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Suburban Honda
Farmington Hills, MI
1,010 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,010 reviews
October 18, 2013
Thanks to the hard work of Mike Siwicki and Karl Stuef, I have better piece of mind when my son travels back and forth between home and Western Michigan University. He is driving a safe and reliable Honda A have better piece of mind when my son travels back and forth between home and Western Michigan University. He is driving a safe and reliable Honda Accord, loves it and that makes me a happy mom. Thanks guys!! More
by ayerskm
Employees Worked With
Mike Siwicki, Karl Stuef
October 17, 2013
My husband and I purchased a new 2014 Honda CRV and Joe Janosky was our sales rep. He made our experience simple, easy to understand and relaxed. All questions that we had were answered clearly and promp Janosky was our sales rep. He made our experience simple, easy to understand and relaxed. All questions that we had were answered clearly and promptly, and Joe went out of his way to make our purchase a pleasant experience. I'd also like to commend the woman who handled our financing at Suburban Honda, although I do not have her name. She was an employee who knew her job very well and was able to articulate complicated money matters in down-to-earth language. All in all, our experience at Suburban Honda was excellent. More
by lindakessler
Employees Worked With
Joseph Janosky
October 08, 2013
friendly personable service and comfort of waiting area. However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the enviro However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the environment in service and I had the pleasure of working with jeff smith in the Acura side. He is a value and asset to the surburban family. More
by antoniostokes
Employees Worked With
Jeff Smith
October 03, 2013
The guy who led me to the service and explained the process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. More
by netforce
Employees Worked With
Larry, Bob Spurgeon
September 26, 2013
I wanted to buy an Honda Accord. Steve let me test drive it. I was impressed. Then I changed my mind and I wanted a CR-V. Steve let me test drive it. I showed it to my wife. She was impressed too. We took it. I was impressed. Then I changed my mind and I wanted a CR-V. Steve let me test drive it. I showed it to my wife. She was impressed too. We took some time to make a decision to buy it outright. Steve worked with me and gave me time to decide. Then we bought the vehicle from Subruban Honda. Today, we are a proud owner of a 2014 Honda CR-V. During the entire process Steve was courteous, did not pressure, presented options, friendly, informative, patient and understanding. He finally delivered right vehicle at a price we could afford. More
by pavenra
Employees Worked With
Steve Nowel
September 20, 2013
My wife and I met Joe Janosky in July, 2013 as we were looking at the remaining inventory of Honda Odysseys in stock. After Joe showed us the brochure of the 2014 model year and after arranging a test dr looking at the remaining inventory of Honda Odysseys in stock. After Joe showed us the brochure of the 2014 model year and after arranging a test drive, we decided to reserve a vehicle that was to be built the third week of August. The changes in the 2014 model in body style and electronics were the deciding factors in waiting for the van and Joe kept us informed as to when delivery would take place. We took delivery September 3rd and Joe Janosky and Karl Stuef could not have been more helpful during our purchase and delivery process. Joe took care of getting the van prepped and Karl explained our options in regards to protectants we could have applied to the interior and exterior, extended warranties and finance options. After about three hours, we were ready to drive it home. Joe got in the second row and explained all the systems to us; heating, air conditioning, all the electronics and he paired my phone for me through the navigation system. Before we left, he said that if we had any problems figuring out anything to just give him a call or come back over to the dealership. We did just that two days later as there is quite a bit to learn on these new vehicles. I never imagined owning a van with more than fifty computers in it. Long story short is that I would recommend Suburban Honda, Joe Janosky, Karl Stuef and Julie Danielson to anyone that is interested in a quality product and quality service. My wife bought her 2006 Honda Civic from Suburban Honda and Julie has been her favorite service advisor these past six years and raves about how helpful Julie is. We now have almost 600 miles on our Odyssey and we're enjoying it very much. More
by chrislarue
Employees Worked With
Joseph Janosky, Karl Stuef
September 17, 2013
The employee who waited on me was friendly and the wait time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. More
by munozg
Employees Worked With
Bob Spurgeon
September 11, 2013
Yes, I bought a Honda crosstour from this dealership. I enjoy my car and receive complements all the time. Loren the salesperson was very helpful, not pushy and made the experience very comfortably mellow enjoy my car and receive complements all the time. Loren the salesperson was very helpful, not pushy and made the experience very comfortably mellow. :-) He gave me space to make decisions and upfront honest information. I like Honda cars and probably will continue to always purchase a Honda. If Loren is still around for my next purchase, I will definitely request him. Brenda Altuna More
by baltuna
Employees Worked With
Loren Zeidman
