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Suburban Honda

Farmington Hills, MI

4.7
929 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 929 reviews

January 05, 2014

Our salesman, John Vaillancourt, was very helpful in answering questions, providing test drives, finding the car we desired from another dealer, and facilitating our purchase quickly and efficiently. H More

by rcaprathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vaillancourt
Jan 06, 2014 -

Suburban Honda responded

We're pleased that John was able to assist you with a stress-free purchase. Enjoy your new vehicle and come back to see us soon!

January 04, 2014

Joey was awesome bent over backwards to help us get into a car. Very friendly and out going would highly recommend them to everyone go see joey if your looking for a car More

by Thombrent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
Jan 06, 2014 -

Suburban Honda responded

Thom, We're happy that you had such a pleasant time working with Joey and we hope that you'll come back to see us again soon. Enjoy your new car!

December 31, 2013

We just moved to Michigan and was at the end of our previous Honda lease. John Butler was outstanding in assisting us in moving to a very good quality, low mileage Honda Pilot. The SUV was very clean More

by bshirely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karl Stuef
Dec 31, 2013 -

Suburban Honda responded

We're glad that you enjoyed working with John and the rest of our staff, and we're happy that he was able to get you into a vehicle that met your needs. Welcome to Michigan and Happy New Year to you as well!

December 31, 2013

Jeff was great. The gals in the cashier office were pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my More

by chrismass1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Dec 31, 2013 -

Suburban Honda responded

Thank you for stopping by our service department and taking the time to share your feedback with us. We hope to see you in again soon. Happy New Year!

December 31, 2013

Very friendly. No BS. I agreed to the price with Colleen before I arrived. Joe helped to ensure we got the car we wanted . Then Raj made it easy to sign the paperwork and drive off the lot with the car. More

by bballjonx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Colón, Joseph Janosky, Raj Pillai
Jan 06, 2014 -

Suburban Honda responded

We appreciate both your business and your feedback and we look forward to working with you again!

December 31, 2013

Our lease was ending on our Honda Accord. We came to the dealership to consider leasing another car. Salespersons John Vaillancourt invited us to test drive several models. He was friendly, extremely person More

by Barrmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vaillancourt
Dec 31, 2013 -

Suburban Honda responded

We're happy that John provided you with such great customer service, and made you feel comfortable during your visit to our store. We hope that you enjoy your new Accord and have a great 2014. Thanks for being such a loyal Suburban customer!

December 29, 2013

Service to clean fuel system was done within an hour. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. More

by kingcoal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Dec 31, 2013 -

Suburban Honda responded

We're glad that you had a positive experience in our service department. We appreciate your business and look forward to working with you again!

December 23, 2013

I am here to retract a negative review that I've posted a week ago. I purchased a 2012 Toyota Highlander and was very pleased with the vehicle as well as the customer service I recieved at the time More

by traycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, the Sales Manager, Joey Demilio
Jan 07, 2014 -

Suburban Honda responded

Traycee, We appreciate you giving us the opportunity to resolve your issue and to deliver the excellent service that we strive for in our store. We hope that you enjoy your new car and have a wonderful new year!

December 18, 2013

I have just leased my fourth vehicle from Suburban Honda. John Butler is the most patient and helpful sales person I have ever worked with. He was a pleasure to work with on my last lease so I made sure to More

by MissMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 17, 2013

Requested Suburban Honda to check battery because of cold weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oi More

by kingcoal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
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