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Suburban Honda
Farmington Hills, MI
953 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 953 reviews
November 26, 2024
Only giving one star because we did not have a great experience at this dealership. We found a car that we really liked and were ready to buy it and that is when they realized that they did not have the experience at this dealership. We found a car that we really liked and were ready to buy it and that is when they realized that they did not have the title of the car in their possession. Our purchase was on hold until they would receive the title from Florida. After 1 week and a half, our salesperson still assured us that he would let us know as soon as he had the title. We waited patiently and checked in daily. We assumed that he put the car on hold for us because we said that we were going to buy it. We never found out when the title arrived but instead received an email from our not-so-great salesperson that one of his colleagues sold the car to another customer and there is nothing he can do. No apology and no effort on his part to get the car back for us. We are not sure why it wasn’t put on hold for us because we were only waiting on the title. We are extremely disappointed and frustrated on how this verbal agreement was handled, the lack of communication and customer care. We will take our business elsewhere and don’t recommend this dealership to anyone! More
by karina.b
Employees Worked With
November 25, 2024
Rishi was amazing to work with, didn’t pressure me, listen to what I needed! Sean, the finance manager was extremely friendly, knew what he was doing. 10 out of 10 highly recommend. listen to what I needed! Sean, the finance manager was extremely friendly, knew what he was doing. 10 out of 10 highly recommend. More
by rigneytl
Employees Worked With
November 19, 2024
I recently purchased a car CRV -Hybrid from Subarbon HONDA and the experience was excellent. The salesperson, Rishi Varmon was very friendly and knowledgeable. He explained all the features of the HONDA and the experience was excellent. The salesperson, Rishi Varmon was very friendly and knowledgeable. He explained all the features of the car and didn’t pressure me into purchasing add-ons I didn’t need. The buying process was straightforward, and the finance team made sure I understood all the details of the loan. I appreciated that they were upfront about the pricing with no hidden fees. The deal I got on my car felt fair compared to other dealerships More
by chandra
November 18, 2024
Rishi and Sean did a great job from start to finish. Rishi made sure we had all of the options that we wanted. From trading in our old car to completing the purchase of our new CR-V, he was helpful, eff Rishi made sure we had all of the options that we wanted. From trading in our old car to completing the purchase of our new CR-V, he was helpful, effecient and friendly. Sean guided us effortlessly through the finance process, knowledgeably answering all of our questions. We would recommend Suburban Honda to others. More
by MDJones
November 17, 2024
Josh and the team at suburban honda were polite and expedient throughout the entire process, doing everything they could to make sure my purchase was pain free and easy. Highly recommend these guys! expedient throughout the entire process, doing everything they could to make sure my purchase was pain free and easy. Highly recommend these guys! More
by bfish0715
November 16, 2024
Bought a used car that as I drove off the lot smelled of gas inside the car. Brought it back and they said it was nothing. Then found out it burned a quart of oil every 100 miles. Mentuoned it to Suburban H gas inside the car. Brought it back and they said it was nothing. Then found out it burned a quart of oil every 100 miles. Mentuoned it to Suburban Honda and they did nothing. After buying tons of leak stop fluid etc decided to turn it in (after 2 months).Tried to turn it in elsewhere but noone would give me 25% of what I paid for it except Suburban and they only gave us 50% less that two months after buying. So, with no ability to get enough money anywhere else bought a new car from them . My wife goes to get the "free" oil change and they tell her she needs to change the 4 wheel drive oil for over 200$ when the recommended change is 30k to 60k and our vehicle had 15k miles. This dealership is terrible, do not buy anything from them. Awful, awful, did I say awful? More
by proflowusa
Employees Worked With
No idea
November 02, 2024
It was a pleasure working with Cherif to buy my new car! He made sure I knew all of my options and that I was fully satisfied with my final selection. He took the extra mile to make sure I got exactly what He made sure I knew all of my options and that I was fully satisfied with my final selection. He took the extra mile to make sure I got exactly what I wanted. I really appreciated his customer service and communication skills. He remained consistent throughout the entire process and was always responsive. I am glad I went with Cherif at Suburban Honda! More
by washv
November 02, 2024
Sanjay and Rishi were super helpful and knowledgeable. I love my new Durango, xxxxxxto them and the Suburban staff! We will be back for sure. I love my new Durango, xxxxxxto them and the Suburban staff! We will be back for sure. More
by schmidy80
October 26, 2024
He is the best! He took his time with me and was so wonderful! I got exactly what I wanted I’m so happy! He took his time with me and was so wonderful! I got exactly what I wanted I’m so happy! More
by Angela kariko
