Suburban Honda

We got what we needed Our family moved here a few years back. We needed a reliable car that we could still drive long after we've paid it in full. Back where we came from Our family moved here a few years back. We needed a reliable car that we could still drive long after we've paid it in full. Back where we came from, we had a car that was as old as my younger son (mid 20's) and it still runs. We knew which brand to buy. We walked into Honda Suburban and test drove a Honda Pilot. Steve Nowel was very helpful. No pressure, just answered our questions. He helped with all the needed papers and even with getting a financing. We drove home the Pilot. That was almost three years ago. 2016 Feb, our second car broke on us. We needed a car, but not quite ready to buy another one. We walked in to Honda Suburban, looked for Steve and told him what we needed - An affordable yet reliable car, and one that we could drive with confidence even with the snow in Michigan. A leased Honda CRV came home with us that day. Again, Steve was helpful and straight forward. More

Excellent Product Knowledge I bought a Civic for my daughter after I looked at many makes and models. Andrew listened to all my needs, cost, safety, style and performance. He t I bought a Civic for my daughter after I looked at many makes and models. Andrew listened to all my needs, cost, safety, style and performance. He thoroughly knows the product and explained all the benefits of the car and the Honda Sensing package. It made a very tough and stressful decision very easy in the end and I feel great about the purchase and her safety. Thanks for your help Andrew! More

Happy Campers! This is the first time that we have purchased a new car and Andrew made the experience a great one! He was kind, knowledgable and patient with all of This is the first time that we have purchased a new car and Andrew made the experience a great one! He was kind, knowledgable and patient with all of our questions. Absolutely no pressure - which was a big plus for us! Joe was also great to work with. It was a good experience all the way around! More

A good car buying experience John did a great job of making us comfortable and providing a good experience without pressure. Everyone did a great job on working on price and a gr John did a great job of making us comfortable and providing a good experience without pressure. Everyone did a great job on working on price and a great rate on our loan. Would recommend! More

Nice and promot customer service Steve did an excellent job getting the good deal for 2013 Honda Civic Pre-owned certified vehicle. He was very courteous, friendly and had lot of pati Steve did an excellent job getting the good deal for 2013 Honda Civic Pre-owned certified vehicle. He was very courteous, friendly and had lot of patience to provide the explanation on each and every detail. Also he used too follow up with me regular on the status of my loan and insurance. He was prompt in keeping ready the documentation, vehicle cleaned up etc.. It was nice and I recommend to meet Steve you are walking into Suburban Honda for a vehicle. More

Got a great deal! Steve did a great job getting me a fair deal in a 2016 odyssey. He was very friendly and extremely helpful, knowledgable, and most importantly, hones Steve did a great job getting me a fair deal in a 2016 odyssey. He was very friendly and extremely helpful, knowledgable, and most importantly, honest throughout the whole process. Definitely recommend seeing Steve if you are in the market for a Honda. More

Awesome!! This is the 3rd vehicle that I have purchase from John Butler, he's always been very kind, pleasant, knowledgeable, courteous, helpful and, honest. This is the 3rd vehicle that I have purchase from John Butler, he's always been very kind, pleasant, knowledgeable, courteous, helpful and, honest. I would definitely recommend him to anyone that is in market for Honda. More

1st car purchase This was my first experience buying a brand new car. Derrick made it easy for me to understand the whole process, including how to transfer titles and This was my first experience buying a brand new car. Derrick made it easy for me to understand the whole process, including how to transfer titles and insurance. He was most helpful and would not hesitate to answer any questions that would come to mind about the vehicle and the car buying process. More

Extremely helpful We worked with Steve Nowel to find a used car for my daughter and the experience was fast and fantastic! They brought up every car in our price range We worked with Steve Nowel to find a used car for my daughter and the experience was fast and fantastic! They brought up every car in our price range and even offered to bring cars in from their affiliated dealerships. We had a great time and took home a phenomenal car at an outstanding price! More

Found the Right Honda CRV - Thank You! August '15: Stopped in to this dealership to check out the CRV. Derrick Kyser showed me CRVs from three different model years (2015, 2014, 2013). Te August '15: Stopped in to this dealership to check out the CRV. Derrick Kyser showed me CRVs from three different model years (2015, 2014, 2013). Test drove them all evening long (after Derrick washed each one). I was seriously looking to buy but still researching different car choices. After my visit Derrick followed up with just one text message indicating his availability and desire to help me find the right Honda. Fast forward to Dec. '15 - when I finally decided to focus my car search on a certified CRV EX-L. Checked out several cars at different Honda dealerships online, but those dealers were not close to my home. Text Derrick about one specific CRV in their inventory - he quickly responded he was available to meet me at the dealership the following evening. Upon arrival I was disappointed to learn my first choice was sold (and also disappointed to learn this dealer's online inventory was a bit out-of-date) but the second CRV Derrick recommended I test drive was a low mileage, certified 2012 model. I was pleasantly surprised I liked it - and it has since worked out to be a solid replacement for my 2004 Saturn Vue. I liked that Derrick understood my driving needs and respected my financial limits. But... what I didn't see the need for was to be introduced to his manager - why on earth do salesmen still do this to motivated buyers? Anyhoo - I now have a great car to drive and enjoy, and it's my hope that future service visits to this dealership will be positive, as mentioned by many of the other reviews on Suburban Honda. More