Suburban Honda

Great service always for past 10 years, Honesty and integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great quality. More

Our experience with Suburban Honda has been excellent. So often, people are motivated only to spend the time to write bad reviews and I wanted to share how excellent our experience has been. We have work So often, people are motivated only to spend the time to write bad reviews and I wanted to share how excellent our experience has been. We have worked with both Tim Tharp and Joey Demilio on the purchase of a 2013 Honda Odyssey for a family member living in Arizona. After researching at several Honda dealerships in Arizona without positive results, I offered (I live in Ann Arbor) to research dealerships in Michigan. We visited four Honda dealerships in the area and Suburban Honda stood out above the rest due to their promptness in returning phone calls, accuracy in answering questions related to the vehicle, price, and overall friendliness. However, the true test of a dealer is not how things go prior to purchasing a vehicle, but how they support you after the purchase. We had one minor misunderstanding (post-purchase) relating to some accessories and called them to discuss. Not only were both Tim & Joey prompt in their response but they also offered to “make it right” by quickly ordering and installing the parts prior to the vehicle’s return to Arizona. Based on our experience I would recommend Suburban Honda, and will be back to purchase other vehicles even though Suburban is located over 2000 miles from where the vehicle will be used. Over the next several weeks our new 2013 Honda Odyssey will now be happily making its 2000 mile journey back “home” in Sedona, Arizona. More

I had a positive experience turning in to my new 2013 civic was good and the service offered by my sales representative Loren was awesome. If you are planing to buy any Honda vehicle do visit Suburban H civic was good and the service offered by my sales representative Loren was awesome. If you are planing to buy any Honda vehicle do visit Suburban Honda and do meet Loren he would be happy to help you to find your needs. More

Suburban Honda has been servicing my Honda Odyssey for the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my questions over the phone. While she has been forthright in explaining that she cannot provide a diagnosis over the phone, after numerous calls over the years, I gotta say that Julie has never been wrong. I go to Will when Julie is not there. He does not have the same experience that Julie has, but he never hesitates to get back with me with the information that I need. I routinely check Julie's and the attending mechanic's advice, by going to other service centers (usually to look for a better price) and I can confirm that Julie and Suburban Honda have always been straight with me. I have been feeling pressure to buy American, but I have been hesitant because this dealership treats me so well. From free rides to work during service, to doughnuts and coffee, to free WiFi, I am always made to feel comfortable. More

We had a very positive experience with turning in our current CRV and getting into a new CRV lease. Loren Zeidman was very helpful and cordial throughout the entire process. Thanks Loren! current CRV and getting into a new CRV lease. Loren Zeidman was very helpful and cordial throughout the entire process. Thanks Loren! More

As always, our experience working with Raj (turning in our vehicles and selecting/receiving new ones) with him was extremely smooth and efficient. Raj's expertise and friendliness makes the process a plea our vehicles and selecting/receiving new ones) with him was extremely smooth and efficient. Raj's expertise and friendliness makes the process a pleasure from beginning to end. He is an A+ professional! More

Raj has always taken the time to explain all of the alternatives for our leases. He did the same with us this time, and we feel that we came away with two very nice cars for a reasonable price. alternatives for our leases. He did the same with us this time, and we feel that we came away with two very nice cars for a reasonable price. More

Overall a very relaxed experience. Unlike other dealers I was not pressured, the deal was done timely and as expected. No surprises. Steve did a very nice job as did Marvin helping out on Steve's day off I was not pressured, the deal was done timely and as expected. No surprises. Steve did a very nice job as did Marvin helping out on Steve's day off. Both of them are to be commended and I would not hesitate to purchase from either. The final purchase and financing was seamless with no surprises. At no time did I feel overwhelmed or pressured. More

convinience ,fast,trustfuly and hight professionaly comunications. We are not planing to buy a car, but good sellers presentation make as to think abaout ... we bougth the car and love it , thanks Ste comunications. We are not planing to buy a car, but good sellers presentation make as to think abaout ... we bougth the car and love it , thanks Steve :-) More

Living in S Florida and remotely purchasing a vehicle for a member of my family (whom lives in Detroit Metro Area), I needed a sales individual whom would be in clear communication with me, was acceptable, t a member of my family (whom lives in Detroit Metro Area), I needed a sales individual whom would be in clear communication with me, was acceptable, trustworthy and very proficient with his product and services... After canvasing several Honda Dealers in the Detroit Metro Area, Raj Pillai won my business hands down. He was very attentive, acceptable, knowledgeable and one i quickly built trust with... Most importantly he was a consummate professional to work with mostly via phone / email. Raj should be highly commended for his service and support enabling me to get this done in a proficient manner and having enjoyed my experience from start to finish. Hats off to Raj.. he is the best example of dealership experience i have ever known to date. B. Allen Fort Lauderdale, FL More