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Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Above & Beyond Customer Service This is our second Honda purchase from Suburban Honda. Paige was friendly, knowledgeable & answered all of our questions. She made our new car purchas This is our second Honda purchase from Suburban Honda. Paige was friendly, knowledgeable & answered all of our questions. She made our new car purchase smooth & fast. Paige & the staff provided above & beyond customer service. We highly recommend Paige & the staff at Suburban Honda. Love the new Honda! The Bakers More
Unhappy customer Purchased a 2009 Cadillac CTS and after the deal was done , I notice the front bumper needed clips. I was told by Mr.Smith I should've looked before Purchased a 2009 Cadillac CTS and after the deal was done , I notice the front bumper needed clips. I was told by Mr.Smith I should've looked before I purchased the car, now I'm responsible for any repairs. Any dealership I used in the past dealing in sales have just put the clips on! Nothing major just clips. More
Good timely business. Dealer was efficient in conducting the transaction. The various options which came with the car were clearly explained to me and we got a couple of bo Dealer was efficient in conducting the transaction. The various options which came with the car were clearly explained to me and we got a couple of bonus options for free, since these were on promotion. More
Happy Customer Andrew took great care of us. We tried multiple times to swing by a dealership closer to home but they were never open. From the first visit with Andr Andrew took great care of us. We tried multiple times to swing by a dealership closer to home but they were never open. From the first visit with Andrew he handled our new vehicle purchase with class from start to finish. I am now bringing both cars here to service moving forward. It will be worth the trip. More
Open and honest salesman. I had never purchased a car from a dealership before, and I was hesitant to do so due to a lack of knowledge on my part. I am not a car guy, and did I had never purchased a car from a dealership before, and I was hesitant to do so due to a lack of knowledge on my part. I am not a car guy, and did not have time to do any research, as my car had become undrivable that morning (the drivers seat had fallen through the floor of the vehicle). I needed a new car, and quickly, so I called. Mr. Quick assured me that he would do everything he could to get me in something that day, and set me at ease. I was surprised when I saw Mr. Quick, as it was obvious that he was significantly younger than I had thought while speaking to him on the phone. His professional demeanor and confidence belayed his youth, and to be frank, I was set much more at ease once I realized he was a young man, as opposed to someone who had been selling cars for a long time. His conversations with both personal and honest, and I at no time ever doubted his authenticity or his ability. When I asked him a question that he did not know the answer to, he responded honestly and then made every attempt to discover the answer, which was refreshing, as I deal with many people who are afraid to admit when they do not know something. I am very happy with my visit and would recommend Jonathan Quick to my friends. Thank you. More
Excellent Dealership This week I contacted Derrick, He was so nice to the customers. Manager Raj pillai was also so helpful.Excellent show room for customer satisfaction. This week I contacted Derrick, He was so nice to the customers. Manager Raj pillai was also so helpful.Excellent show room for customer satisfaction. More
great service! Everyone was so nice, and very helpful! I was able to have all my questions answered. I will be recommending this dealership to everyone I know! Everyone was so nice, and very helpful! I was able to have all my questions answered. I will be recommending this dealership to everyone I know! More
Great dealership My salesman Marvin Wilson was honest and knowledgeable. He was patient as I visited the showroom a number of times and test drove a few cars. He was My salesman Marvin Wilson was honest and knowledgeable. He was patient as I visited the showroom a number of times and test drove a few cars. He was never pushy. I highly recommend working with him and will keep him as my salesman for as long as I have a need for a car. More
This is an excellent dealership! I had my last car serviced at Suburban Honda for over ten years, and the service department was exceptionally helpful. So when my 16 year old Honda I had my last car serviced at Suburban Honda for over ten years, and the service department was exceptionally helpful. So when my 16 year old Honda needed extensive repairs and could not be driven, I started car shopping at Suburban. I hadn't anticipated needing a car, and I had no idea what I wanted. I test drove a least five different vehicles at this dealership and visited several other dealerships as well. My sales person, Marvin Wilson, was aware of what I was doing, and despite my uncertainty, he was always responsive to my needs and requests. He took the time to listen to me, and he gave me complete and helpful answers to my many, many questions. Moreover, he never lost patience with me or made me feel rushed in any way. Suburban Honda was by far the most helpful dealership I worked with. They went out of their way to help me get through the process, even letting me keep my old car on their lot while I shopped. This went above and beyond anything that I would normally expect. I recommend this dealership without reservation. In particular, I recommend Marvin Wilson in sales and Bob Spurgeon in service. Both of them are outstanding. More
Buy your Honda at Suburban The sales person I worked with a pleasure to deal with. Andrew listened to what I wanted, wasn't bossy & entertained my assessment of what I was will The sales person I worked with a pleasure to deal with. Andrew listened to what I wanted, wasn't bossy & entertained my assessment of what I was willing to pay. He explained the new features when I picked up my vehicle & told me to call if I had any other questions. The dealership is clean, including the bathrooms, waiting area & service area. My one complaint was with the hard sell by the person trying to sell me an extended warranty protection program. The man will not take "No" for an answer & kept harassing me! He turned what should have been a pleasant experience into an unpleasant one. Beware & walk out of his cubicle sooner than I did. I still bought my vehicle there because of Andrew, my sales person. More