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Suburban Honda
Farmington Hills, MI
979 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 979 reviews
July 08, 2017
Pre-Owned purchase Experience I went to Suburban Honda to just look at their inventory of pre-owned CRVs. I met Joey Demillio and he showed me their inventory. He was friendly I went to Suburban Honda to just look at their inventory of pre-owned CRVs. I met Joey Demillio and he showed me their inventory. He was friendly, knowledgeable but not pushy. I wound up purchasing a CRV today. Great Experience More
by Evans,MJ11
Employees Worked With
Joey Demilio
July 06, 2017
Quick and Easy I was looking for a used car and from the moment I sent my credit app in, Joey practically did all the work for me. I was able to come in later that s I was looking for a used car and from the moment I sent my credit app in, Joey practically did all the work for me. I was able to come in later that same day and drive off with the car I wanted for a great price. More
by DFChocolateMilk
Employees Worked With
Joey Demilio
July 05, 2017
Great Experience Had a great experience with Joey today. He was confident, up front and extremely easy to work with. After a couple "meh" experiences in the last month Had a great experience with Joey today. He was confident, up front and extremely easy to work with. After a couple "meh" experiences in the last month, working with Joey was awesome. THANKS!!! We love our new-to-us Honda Accord! More
by bigdog5142
Employees Worked With
Joey Demilio, Karl Stuef
June 27, 2017
AMAZING EXPERIENCE!! My wife and I were looking for a used Honda Pilot. We went to Raj because he came highly recommended from my parents since he had just helped them buy My wife and I were looking for a used Honda Pilot. We went to Raj because he came highly recommended from my parents since he had just helped them buy a HR-V and lease a Civic. He did not disappoint. He was the first and last salesperson I dealt with. In the future, he will be the only. Raj was nothing short of amazing. After test driving two Honda Pilots, we decided that we wanted to wait. Raj was not pushy and completely understood. Then roughly a week later, Suburban Honda received a 2009 Honda Pilot and Raj immediately thought of us. He called me first thing in the morning on the day Suburban Honda took possession of the car. He told me the moment he saw the car he thought of us. I couldn't be more happy that he called because my wife and I are now the owners of a beautiful Honda Pilot that fit our needs and our price range. On personal note, Raj made us feel extremely welcomed. He is honest, funny, friendly, and he treated us like we were family. I'm moving to Colorado from Michigan, but when I'm ready to buy another vehicle (and it will be a Honda) I'll come to Michigan because of Raj and Suburban Honda. If you are even considering a Honda, go see Raj, you won't be disappointed. THANK YOU RAJ!! More
by Famous8
Employees Worked With
Raj Pillai
June 21, 2017
Great experience! I recently bought a CR-V from this dealership and had a great experience while buying my car! Everyone was great. Thanks again Joey Demilio! I recently bought a CR-V from this dealership and had a great experience while buying my car! Everyone was great. Thanks again Joey Demilio! More
by Abierkamp
Employees Worked With
Joey Demilio
May 23, 2017
Great Experience Overall excellent buying experience. Great deal on my CRV. I will definitely recommend this dealership to my friends and family and will use them for Overall excellent buying experience. Great deal on my CRV. I will definitely recommend this dealership to my friends and family and will use them for all of my service needs. More
by Sam626
Employees Worked With
Raj Pillai
May 14, 2017
Bad "service" I purchased my Honda Accord from Suburban Honda in April 2016, and have since had an issue with the driver's seat. I brought this to the attention of I purchased my Honda Accord from Suburban Honda in April 2016, and have since had an issue with the driver's seat. I brought this to the attention of one of the service staff and he was supposed to have the service manager contact me. It's been two months and I've heard nothing from this man. I've been back to the dealership three times - in the middle of the day - to talk to him specifically about this issue, but each time he "had left for the day." I was even told by another service member, "there's nothing I can do until he (service manager) gets in touch with you. Complete brush off! This type of treatment makes me wish I had never bought a vehicle from the Suburban flagship. More
by Om
Employees Worked With
May 12, 2017
Poor Experience I came in looking for a Honda Accord. Test drove the vehicle, everything OK and went to sit down with Joey to discuss the price. He refused to budge I came in looking for a Honda Accord. Test drove the vehicle, everything OK and went to sit down with Joey to discuss the price. He refused to budge a dime from the price which is fine but his delivery of that message was incredibly poor. Instead of simply saying "I'm sorry, but there's no room for negotiation on this price point" he condescendingly talked down to me for ten minutes and treated me as inferior because of my inexperience purchasing vehicles. More
by Mike
Employees Worked With
Joey Demilio
May 12, 2017
SERVICE DEPARTMENT I bought my honda in Houston, Tx and recently moved back to Michigan. I was looking for a Honda dealership to take my care to for oil changes and any I bought my honda in Houston, Tx and recently moved back to Michigan. I was looking for a Honda dealership to take my care to for oil changes and any repairs that I might need and I wanted a Honda dealership so I could be assured that the repairs would be done right and I know that the dealership would honor and keep track of their work. I have found the best place ever!!! the service department is AWESOME, POLITE AND ABOVE ALL FAIR ON PRICING AND GREAT SERVICE.. KEEP IT UP SUBURBAN HONDA More
by rose zenko
April 24, 2017
Excellent I had an issue with the car I bought Dec 2016 from this dealership---they were very accommodating and Bob (Service Manager) was very kind, kept me inf I had an issue with the car I bought Dec 2016 from this dealership---they were very accommodating and Bob (Service Manager) was very kind, kept me informed and worked his hardest to resolve it. It was agreed that I would trade this car in and get something different. I worked with Hans (New Car Manager) initially, then once again worked with Joey. A 2nd time in 4 months, and he was professional, kind and I trusted him on the deal. Highly recommend him! More
by mll326
