Suburban Honda

Great service you can trust as always. Have my daughter bring in her car and know they will take care of her and that I do not have to worry. as always. Have my daughter bring in her car and know they will take care of her and that I do not have to worry. More

No pressure, Excellent Experience I recently purchased a used vehicle with Suburban Honda. Overall I had a great experience working with my salesman Joey Demilio. From the time I arriv I recently purchased a used vehicle with Suburban Honda. Overall I had a great experience working with my salesman Joey Demilio. From the time I arrived at the dealership to the time we closed the deal I never felt any pressure from them. We were able to come to an agreement on the price quickly, complete the whole deal and have my car ready to drive home in a little over an hour. Thanks for the easy process Joey and the Suburban Honda team!!! More

It Doesnt Get Any Better Than This I could not be happier with my recent experience purchase of a Honda Accord at Suburban Honda.Our salesperson Steve Nowel was extremely congenial I could not be happier with my recent experience purchase of a Honda Accord at Suburban Honda.Our salesperson Steve Nowel was extremely congenial and polite to my wife and myself and we were very impressed by the depth of his knowledge on every aspect of the vehicles.He was extraordinarily patient with our myriad of questions and offered us many vehicle options.We did not feel pressured by Steve and my wife will also be purchasing a new Fit from him when the 2015 models come out.Steve was very helpful to me slowly explaining in detail the numerous new technological innovations in the Accord.Iwould recommend wholeheartedly and without reservation Steve to my friends and relatives when they are ready to buy a new car.The finance mgr.Raj Pillai also extended great service to us.He got us a better deal than I had anticipated and also exhibited politeness and competence. More

Loved Getting My Lease Through Salesman John Butler I leased a new 2014 CRV through salesman John Butler. This was an excellent experience. He was very courteous, friendly and professional. I felt co I leased a new 2014 CRV through salesman John Butler. This was an excellent experience. He was very courteous, friendly and professional. I felt comfortable talking with him. I must say he was impressive. He was expeditious in swapping out my old lease for my new one. He was also very knowledgeable and ensured that I understood the paperwork process as we went along. I have been in to service my 2011 Honda Accord on several occasions with different service people each time. All of them have been very friendly and courteious--this includes the cashiers who have taken care of the monetary aspect. Overall, I am pleased with the dealership. More

New car Had a good experience from start to finish,would recommend to all when in the market for a new or used car, Thank you Nicholas Had a good experience from start to finish,would recommend to all when in the market for a new or used car, Thank you Nicholas More

Great Experience...Super Salesman My husband and I loved working with Marvin.(Our salesman) What a absolutely super, nice salesman and we would certainly be looking for him again when My husband and I loved working with Marvin.(Our salesman) What a absolutely super, nice salesman and we would certainly be looking for him again when in the market for our next Honda or to tell our friends that are in the market for a new car. He was the main reason we came back to this dealership, given some of the experiences that we have delt with in the past. More

Fantastic service and great experience! I found my 2012 CR-V online and travelled over 500 miles (one way) to purchase this car. Naturally, I felt bit of trepidation about driving that dist I found my 2012 CR-V online and travelled over 500 miles (one way) to purchase this car. Naturally, I felt bit of trepidation about driving that distance to purchase a car I had never test driven. From the beginning and throughout my experience of purchasing this car, Joey D. was incredibly responsive, thorough and expedient in his feedback to me. He made himself very accessible and it was apparent that he genuinely cared about me having a great experience with this dealership and he highly values customer service in general. Had he not made this transaction from beginning to end, so smooth and easy, I would've purchased a car much closer to home. I both fully respect and appreciate him and the impeccable care and customer service skills he displayed. I would highly recommend working with him--and would again willingly drive that distance, knowing that I'm purchasing a car from someone I trust. I also conversed with Karl S at the dealership and he, too, gave me excellent customer service and helped to make this transaction as pleasant as possible. I appreciate you both! So grateful. ~Julie J. More

New Car Purchase I recently moved to Michigan and was looking to purchase a new Honda Odyssey. I submitted an online request for pricing through Edmunds.com and Subur I recently moved to Michigan and was looking to purchase a new Honda Odyssey. I submitted an online request for pricing through Edmunds.com and Suburban responded immediately. They answered every one of my questions and were able to track down the exact color and option package that I wanted. The purchase process was the smoothest I've ever had - Suburban even helped me coordinate the purchase and installation of a DVD player into the van and then delivered the van to my house. I have no hesitation in recommending them as a first class dealership and would absolutely return to buy another vehicle in the future. More

No nonsense negotiation and purchase transaction. Several people recommended Suburban Honda to us. We purchased our first Honda, a 2013 Odyssey, from Suburban in June 2013. We were extremely pleased Several people recommended Suburban Honda to us. We purchased our first Honda, a 2013 Odyssey, from Suburban in June 2013. We were extremely pleased with the vehicle and then entire purchase transaction. When it was time to purchase our next vehicle, we went back to Suburban. We purchased a 2014 Accord in May 2014. We dealt with the same salesperson and finance person for both transactions. They were very helpful, friendly, respectful, and knowledgeable. More

Service Experience at Suburban Honda Air conditioner was intermittent. Thought I had a short. Shawn said they would have to test coolent level and also test for leaks. You did this. T Air conditioner was intermittent. Thought I had a short. Shawn said they would have to test coolent level and also test for leaks. You did this. Then you found an open relay in the compressor circuit. Shawn noticed rear wiper needed to be replaced and cleared this with me. You also took care of the fuel pump recall problem. Am not convinced you needed to test for leaks in as much the AC would cool when it was working. Seems that I would have saved a fair amount of money had you just replaced the defective relay. Ken Whise More