Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Met Karl today when I stopped in to look at a used car. Honest, friendly, and truly wanted to try to help. We unfortunately couldn’t find a way forward on the transaction, but the experience alone w Honest, friendly, and truly wanted to try to help. We unfortunately couldn’t find a way forward on the transaction, but the experience alone was enough for me to come on here and leave a positive review. Highly recommend these guys! More
This dealership will make you actually enjoy purchasing a vehicle. After having a terrible experience with a different dealership, I was skeptical to say the least. From the moment I walked in until the mo vehicle. After having a terrible experience with a different dealership, I was skeptical to say the least. From the moment I walked in until the moment I purchased my new vehicle, I felt appreciated as a customer. My salesman, Samir Reda was not pushy at all, which would have immediately turned me off of the sale. The sales manager, Mike, took the time to explain the options and answered all questions I had. The financing manager (I would type her name butttt I don't know how it is spelled, but she is fantastic!) was an absolute joy to sit with. This dealership makes you feel like your hanging out with family that just wants to see you happy and walk away with a deal. I highly recommend not only Samir, but the entire dealership for any and all of you car purchases. They definitely secured me as a return customer. More
I had purchased my Honda CR-V Hybrid from Suburban in Oct ‘23. I came back in Jan ‘24, & spoke with Svc mgr Jeff Smith, who was Extremely Helpful & Informative in answering a bundle of questions I had for h ‘23. I came back in Jan ‘24, & spoke with Svc mgr Jeff Smith, who was Extremely Helpful & Informative in answering a bundle of questions I had for him, & I drove away Completely Satisfied. So, on Wed 5/29/24, I drove in again, & asked for Jeff, so he could set up my 1st oil, filter & tire rotation (7,400mi). Jeff was off that day, but Brenden Miller was there, and checked to see the wait time for today. He returned & told me 1hr 10min, so I left my CR-V, and after 25min, Brenden announced that my car was ready! Brenden was the perfect “fill-in” for Jeff Smith, Both having excellent Customer Service Skills! My newest opinion of Suburban Honda is that “Every employee here should be teaching Customer Service Skills to Honda USA Corporate Staff! Suburban is the BEST!!…. More
Coming here for 22 years and never disappointed. Amazing service and sales staff very friendly, helpful and knowledgeable Amazing service and sales staff very friendly, helpful and knowledgeable More
Samir is a great guy! Makes you feel comfortable, explains in great detail, answers any question in mind, and makes you feel welcomed! Highly recommend! Makes you feel comfortable, explains in great detail, answers any question in mind, and makes you feel welcomed! Highly recommend! More
Dealership was great. Smooth transaction and felt welcomed. John was low pressure and listened to what I was looking for and needed. Smooth transaction and felt welcomed. John was low pressure and listened to what I was looking for and needed. More
Very considerate and attentive to explaining interested vehicles to you. Very thoughtful and thorough in the explanation of the process and very helpful along the way. vehicles to you. Very thoughtful and thorough in the explanation of the process and very helpful along the way. More
Jon is best in the west and his service very fast I recommend him to anyone need a car make sure you go to Jon that my third car from him and I love them recommend him to anyone need a car make sure you go to Jon that my third car from him and I love them More
Saw a great condition truck on their lot, went in and talked with Joey Pryor in sales. He was kind, courteous, and knowledgeable about the truck and the market. Got me more than a fair price and I ended talked with Joey Pryor in sales. He was kind, courteous, and knowledgeable about the truck and the market. Got me more than a fair price and I ended up taking the truck home that day! Traded in my old car and they gave me a great trade in value and got me into a great financial position. Ryan the sales manager was polite and Christian Z in finance made it easy to protect my investment! More