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Suburban Honda
Farmington Hills, MI
982 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 982 reviews
March 17, 2015
Good service It was easy to make an appointment with the service department. The service was quick and I didn't have to wait long. Also the employee assisting me w It was easy to make an appointment with the service department. The service was quick and I didn't have to wait long. Also the employee assisting me was very nice and helpful. More
by Prestonovich
Employees Worked With
Service
March 17, 2015
"Amazing People and Service !" Steve is a great sales person with a good understanding of cutomer needs. Got the best deal at the dealership I would highly recomend Steve for your s Steve is a great sales person with a good understanding of cutomer needs. Got the best deal at the dealership I would highly recomend Steve for your sales consultant at Suburban Honda Farmington Hills. Joe and Karl worked really well with our paper work and gave us a best finance option. I am loving my new Honda Accord Sports 2015. Thanks a lot! More
by Vinayak
Employees Worked With
Joseph Janosky, Karl Stuef, Steve Nowel
March 12, 2015
A smooth and wonderful experience! Mike Siwicki is an awesome guy! We met him quite by accident, and he has sold my husband and me three different cars, so far. He is first and foremost Mike Siwicki is an awesome guy! We met him quite by accident, and he has sold my husband and me three different cars, so far. He is first and foremost, friendly, knows his "stuff" and never is in a hurry. If you need time to decide, that's cool! If you are not sure which model to go with, he is patient. He is not just worried about the sale or the lease;he truly wants you to have a stress free experience at Suburban Honda. He is willing to share what info he has about the cars you are considering! If he does not know the data he will find out the answer. He is willing to go the extra mile to give you a relaxed shopping session. If he is not sure he can make the best deal for you, he will tell you so, he always considers the customer!It is never too early or too late for Mike to give you his full attention. I would and have recommended him to others looking for cars in the area. Mike is an A plus guy, (I am a retired teacher) and he does an A plus job at working for his customers. Raj Pillai and Karl Stuef were also excellent, patient, and very professional people! Great job, Suburban!! More
by katzman
Employees Worked With
Mike Siwicki, Raj Pillai, Karl Stuef
March 04, 2015
New CRV This is the second Honda we've purchased from this dealer and had an excellent experience again. John Butler was a courteous, knowledgeable saleman a This is the second Honda we've purchased from this dealer and had an excellent experience again. John Butler was a courteous, knowledgeable saleman and made the experience smooth. More
by kim
Employees Worked With
March 04, 2015
A place I can trust Bob took care of me. Treated me like a person. I could tell he was there to help and he enjoyed doing that. He answered all my questions having a goo Bob took care of me. Treated me like a person. I could tell he was there to help and he enjoyed doing that. He answered all my questions having a good technical knowledge. My CRV is running great. Thanks! More
by Mike
Employees Worked With
Bob Spurgeon
March 01, 2015
Impressive! My experience with Suburban could be summer up in 2 words--VAN KNOX! I have never met a salesman who provided such wonderful customer service. He ha My experience with Suburban could be summer up in 2 words--VAN KNOX! I have never met a salesman who provided such wonderful customer service. He has the ability to provide all the information needed to make a sale but does it without being "pushy" or "obnoxious" (which has been my experience in the past with other salesman and dealerships other than Suburban). This is my second Honda and I will definitely return when it is time to do business again. It also helped when he texted me a picture of "my CRV" when I was trying to make a decision. He stole me from CHEVY as I was headed there to purchase a vehicle, and was persistent in providing updates on our negotiations. Thanks Van! We love our CRV! More
by JOJO
February 27, 2015
Honda CRV purchase Bought a 2015 CRV through this dealership. Andrew Keller helped with the sale and gave a great deal. He was courteous, polite and was great through ou Bought a 2015 CRV through this dealership. Andrew Keller helped with the sale and gave a great deal. He was courteous, polite and was great through out the process. Thank you! More
by New2CRV
Employees Worked With
Andrew Keller
February 27, 2015
Great experience While I've been a customer of Suburban Honda for years, my visit yesterday was exemplary. It's always a pleasure being greeted by name - and before th While I've been a customer of Suburban Honda for years, my visit yesterday was exemplary. It's always a pleasure being greeted by name - and before they've had a chance to look you up in the computer. Additionally, my vehicle's service appointment was carried out quicker than expected, having me on the road in record time. More
by AndrewC
Employees Worked With
Shawn Nagappa, Bob Spurgeon
February 26, 2015
Another Great Lease Turn In Steve did a great job with my lease turn in and put me into a vehicle I absolutely love! Raj my finance guy was awesome too! He was my sales person p Steve did a great job with my lease turn in and put me into a vehicle I absolutely love! Raj my finance guy was awesome too! He was my sales person prior to Steve and I love them both! Great job guys! More
by Honda Girl
Employees Worked With
Raj Pillai, Steve Nowel
February 25, 2015
Suburban Honda We have taken our Hondas to Suburban for the last 21 years and have had nothing but positive experiences. Courteous, responsive and good value -- the We have taken our Hondas to Suburban for the last 21 years and have had nothing but positive experiences. Courteous, responsive and good value -- they are the benchmark by which other dealers' service department should be measured. Thank you. More
by Kent
Employees Worked With
Jeff Smith
