Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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After closing the deal (I leased a car from them) no one returns your calls. They tried to get away with their obligation to provide a second FOB by adding a clause to the contract stating they will try for returns your calls. They tried to get away with their obligation to provide a second FOB by adding a clause to the contract stating they will try for 30 days to get me a second FOB. Worse than that, they only disclosed the unavailability of the second FOB during sign-off. Stay away from this dealer. More
Buying a car can be anxiety ridden. Buying/leasing a car at Suburban Honda was a pleasure. Sales consultant Jon Quick made the whole process easy, answering all of our questions and taking the time to make at Suburban Honda was a pleasure. Sales consultant Jon Quick made the whole process easy, answering all of our questions and taking the time to make sure we were comfortable with our decision to lease a Honda Civic sedan. Together with Alex Salata, they walked us through the whole process in a very considerate and professional manner, making this experience the best car buying one we have ever had. Thank you, Jon and Alex! More
John Butler will treat you like a family member. Really easy to talk to. Best Sales man I have ever encountered. Thank you John for always taking care of my family!!! easy to talk to. Best Sales man I have ever encountered. Thank you John for always taking care of my family!!! More
I just picked up my 2009 Honda Accord from having service. Even though it could have been a very stressful situation for me, Jesse, with his professional manner, was so thorough in his explanations service. Even though it could have been a very stressful situation for me, Jesse, with his professional manner, was so thorough in his explanations as to what needed to be done and kept me informed as the job progressed. Thank you, Jesse. You made my day. More
Anthony was extremely helpful during the entire car buying process. He made himself very accessible via text and seemed to be excited to be working with me. buying process. He made himself very accessible via text and seemed to be excited to be working with me. More
Jesse is very professional. I had an AC problem and I tried to get it taken care of outside a dealer because I actually thought I would end up with a bill of $1,000 to $2,500. Firestone has done mainten tried to get it taken care of outside a dealer because I actually thought I would end up with a bill of $1,000 to $2,500. Firestone has done maintenance on my last 4 vehicles. All Honda CRVs. This CRV had a weird problem and Firestone told me they do not have the equipment to find the problem. I had nowhere to turn so here I was. There was nothing the dealer ever did to me for my attitude. I was like a liberal all emotional, misinformed and had this conviction without basis. Jesse made me feel a little better with his demeanor and I was stuck. I was hoping for as little as little as $800 to be expected. They could have replaced parts of the AC and how could I dispute it? That was not what happened. I told Jesse I thought it had to be a switch, he must have passed it on the the exceptional tech. It was not a switch it was a wiring problem. Took a little over an hour and the total bill shocked me, $342!!! I was so relieved and because of Jesse, I am going to be a future pain to him because he changed by entire attitude about the service department. he is an incredible asset to Suburban Honda More
Mike was our sales representative when we bought a new Pilot. Awesome to work with and made the buying process easy! Mike was very professional and knowledgeable. Fun to work with! Great Guy! Highly rec Pilot. Awesome to work with and made the buying process easy! Mike was very professional and knowledgeable. Fun to work with! Great Guy! Highly recommend. More
I bought 2021 Honda CRV from this dealer. I am returning client there as I already had 2016 Honda Civic from them. To say that the buying experience was awesome is an understatement. Jon Quick was the sales client there as I already had 2016 Honda Civic from them. To say that the buying experience was awesome is an understatement. Jon Quick was the sales Rep assigned to me. He joined me in my teat drive and explained all the features of CRV. Jon is very knowledgeable and patient person. He answered all my questions. His senior Karl Stuef was equally helpful. In a nutshell, this dealership is Gold Standard among all car dealers. More
Suburban Honda has always provide me with friendly service. Darius was a great help with leasing my new vehicle and assuring that the transaction was smooth. service. Darius was a great help with leasing my new vehicle and assuring that the transaction was smooth. More
Jonathan was very helpful with my decision on my new car. I walked in with some demands and he met them all. I ended up picking his first choice and I couldn’t be happier. I walked in with some demands and he met them all. I ended up picking his first choice and I couldn’t be happier. More