough to work in some additional benefits we had initially declined at a price point that made sense for us. We’ve had tremendously pleasant experiences with Suburban Honda in the past when we purchased our first two Hondas, and I have no doubt we’ll be back for future purchases. Honda makes great vehicles, but the dealership experience can vary widely even within the same brand. Suburban Honda is, without question, the best in metro Detroit. Having been to other Honda dealerships in the area, I wouldn’t recommend anyone go anywhere else. The folks at Suburban Honda in Farmington have consistently been the easiest and most pleasant to work with. We will be going there for all future Honda purchases, services, and repairs. That loyalty is based on our experiences and the authenticity we felt working with the people in that building, particularly Andrew and Dontae. They are second to none.​​​​​​​​​​​​​​​​ More

Very kind and helpful people. Proverbs 11:17, we read: "The merciful man does good for his own soul, but he who is cruel troubles his own flesh." This passage illustrates th Proverbs 11:17, we read: "The merciful man does good for his own soul, but he who is cruel troubles his own flesh." This passage illustrates the profound impact that kindness has not only on others but also on our own spiritual well-being. More

From the moment I walked into Suburban Honda I knew I was in great hands. Cherif made sure to put me in the best vehicle for my needs, and worked around the clock to make sure I left satisfied. in great hands. Cherif made sure to put me in the best vehicle for my needs, and worked around the clock to make sure I left satisfied. More

She was awesome. Wonderful customer service. She made us feel like we were getting the best information and shared all the options with us. She was also very flexible Wonderful customer service. She made us feel like we were getting the best information and shared all the options with us. She was also very flexible and let us get moving quickly so that we could get an independent inspection even though we were running late. Thank you!! More

Reliable dealership offering quality vehicles, great prices, and trusted service, with friendly, knowledgeable staff who listen carefully, coming here was great, it was a smooth buying experience with c prices, and trusted service, with friendly, knowledgeable staff who listen carefully, coming here was great, it was a smooth buying experience with cherif Bangoura! More

Very professional and helpful on regards with the vehicle we discussed, throughout the process he helped us negotiate a deal and secure our dream car! Highly recommended talking to Andrew when you plan to bu we discussed, throughout the process he helped us negotiate a deal and secure our dream car! Highly recommended talking to Andrew when you plan to buy your new car. More

Very happy to work with Samir again I have bought 3 cars from him so far and can’t thank him enough for helping me and my family!! from him so far and can’t thank him enough for helping me and my family!! More

Dontae rush us through the process and did not listen to any of my requests. He also misled us on the final purchase price and tacked on added dealer stuff even though I declined them several times. I did n any of my requests. He also misled us on the final purchase price and tacked on added dealer stuff even though I declined them several times. I did not know I even signed for them because he rushed us through the paperwork and didn’t explain what we were signing for. More

The service department was very professional, friendly and knowledgeable. They made the process seamless. It was my first time going to the dealership and it exceeded my expectations. Kristifor, my servic and knowledgeable. They made the process seamless. It was my first time going to the dealership and it exceeded my expectations. Kristifor, my service advisor, answered all of my questions and made coming a great experience. More