Suburban Honda

Drove 2 1/2 hours to see a car that should not even be on the lot. 2018 Lexus rx 350. Every panel was scratched and dented. Bumper hanging off by 3 inches. Very disappointing the lot. 2018 Lexus rx 350. Every panel was scratched and dented. Bumper hanging off by 3 inches. Very disappointing More

I appreciate the help and effort out forth by Saad to make the purchase of my 2017 Subaru Crosstrek Limited AWD possible with me being off work for a couple months due to injuries from a car accident. He make the purchase of my 2017 Subaru Crosstrek Limited AWD possible with me being off work for a couple months due to injuries from a car accident. He was able to push my first payment out to 60 days as well as a full tank of gas to get back to Toledo. Very pleasant vibes about him in the dealership. Also able to get my payment to $220/mo with gap coverage. 👍 Thanks again More

Evan Granroth is a great service representative! We have been to the dealership 4 times this month for regular servicing of both of our Honda vehicles and 2 minor problems that showed up after servi We have been to the dealership 4 times this month for regular servicing of both of our Honda vehicles and 2 minor problems that showed up after servicing. At all times, he was curteous, understanding and very helpful in resolving all issues for us. More

Very disappointing experience on 8/15/26. I went in to test drive a new 2026 Honda CR-V. The salesperson asked me 3–4 times, “Are you going to buy the car if you like it?” I said, “I’m here t I went in to test drive a new 2026 Honda CR-V. The salesperson asked me 3–4 times, “Are you going to buy the car if you like it?” I said, “I’m here to buy a car.” He replied, “That’s what everyone says.” He wouldn’t let me test drive it without committing to buy. Very unprofessional and poor customer service. More

Samir was absolutely AMAZING! He made my first-time car-buying experience feel like a cakewalk. He steered me in the right direction, answered all of my questions, and made sure I He made my first-time car-buying experience feel like a cakewalk. He steered me in the right direction, answered all of my questions, and made sure I felt comfortable and informed throughout the entire process. I'm truly grateful that I had the pleasure of working with him! He has earned a loyal client in both myself and my mother. You are in great hands with Samir—he genuinely cares about his customers and goes above and beyond to make the experience as smooth and stress-free as possible. 10/10, I highly recommend him! More

Ash was very kind, thorough, and took the time to explain the controls well in the car we test drove (and leased). the controls well in the car we test drove (and leased). More

John Butler was absolutely incredible! I truly couldn’t say enough good things about him. This was my first time buying a car, so I was definitely nervous and had a lot of questions, but J I truly couldn’t say enough good things about him. This was my first time buying a car, so I was definitely nervous and had a lot of questions, but John made the entire experience so easy, comfortable, and enjoyable. He was unbelievably patient with me and took the time to explain everything clearly without ever making me feel rushed or pressured. He made me feel relaxed throughout the entire process and was always willing to answer even my smallest questions. His kindness, professionalism, knowledge, and genuine personality really stood out to me. John went above and beyond to make sure I felt confident and happy with my decision. He made my first car-buying experience such a positive and memorable one. I honestly don’t think I could have asked for a better person to help me through it. He is truly the best person I have ever gone to when buying a car, and I would recommend him to absolutely anyone. If you are looking for someone who genuinely cares about his customers and wants you to have the best experience possible, go to John Butler. He is truly outstanding, and Suburban Honda is so lucky to have him! More

Madelynn Rowe，She is the Great Deller helped me to get my Car Today ，and We just met Yesterday，She owned my business now！ Car Today ，and We just met Yesterday，She owned my business now！ More

Great to work with. Positive interaction all around. Definitely will work with in the future. Positive interaction all around. Definitely will work with in the future. More

Ron is terrific at keeping my 2015 Pilot on the road. He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my ca He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my calls or questions. I have a lot of confidence in Ron, Bob, Jeff and the rest of the fellows in the service department. More