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Suburban Honda

Farmington Hills, MI

4.7
978 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 978 reviews

July 12, 2018

Very Friendly Living three hours away we called and spoke to Steve Nowel and got an accurate and honest description of the used vehicle before we took the drive. We More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Connelly, Steve Nowel, Jeremiah Smith
Aug 03, 2018 -

Suburban Honda responded

Richard, thank you for your kind words and this wonderful review!

July 08, 2018

Purchased an used car. Alex was very helpful from the moment we walked in. He was quick to show us the cars we were interested in. He went over the specs of the car and answ More

by rabecca_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Salata
Jul 13, 2018 -

Suburban Honda responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Alex! Looking forward to your next visit!

July 06, 2018

Nick the great! Wouldn’t recommend anyone but Nick! He helped me by the car of my dreams. Had so many questions and everything was answered. Very professional. I felt More

by Ally119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Urashevich
Jul 13, 2018 -

Suburban Honda responded

Ally, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Nick!

July 06, 2018

Was confirmed for oil change but didn’t take me after reachi I called service and was told that they will take me if I reach before 5 pm. I left work early drive all the way from Bloomfield Hills and was at Ser More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Karl Stuef, Jon Quick, Jackson Balk, Dave Eastman
Jul 09, 2018 -

Suburban Honda responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. A manager will be contacting you shortly to try and rectify the situation. However, if you would like to speak sooner please contact our Service Manager, Dan Curmi, at 248-458-2000 or dcurmi@suburbancollection.com at your earliest convenience.

June 24, 2018

Appreciate for B. Spurgeon I’ve known Bob Spurgeon in your Service Dept. for many years now and appreciated him so much. He is a true professional. He listens very well to you a More

by C. Curran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Suburban Honda responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Bob! We hope to have the pleasure of serving you again in the future!

June 18, 2018

The worst No basic respect of customers' time. Promised 4-5 hours to finish work while waiting in the store. Turned out it was not even touched after 5 hours wa More

by kg132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Jun 28, 2018 -

Suburban Honda responded

We are sorry to hear about your recent experience with us. A manager will be contacting you shortly to try and rectify the situation. If you would like to speak sooner please kindly contact our Service Manager, Dan Bembas, at 248-477-1700 or dbembas@suburbancollection.com at your earliest convenience and we will do our best to resolve this issue.

May 22, 2018

Superb Experience with Jackson! Jackson is outstanding! He assisted my 22 year old daughter with purchasing a vehicle and she had a tremendously positive experience. Knowledgable, r More

by ddgglass
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Balk
May 17, 2018

Simply the Goddamn Best Dont waste your time with other salesman. You’ll be shooting yourself in the foot. This guy is polite, patient and invested in getting you the vehi More

by headhoncho72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Urashevich
May 18, 2018 -

Suburban Honda responded

Hello, we appreciate you taking the time to leave us this feedback of Nick and the rest of our team! We are glad that we could provide you with a seamless experience!

May 10, 2018

Great experience with Nick! Nick was extremely pleasant to work with. His knowledge was impressive and was able to answer every question I asked him. His professionalism put me a More

by Jake B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Urashevich
May 14, 2018 -

Suburban Honda responded

Jake, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Nick! We hope to have the pleasure of serving you again in the future!

April 28, 2018

Worth the drive I traveled to Suburban Honda on a sunny Friday afternoon in late April. Finally the sent of grass lingered in the air following a prolonged win More

by Hemifreek8886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
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