Suburban Honda

Absolutely amazing experience at Suburban Honda of Farmington Hills! The entire staff was friendly, professional, and made me feel welcome from the moment I arrived. A special thank you to Cody, the m Farmington Hills! The entire staff was friendly, professional, and made me feel welcome from the moment I arrived. A special thank you to Cody, the manager, for his honesty, integrity, and outstanding customer service. He truly cares about people and goes above and beyond to make sure you’re taken care of. It’s rare to find a dealership and a manager you can genuinely trust. I highly recommend Suburban Honda of Farmington Hills and Cody to anyone looking for a great car-buying experience. Five stars! More

Horrible experience! !! I was working with Josh the salesperson for the purchase of a used car. I told him that I wanted to buy the vehicle. I gave him an offer (they acce !! I was working with Josh the salesperson for the purchase of a used car. I told him that I wanted to buy the vehicle. I gave him an offer (they accepted) and wanted to start the buying process. He assured me that if I filled out an application for their lenders and gave deposit they would hold the vehicle until I could pick it up 3 days later. I filled out the app and was called by Isa the sales manager threatening that if I didn’t come look at the vehicle right away that he couldn’t hold it. I was at work and that wasn’t what I had discussed. They sold the vehicle out from under me. Just a horrible way of conducting business very unprofessional. What can I say Isa is a true “used car salesman”. More

Chase was awesome. Even though he wasn’t on the sales floor, he stepped in, took control of the deal, and expedited the entire process. He helped me get a better offer Even though he wasn’t on the sales floor, he stepped in, took control of the deal, and expedited the entire process. He helped me get a better offer for my trade-in and remained professional from start to finish. I came in for an oil change and ended up leaving with a new car. I’ll definitely be back! More

I reached out to Suburban Honda regarding a vehicle with several questions, including pricing, availability, recall status, and financing promotions. I did provide a quote that I was comfortable with as a n several questions, including pricing, availability, recall status, and financing promotions. I did provide a quote that I was comfortable with as a negotiation starting point. Chase replied to me, did not answer any of my questions, and closed the door on the conversation. He did wish me a nice day a few times during back and forth, but did not answer any questions. Not very helpful! I cannot comment on Suburban Honda as a whole at this point, but gave 3 stars due to this interaction. More

Carson is a standup guy and with his hard work and determination to suit me with the best car possible, he made achievable for me. We jumped through some high hurdles but at the end of the day I drove determination to suit me with the best car possible, he made achievable for me. We jumped through some high hurdles but at the end of the day I drove off in my new 2020 Buick Encore😮‍💨 Carson is my superhero and saved me from having to find ways to and from work on such short notice because my car decided to take its last breath two days before the start of my work week began. I was very adamant on getting a suv because big mama can’t drive a small meep meep vehicle, my thanks to Carson is this great review and I baked cookies for him and some of the crew :) More

I recently bought a new car from a Honda dealership and had a great experience from start to finish. Saad were professional, friendly, and never pushy. They listened to what I needed, answered all my quest had a great experience from start to finish. Saad were professional, friendly, and never pushy. They listened to what I needed, answered all my questions clearly, and explained the pricing and paperwork in a straightforward way. The whole process was smooth and efficient, and they made sure I felt comfortable with the car before I left. I’m very happy with both the vehicle and the service, and I would definitely recommend Saad, and this Honda dealership to anyone looking to buy a car. More

Andrew was extremely helpful with my new car purchase. He was friendly and did a excellent job at communicating everything that was expected of me to navigate this process smoothly. Working with a male sa He was friendly and did a excellent job at communicating everything that was expected of me to navigate this process smoothly. Working with a male salesperson can sometimes be intimidating and i did NOT feel like that at all. He made me feel extremely comfortable the entire time. I would highly recommend his service to anyone looking to purchase a vehicle. More

Love the pace of this dealership, never felt hassled or pressured. The process was amazing Elias was completely honest and transparent about every step to purchase my car, would definitely recommend to any pressured. The process was amazing Elias was completely honest and transparent about every step to purchase my car, would definitely recommend to anyone looking for a vehicle. More

Don't return calls or messages. Doesn't greet customers. Hides behind employees. Worst purchasing experience ever! Doesn't greet customers. Hides behind employees. Worst purchasing experience ever! More

!My experience with John Butler at Suburban Honda was absolutly exceptional! Buying a vehicle is a major decision, but John made the entire process feel easy and enjoyable. He is incredibly knowledgeabl absolutly exceptional! Buying a vehicle is a major decision, but John made the entire process feel easy and enjoyable. He is incredibly knowledgeable, professional, and genuinely cares about his customers. There was never any pressure or rush, just honest conversations, helpful guidance, and a commitment to making sure we were comfortable with our decision. What truly sets John apart is his personality. His sense of humor is absolutely incredible and made the entire experience memorable. The conversations flowed so naturally that it felt like talking with someone I had known for years. It's rare to find someone who can combine professionalism, expertise, and genuine human connection so effortlessly. To top it all off, he helped us secure a great price and made the entire process smooth from start to finish. If you're looking for a vehicle and want an experience that is both professional and enjoyable, I highly recommend John Butler. I wouldn't go anywhere else. More