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Suburban Honda
Farmington Hills, MI
981 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 981 reviews
July 07, 2015
Excellent Always have a good service/dealer experience Planning of purchasing another Honda because of brand and dealer experience. Special thanks to Bob Spur Always have a good service/dealer experience Planning of purchasing another Honda because of brand and dealer experience. Special thanks to Bob Spurgeon for his excellent customer service More
by Jgeronimo01
Employees Worked With
Bob Spurgeon
July 02, 2015
Excellent Service While "window shopping" for a Honda CR-V, a salesman, Derrick Kyser, brought out a vehicle for me to test drive. Because I didn't really like the colo While "window shopping" for a Honda CR-V, a salesman, Derrick Kyser, brought out a vehicle for me to test drive. Because I didn't really like the colors on the lot, he selected a copper sunset CR-V. I purchased that car the same day with no pressure from him. Great job, Mr. Kyser. More
by Honda Driver
Employees Worked With
Derrick Kyser
July 02, 2015
Great car buying experience. I found a car online with a great price at this dealership. They contacted me with even a lower price the next day. I went in to purchase the car an I found a car online with a great price at this dealership. They contacted me with even a lower price the next day. I went in to purchase the car and was in and out in 2 hours. More
by kristin25
Employees Worked With
Steve Nowel
June 30, 2015
Best Interest not with Customer I wanted a newer vehicle to cut down or eliminate repairs cost of the current car I had. No sales person offered me any options ie leasing or vehicle I wanted a newer vehicle to cut down or eliminate repairs cost of the current car I had. No sales person offered me any options ie leasing or vehicle that I could afford with my budget. I observed a used vehicle and eventually financed the vehicle. Doing the financing process I was given several different monthly payments and was advised that the actual amount couldn't be known until signing for the vehicle. The dealership added other cost such as interior protection. This wasn't my first time financing a vehicle and trading a vehicle, but it definitely was not a good experience. I will no longer purchase/finance another vehicle from any Suburban dealership. More
by driver168
Employees Worked With
Raj Pillai, Jeremiah Smith
June 29, 2015
FLAWLESS transaction We have terrible credit- so we were just shocked to be able to get a great rate, a beautiful car and the salesman was WONDERFUL. We have terrible credit- so we were just shocked to be able to get a great rate, a beautiful car and the salesman was WONDERFUL. More
by laurasolomon817
Employees Worked With
June 29, 2015
Ask for Marvin Wilson sales dept. Thank you, Marvin Wilson my second ride is great also! I'am happy you helped me switch from 2013 to 2015 Pilot .I'll come back in two years to see th Thank you, Marvin Wilson my second ride is great also! I'am happy you helped me switch from 2013 to 2015 Pilot .I'll come back in two years to see the Honda new line up. Robert Fox Whitmore Lake mi. More
by bowwower
Employees Worked With
Joseph Janosky, Raj Pillai, Bob Spurgeon, Marvin Wilson
June 28, 2015
Great It was a great experience. Smooth transaction. Sales person provided very good service. Will definitely recommend the dealership and the salesman to It was a great experience. Smooth transaction. Sales person provided very good service. Will definitely recommend the dealership and the salesman to all friends and family. More
by fza2002
Employees Worked With
Raj Pillai, Andrew Keller
June 24, 2015
Friendly and professional Suburban Honda dealer provided very efficient and friendly service. All staff members were professional and does great job on the use of time. I would Suburban Honda dealer provided very efficient and friendly service. All staff members were professional and does great job on the use of time. I would strongly recommend! More
by MJ 2015
Employees Worked With
Steve Nowel
June 23, 2015
Helpful and courtious Had a great experience. John was really helpful in finding the car that I wanted and making sure it was in good condition when I took it home. Karl wa Had a great experience. John was really helpful in finding the car that I wanted and making sure it was in good condition when I took it home. Karl was great at helping me with financing. A very comfortable atmosphere all around without the pushy sales people. The car was priced well and didn't even want to haggle the price. I love the car and when I'm in the market again for a new one I will definitely be back. Thanks to Rachele Myrold for all her help as well and introducing me to John. More
by pasebastian
Employees Worked With
Rachele Myrold, Karl Stuef, John Vaillancourt
June 22, 2015
Good service I have overall good experience at this location. The salesperson Jon is polite and patient. He works with other staff to provide the fast and good se I have overall good experience at this location. The salesperson Jon is polite and patient. He works with other staff to provide the fast and good service. More
by Enhua
Employees Worked With
Raj Pillai, John Vaillancourt
