Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Joey and Alex were great to deal with. Joey handled the Joey and Alex were great to deal with. Joey handled the sales process smoothly from my initial phone call inquiring about the Civic I purchased to Joey and Alex were great to deal with. Joey handled the sales process smoothly from my initial phone call inquiring about the Civic I purchased to shaking my hand before I drove away. Very professional approach. No games. I had the chance to see him interact with multiple vehicle purchasers over the two trips I made to the dealership and everybody seemed very happy with their experience. Alex was also very professional. The opposite of the stereotype some might have of Finance and Insurance staff. He presented several options that made sense for me based on my driving habits and we reached an agreement I was very happy with. Pleasant to talk to throughout the time I spent with him. Good feel for dealing with people. By far the best buying experience I've ever had. I plan on driving my new car for several years but I'll make the drive to buy again when the time comes. More
Hour and Half of Non-stop Sales Pitches and Upsells Bought out a lease from the same salesmen. His greeting was to look at me in silence until I said hello then he immediately asked for my car keys. I f Bought out a lease from the same salesmen. His greeting was to look at me in silence until I said hello then he immediately asked for my car keys. I filled out my credit approval form online but they "couldnt find it" at the dealership so I had to fill out the form and start the process from the beginning. Joey took the form and my keys without a word and walked away from 35 minutes while he sold a car to a different group during the appointment I specifically made with him. I finally saw Joey again and asked how long this would take. He said it would be 90 minutes so I asked to finish this tomorrow after the credit information was processed. Miraculously it was then done right away. The next 25 minutes was a disgusting and pushy sales spin to up charge me on every package, warranty, and add-on possible despite showing zero interested and firmly saying no. Terrible experience. Will never go to this dealership for anything ever again ever. More
Working with Monica made the “new car buying experience” very enjoyable and allowed my mom to make an informed choice for her new Honda Civic. very enjoyable and allowed my mom to make an informed choice for her new Honda Civic. More
Wonderful, friendly and informative! Absolute will recommend this dealership to family and friends! Able to make a deal quickly and received my new car in 24 hours recommend this dealership to family and friends! Able to make a deal quickly and received my new car in 24 hours More
Very friendly staff and clean environment. Nice selection of cars and SUVs Chris Price was very knowledgeable and helped me make an informed decision. would recommend. of cars and SUVs Chris Price was very knowledgeable and helped me make an informed decision. would recommend. More
Great experience, Nick was very helpful and one of the best experiences I've had buying a car. He adapted to my needs and helped me getting a super deal on a loan, as well as Jeremiah. I'll forever thankf best experiences I've had buying a car. He adapted to my needs and helped me getting a super deal on a loan, as well as Jeremiah. I'll forever thankful to them More
My car broke down and I needed one fast. A young man named Joey Demilio helped me. He got me in a new/used car quickly and made the whole process simple. He was awesome!! named Joey Demilio helped me. He got me in a new/used car quickly and made the whole process simple. He was awesome!! More
Unscheduled Service Visit I was visiting relatives in the area and one of the problem indicator lights on my Accord came on. I was facing a 360 mile drive home and was not com I was visiting relatives in the area and one of the problem indicator lights on my Accord came on. I was facing a 360 mile drive home and was not comfortable making the drive, knowing there was an issue. I came in at 8:15 on a Monday morning without an appointment. Your service team fixed the problem and I was back on the road in 20 minutes. This is the fourth Honda I've purchased and I buy Honda because of reliability and because of the great service I receive from my local Honda dealer. You guys reminded me and confirmed why Honda is the brand for me. Thank you. John Maher - Lexington KY More