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Suburban Honda

Farmington Hills, MI

4.7
960 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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25100 Haggerty Rd

Farmington Hills, MI

48335

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Showing 960 reviews

May 03, 2023

We had the privilege of meeting Sam Z when we came to Suburban looking for our new car. We'd been a Honda family since '93 but had checked out 5 other dealerships/makes before heading to Suburban, just t More

by CGurnee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Stuef, Sam Zeineddine
May 23, 2023 -

Suburban Honda responded

Thank you for taking the time to leave us such wonderful 5-Star Review!!!

April 29, 2023

Suburban Honda is an excellent dealership, all around! They were very responsive, easy to work with and have a great inventory of a variety of Hondas. Everyone at this dealership is super friendly and kno More

by Erik Dennison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance employee we worked with who helped to close out our deal was very kind and explained things well when we had questions. We really enjoyed working with both him and Samir! , Samir Reda
May 02, 2023 -

Suburban Honda responded

Hi Erik, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

Jon was extremely patient,helpful with getting my new car. He was super communicative and helped me understand everything that went into shopping for a new car. I am so happy with the car I have now an More

by Harry
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jon Quick
May 01, 2023 -

Suburban Honda responded

Hi Harry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2023

This was a very pleasant experience from working with Joey to completing the sale. Very easy process. The only downside was that they asked for a $500.00 security deposit and came back charging the cre More

by Stefanieroland2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio
Apr 09, 2023 -

Suburban Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Honda. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Samir from Suburban Honda was excellent in trying to help us find a used Honda Pilot. He was friendly and helpful, without being pushy--the perfect demeanor for a positive sales experience. We actually end More

by carspy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samir Reda
Mar 25, 2023 -

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2023

Joe was super nice and friendly. This was my first time ever purchasing a car and he made me feel very comfortable. He was very easy to talk to and answered any questions I had. Defi More

by cherilee2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Demilio, Erin McNeal
Mar 23, 2023 -

Suburban Honda responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2023

My parents and I came in over the weekend and Samir was quickly able to take car of us and get my mom a new car. He made it effortless and was able to handle all of our questions easily, making us feel ver More

by mjawad413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Reda
Mar 19, 2023 -

Suburban Honda responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2023

Great dealership. Clean building and friendly staff. Great customer service. Samir Reda, new car sales consultant, was Awesome. Very patient, friendly and knowledgeabl More

by athena.step
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Salata, Samir Reda
Mar 19, 2023 -

Suburban Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! Thanks again for the recommendation, and have an amazing day!

March 03, 2023

Extremely Unprofessional. Aggressive tone. Condescending communication. Similarly unconcerned about customer longevity. Very disappointing and frankly very sad. More

by 1cor620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bembas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Suburban Honda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (248) 477-1700 so we can work with you to make this right.

February 19, 2023

Joey was very professional and took care of me wonderfully! Five star all the way!! More

by Lisa Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Demilio, Jon Quick, Mike Siwicki, Sam Zeineddine, Samir Reda, Alex Ptak, Darius Lanier, Anthony Mouaikel
Feb 19, 2023 -

Lisa Phillips responded

Suburban Honda is the best dealership that I have ever bought a car from. Five stars all the way! Bravo Joey!!!

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