Suburban Ford of Waterford - Service Center

No appointment drive up service at 9:30am. Prompt professional attention. 6k 24 point check-up, oil chg, tire rotation and wash done in 1.5 hrs. I waited. Customer wait areas comfortable - cof Prompt professional attention. 6k 24 point check-up, oil chg, tire rotation and wash done in 1.5 hrs. I waited. Customer wait areas comfortable - coffee and drink available. More

Great staff & always welcoming. It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frown It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frowns upside down. More

Helpful efficient customer focused inquiry regarding upcoming service. Similar on arrival at Surburban Waterford. Timescale for service as indicated upcoming service. Similar on arrival at Surburban Waterford. Timescale for service as indicated More

Quick Service, goes over all maintenance due however I'm still waiting on a brake line that needs replacing under warranty. Been on back order since September 2022. still waiting on a brake line that needs replacing under warranty. Been on back order since September 2022. More

received very courteous and professional service. The service area is spacious and spotlessly clean. I am a very happy customer. The service area is spacious and spotlessly clean. I am a very happy customer. More

Very warm greeting very easy and simple check-in. Extremely courteous to meeting. Customer demands in and out in a very reasonable amount of time. I did not ask anyone to check my cabin, air filter o Extremely courteous to meeting. Customer demands in and out in a very reasonable amount of time. I did not ask anyone to check my cabin, air filter or engine air filter but thank you for doing so they were extremely dirty I was overlooking the potential for maintenance on those items my Ford service department caught it and upon approval repaired it. Thank you for the detailed inspection. More

Very good treatment ! Explauned everything in detail for two Ford recalls. Called as soon as the work was finished. Explauned everything in detail for two Ford recalls. Called as soon as the work was finished. More

This was a routine maintenance visit and everything went smooth as silk. In and out in a bit over an hour. smooth as silk. In and out in a bit over an hour. More

Dave was great to work with. I am glad he was my guy. I actually leased a new truck because of him. I am glad he was my guy. I actually leased a new truck because of him. More