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Suburban Honda

Farmington Hills, MI

4.7
961 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 961 reviews

September 01, 2021

After closing the deal (I leased a car from them) no one returns your calls. They tried to get away with their obligation to provide a second FOB by adding a clause to the contract stating they will try for More

by Mahmoud Bdeir
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Salata, Alex Ptak
August 21, 2021

Buying a car can be anxiety ridden. Buying/leasing a car at Suburban Honda was a pleasure. Sales consultant Jon Quick made the whole process easy, answering all of our questions and taking the time to make More

by kaelula53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Quick, Erin McNeal, Alex Salata
Aug 24, 2021 -

Suburban Honda responded

Thank you for your kind words and this wonderful review!

August 11, 2021

John Butler will treat you like a family member. Really easy to talk to. Best Sales man I have ever encountered. Thank you John for always taking care of my family!!! More

by mtahir1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Kasenow
Aug 12, 2021 -

Suburban Honda responded

Hi! We're so happy we were able to help you out!

August 05, 2021

I just picked up my 2009 Honda Accord from having service. Even though it could have been a very stressful situation for me, Jesse, with his professional manner, was so thorough in his explanations More

by gdh148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Kasenow
Aug 12, 2021 -

Suburban Honda responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 31, 2021

Anthony was extremely helpful during the entire car buying process. He made himself very accessible via text and seemed to be excited to be working with me. More

by alitchfield4320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mouaikel
July 28, 2021

Jesse is very professional. I had an AC problem and I tried to get it taken care of outside a dealer because I actually thought I would end up with a bill of $1,000 to $2,500. Firestone has done mainten More

by andymi1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Tech, Jesse Kasenow
Aug 12, 2021 -

Suburban Honda responded

thank you for a very kind review, we work hard to take care of customers, glad we could help.

July 09, 2021

Mike was our sales representative when we bought a new Pilot. Awesome to work with and made the buying process easy! Mike was very professional and knowledgeable. Fun to work with! Great Guy! Highly rec More

by Jason T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siwicki
Jul 16, 2021 -

Suburban Honda responded

Hi Jason T., thank you so much for your positive comments about Suburban Honda!

July 09, 2021

I bought 2021 Honda CRV from this dealer. I am returning client there as I already had 2016 Honda Civic from them. To say that the buying experience was awesome is an understatement. Jon Quick was the sales More

by Ashutosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Stuef, Jon Quick
Jul 16, 2021 -

Suburban Honda responded

Hi Ashutosh! We're so happy we were able to help you out!

July 08, 2021

Suburban Honda has always provide me with friendly service. Darius was a great help with leasing my new vehicle and assuring that the transaction was smooth. More

by trinafrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Stuef, Darius Lanier
Jul 14, 2021 -

Suburban Honda responded

Trinafrick, thank you for your kind words and this wonderful review!

June 20, 2021

Jonathan was very helpful with my decision on my new car. I walked in with some demands and he met them all. I ended up picking his first choice and I couldn’t be happier. More

by Mcknightxii08
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Quick
Jun 29, 2021 -

Suburban Honda responded

Hi! We're so happy we were able to help you out!

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