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Suburban Honda
Farmington Hills, MI
1,006 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,006 reviews
January 22, 2014
got a price lease quote online for a Honda odyssey 2013 they were about to run out. online they had 6 in stock. i checked with the internet sales before going to the dealership. i got an appointment for they were about to run out. online they had 6 in stock. i checked with the internet sales before going to the dealership. i got an appointment for test driving. once i was in the dealership they had a 2014 ready for me for a higher price. the salesman told me that they run out of 2013 Monday morning. (I called internet sales the previous day Monday at 4 pm) he said that he had to pull one from a different place but the price will be higher. He acted as if he wasn't interested in selling me nothing. Then he had to check with his manager for the price they quoted me online and guess what NO NO NO NO I don't believe that this dealer is up to standards of professionalism and keeping their word. if you advertise a car for a certain price with this much down and this much for delivering, title, registration,.... that would be the price if you run out of cars let people know and stop waiting their time!!!!! More
by bassam235
Employees Worked With
January 16, 2014
Steve worked extremely hard to get us in a new lease and to get a great deal. He was friendly, patient, and we were extremely happy with our experience. to get a great deal. He was friendly, patient, and we were extremely happy with our experience. More
by ajfailla
Employees Worked With
Raj Pillai, Steve Nowel
January 16, 2014
Tom was very friendly. Purchasing a car was so easy at Suburban. They also coordinated nicely with the Finance company. Overall my experience was satisfying, Would recommend this dealership. Suburban. They also coordinated nicely with the Finance company. Overall my experience was satisfying, Would recommend this dealership. More
by amolpchavan
January 15, 2014
My family has leased quite a few cars through John Butler from Suburban Honda and each time the service has been excellent! So, that's why when it was time for me to to get my own car, I called him. John But from Suburban Honda and each time the service has been excellent! So, that's why when it was time for me to to get my own car, I called him. John Butler really helped me through the process with father-like patience and advice. When deciding on a model within my budget, he told me exactly which features were/were not included and how much per month each model would be off the top of his head so I could easily make a decision about which one I wanted. John was incredibly accommodating and generous and I cannot thank him enough!! More
by graceo
Employees Worked With
January 13, 2014
If your looking for a group of people who will go the extra mile or more to give you the best possible deal on a vehicle you need to visit Suburban Honda. I had a great experience with them. I came in lo extra mile or more to give you the best possible deal on a vehicle you need to visit Suburban Honda. I had a great experience with them. I came in looking for a used car that i could finance. They worked with me very thoroughly to find the best deal and with an amazing car. I was very impressed with how loyal they were to me when they really didn't have to be. That says a lot about the people you deal with and in sales its the people that make the difference. They really made a lasting impression on me and i will definitely be returning for my next purchase down the road. Thank you very much. More
by Bradleyjm
Employees Worked With
Joey Demilio, Karl Stuef
January 08, 2014
Marvin Wilson is an excellent sales person. He is very cooperative and friendly. I purchased the 2014 Honda CR-V EX and Marvin was my sales person at Suburban Honda. Marvin was very helpful in the negotia cooperative and friendly. I purchased the 2014 Honda CR-V EX and Marvin was my sales person at Suburban Honda. Marvin was very helpful in the negotiation process especially that I had to turn in a lease car as part of the deal and Marvin worked it all very well. Unlike other sales I've worked with before Marvin is honest and trustworthy, he will not play with numbers in front of you instead he will explain the total cost and payments in a straightforward manner. I am very glad that Marvin was my sales person and I believe I got a good deal because of him. I strongly recommend him. More
by sraw
Employees Worked With
Marvin Wilson
January 05, 2014
Wonderful team, was more than expectation, referral my friends to visit the dealer when need car for any family member, thank you kindly Honda for having such team! friends to visit the dealer when need car for any family member, thank you kindly Honda for having such team! More
by Alawi
Employees Worked With
Marvin Wilson
January 05, 2014
Our salesman, John Vaillancourt, was very helpful in answering questions, providing test drives, finding the car we desired from another dealer, and facilitating our purchase quickly and efficiently. H answering questions, providing test drives, finding the car we desired from another dealer, and facilitating our purchase quickly and efficiently. He is genuinely a friendly and a caring person. He was not pushy, obtrusive, or obnoxious as we have experienced from car salesmen from other brands in the past. He was excited for us, sincere, and made the buying experience a pleasure. We hope he continues to work at Suburban Honda. More
by rcaprathe
Employees Worked With
John Vaillancourt
January 04, 2014
Joey was awesome bent over backwards to help us get into a car. Very friendly and out going would highly recommend them to everyone go see joey if your looking for a car a car. Very friendly and out going would highly recommend them to everyone go see joey if your looking for a car More
by Thombrent1
Employees Worked With
Joey Demilio
December 31, 2013
Jeff was great. The gals in the cashier office were pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my account. Good job Suburban Honda. More
by chrismass1
Employees Worked With
Jeff Smith
