Suburban Honda

Great Customer Service Joey was a great salesmen to work with. He answered all of my questions with haste and made my time at the dealership fast and comfortable. When I Joey was a great salesmen to work with. He answered all of my questions with haste and made my time at the dealership fast and comfortable. When I arrived, the car I was looking at was already started and ready for a test drive. And when I found a very minor problem with my new car after purchase, he sorted it out immediately. I would highly recommend Joey D'Emilio and Suburban Honda and will personally be returning in the future for my next purchase. More

Excercise caution One year ago I purchased my new car from this dealer, I had given this dealership 5 star rating back then. Recently, I brought in a friend to purchase One year ago I purchased my new car from this dealer, I had given this dealership 5 star rating back then. Recently, I brought in a friend to purchase his new car from Suburban and experience the good service that I had received earlier. How the times have changed, we went in looking for Raj the person I worked with earlier, we learnt that he was on vacation. Instead we got a sales manger named Hans. It was very unpleasant dealing with Hans, he yelled at us and lectured us on the right way to buy a car ...really??? Feeling humiliated, we decided to walk out. and shop at another dealership. We were still in the market and decided to give Suburban another chance (since it is close to where we live) on the condition that we deal with Raj, the sales manager who I bought from a year ago. Raj invited us back to the dealership a gave us a good deal, this time it was a much better experience, thanks to Raj. We ended up buying the new car from Suburban. I have colleagues and friends who come in for work and need to buy a car, if Raj had not invited us back with a great deal, I would still have a bad taste in my mouth and Suburban would have lost my referrals. More

AWESOME EXPERIENCE! After a horrible couple days dealing with Tamaroff Honda and Shameem (sales) who definitely flat out lied about availability of the new Accord I wante After a horrible couple days dealing with Tamaroff Honda and Shameem (sales) who definitely flat out lied about availability of the new Accord I wanted (only can get it out of state and we have to charge you to go get it) AND the payoff on my trade in, I RAN away from them. My next stop was Suburban Honda and I had a PERFECT experience from Karl kindly greeting me at the door to my salesman Joey. They could get the car I wanted - it was in state- the price was good and the deal was done quickly, kindly and professionally. I will recommend Joey to others I know and would definitely buy from them again! More

New Odessey Jon and Raj are really helpful with car selection. They are very friendly and honest. Extremely satisfied with the provided services. They answered al Jon and Raj are really helpful with car selection. They are very friendly and honest. Extremely satisfied with the provided services. They answered all our questions regarding to purchase. More

Does not honor agreed upon price Spoke with Joey on the phone 11/12/16 regarding a 10' Acura MDX they had listed which was previously listed by their Mercedes dealership for $14,000. Spoke with Joey on the phone 11/12/16 regarding a 10' Acura MDX they had listed which was previously listed by their Mercedes dealership for $14,000. I had emailed regarding the vehicle when it was listed at that time but did not get a reply. Now it was listed for $15,600 a few days later, with identical photos but from their Suburban Honda Dealership. When I spoke to Joey I explained this and he eventually admitted to the price change and agreed to honor it. I submitted an inquiry regarding trade in value out of curiousity and now I am told the price is no longer valid.... Don't appreciate the lack of professionalism or tone in the emails/phone calls. I wanted to pass along this experience so people know what can be expected at this dealership. I will move on to other options. More

Best best !!! Andrew helped us from start to finish. We are typically sketchy of dealerships but Mr. Keller changed our minds. He was very polite, and detailed when Andrew helped us from start to finish. We are typically sketchy of dealerships but Mr. Keller changed our minds. He was very polite, and detailed when explaining the cars. There is no doubt in my mind I will be referring everyone I know to him. Thanks again and keep it up! Sincerely, Cheryl More

Great Experience I worked with Steve on the purchase of a new Honda after visiting several different Honda dealerships. Steve was responsive, attentive, courteous and I worked with Steve on the purchase of a new Honda after visiting several different Honda dealerships. Steve was responsive, attentive, courteous and professional. I'd recommend asking for him if you are looking for a straightforward experience. Once we agreed on a price, Steve was very patient and accommodating to my questions, requests, and went the extra mile to make me 100% satisfied. I'll be back! More

Salesman Mr. Taktak "My daughter was prepared--knew what she wanted in a minivan and brought her tape measure. Mr. Taktak understood and quickly helped her measure and mo "My daughter was prepared--knew what she wanted in a minivan and brought her tape measure. Mr. Taktak understood and quickly helped her measure and move around in the Honda Odyssey. It came close, but was not the winner. With a smile, he thanked her for her good use of her own time and of his. He was one of her favorite salespeople yesterday." More