Suburban Honda

Great Experience...Super Salesman My husband and I loved working with Marvin.(Our salesman) What a absolutely super, nice salesman and we would certainly be looking for him again when My husband and I loved working with Marvin.(Our salesman) What a absolutely super, nice salesman and we would certainly be looking for him again when in the market for our next Honda or to tell our friends that are in the market for a new car. He was the main reason we came back to this dealership, given some of the experiences that we have delt with in the past. More

Fantastic service and great experience! I found my 2012 CR-V online and travelled over 500 miles (one way) to purchase this car. Naturally, I felt bit of trepidation about driving that dist I found my 2012 CR-V online and travelled over 500 miles (one way) to purchase this car. Naturally, I felt bit of trepidation about driving that distance to purchase a car I had never test driven. From the beginning and throughout my experience of purchasing this car, Joey D. was incredibly responsive, thorough and expedient in his feedback to me. He made himself very accessible and it was apparent that he genuinely cared about me having a great experience with this dealership and he highly values customer service in general. Had he not made this transaction from beginning to end, so smooth and easy, I would've purchased a car much closer to home. I both fully respect and appreciate him and the impeccable care and customer service skills he displayed. I would highly recommend working with him--and would again willingly drive that distance, knowing that I'm purchasing a car from someone I trust. I also conversed with Karl S at the dealership and he, too, gave me excellent customer service and helped to make this transaction as pleasant as possible. I appreciate you both! So grateful. ~Julie J. More

New Car Purchase I recently moved to Michigan and was looking to purchase a new Honda Odyssey. I submitted an online request for pricing through Edmunds.com and Subur I recently moved to Michigan and was looking to purchase a new Honda Odyssey. I submitted an online request for pricing through Edmunds.com and Suburban responded immediately. They answered every one of my questions and were able to track down the exact color and option package that I wanted. The purchase process was the smoothest I've ever had - Suburban even helped me coordinate the purchase and installation of a DVD player into the van and then delivered the van to my house. I have no hesitation in recommending them as a first class dealership and would absolutely return to buy another vehicle in the future. More

No nonsense negotiation and purchase transaction. Several people recommended Suburban Honda to us. We purchased our first Honda, a 2013 Odyssey, from Suburban in June 2013. We were extremely pleased Several people recommended Suburban Honda to us. We purchased our first Honda, a 2013 Odyssey, from Suburban in June 2013. We were extremely pleased with the vehicle and then entire purchase transaction. When it was time to purchase our next vehicle, we went back to Suburban. We purchased a 2014 Accord in May 2014. We dealt with the same salesperson and finance person for both transactions. They were very helpful, friendly, respectful, and knowledgeable. More

Service Experience at Suburban Honda Air conditioner was intermittent. Thought I had a short. Shawn said they would have to test coolent level and also test for leaks. You did this. T Air conditioner was intermittent. Thought I had a short. Shawn said they would have to test coolent level and also test for leaks. You did this. Then you found an open relay in the compressor circuit. Shawn noticed rear wiper needed to be replaced and cleared this with me. You also took care of the fuel pump recall problem. Am not convinced you needed to test for leaks in as much the AC would cool when it was working. Seems that I would have saved a fair amount of money had you just replaced the defective relay. Ken Whise More

Thank you so m uch for your help of buying my lease and leaseing a new car, also facilitate the my old car return, and your servace is great. so m uch for your help of buying my lease and leaseing a new car, also facilitate the my old car return, and your servace is great. More

About Service Compare to other service centers visited in last few years, is more friendly, able to identify & address the problem correctly moreover explained the Compare to other service centers visited in last few years, is more friendly, able to identify & address the problem correctly moreover explained the problem in appropriate way and price looks to be reasonable. I think I found the correct people to handle my CAR More

Leasing 2014 Honda CRV I have leased 2014 Honda CRV. My sales person is Mike Siwicki. He is done an excellent job answering my questions and trade-in. I am very happy with S I have leased 2014 Honda CRV. My sales person is Mike Siwicki. He is done an excellent job answering my questions and trade-in. I am very happy with Suburban Honda. More

No Pressure I love that when I come to the service center, I am made aware of what service my car is due for - but I am never pressured into doing that service. I love that when I come to the service center, I am made aware of what service my car is due for - but I am never pressured into doing that service. More

Great Dealership I love my new Civic, and the employees at Suburban Honda were friendly and easy to work with. My sales representative, John, offered a good price and I love my new Civic, and the employees at Suburban Honda were friendly and easy to work with. My sales representative, John, offered a good price and presented several payment options to fit my budget. I would recommend this dealership to anyone looking to buy a new Honda. More