Suburban Honda

We love Joey Demilio! I've NEVER enjoyed dealing with car dealerships... until 2007, when we leased our first Honda from Joey Demilio at Suburban Honda. He was so friendly, I've NEVER enjoyed dealing with car dealerships... until 2007, when we leased our first Honda from Joey Demilio at Suburban Honda. He was so friendly, knowledgeable, and NOT pushy that we leased a SECOND Honda from him that same day. Yesterday, my wife and I leased our seventh Honda from Joey, and we will continue returning to him as long as we can! More

Don't buy used cars there! I see another person on here had a similar experience at a Suburban dealership. Bought an 2005 Acura RL at the Honda dealership but they told me I act I see another person on here had a similar experience at a Suburban dealership. Bought an 2005 Acura RL at the Honda dealership but they told me I actually was buying it from Acura. That's weird right. I called on the car on a Thursday & the salesman said it wouldn't be ready until Saturday, said the car was being serviced & getting a 100 point inspection. I though great its being checked out real good. In the mean time the salesman is pushing me to buy the car that day(Saturday), when can you pick up the car? There's other people who want to look at it. I called service on Monday all they did was change the oil & wipers. It took 3 days to do that. I asked him if the timing belt was done & he said the person that traded it in said it was done, but he never got a copy of the billed from them? He tried texting her he said & she was not responding. I should have walked right there. The car had 104,000 miles on it but it was so dam clean inside & out I had to buy it. After all it is a Honda right! I decided to buy an extended warranty 25/25,000 mi. ($1100). Well good thing or so I thought. Well it needs service 4 months after I bought it. Rack & pinion is leaking & the driveshaft has a bad bearing (100 point inspection ay) which both would be covered. So I call the dealer rep that sold me the warranty & guess what, sorry the warranty was never registered, but they took my money though! Two days later I received the contract & signed it, FedEx it back. She then told me I was going to have to wait a month to file a claim per the contract. But Its already been 4 months! Well let me check to see if they can fix this she said! Week 2 no answer. Scam, scam, scam. ALL THEY CARE ABOUT IS MOVING CARS! WHAT A NIGHTMARE! Time for my attorney to take over. Don't do it!!!!!!!! More

Very soft-spoken and gentle. New exactly what he was talking about and pinpoint the problem and we fixed it. Was very helpful allowing me to know what the problem is with my ve New exactly what he was talking about and pinpoint the problem and we fixed it. Was very helpful allowing me to know what the problem is with my vehicle and what he recommended was exactly what he said More

My Honada Civic Airbag Inflators got replaced I had a chance to deal with Maureen Kelly to replace my Honda Civic Air Bag Inflators, and got replaced succesfully and the service was really good! I had a chance to deal with Maureen Kelly to replace my Honda Civic Air Bag Inflators, and got replaced succesfully and the service was really good! More

Drove home less than 2 hours with a brand new car! Great experience again with Joey! They had lots of choices. Joey was smart and clear what I had in my mind. No fuss, Walk in and out in less than 2 ho Great experience again with Joey! They had lots of choices. Joey was smart and clear what I had in my mind. No fuss, Walk in and out in less than 2 hours, could be earlier if we didn't forget the title and spare key.. But we drove home with a brand new car!! Got attentions and comments everywhere we went. All the agants were friendly and knowledgable. We will shop there again. Worth driving from Ann Arbor area. Absolutely Better dealership! Karl, the finance manager negotiated with HQ? to close my case. I had to owe the remaining balance to my 2years old civic.. But we wanted CR-V and we love it!! Not a good idea to trade in this soon but Great feeling when I ended up putting less money down and almost same payment price. Thank you so much for his efforts!! And he remembered us from a few years back sale with them. It was a total package of great customer service experience. More

Amazing service!!! They are fast, friendly, and accurate. The fastest and easiest car buying experience I've ever had. Our salesman Joey walked us right through the ever They are fast, friendly, and accurate. The fastest and easiest car buying experience I've ever had. Our salesman Joey walked us right through the everything in no time flat and was very knowledgeable. More

New Car John Butler was outstanding in helping with a new car purchase and getting the deal done very quickly, and within the price that was good for me. John Butler was outstanding in helping with a new car purchase and getting the deal done very quickly, and within the price that was good for me. More

10k maintainance Service advisor was very friendly and knowledgeable . Completed the recall and oil change along with other checks within promised time. Explained the Service advisor was very friendly and knowledgeable . Completed the recall and oil change along with other checks within promised time. Explained the details of the inspection More