Suburban Ford of Waterford

My salesman Kevin Kobak was great to work with. Not pushy, but informative, helpful and quick with answers. I would not hesitate to use him again. pushy, but informative, helpful and quick with answers. I would not hesitate to use him again. More

We have purchased 3 vehicles now within the past 7 months. Are experience with the Dealership and our Salesmen has been without a doubt outstanding. months. Are experience with the Dealership and our Salesmen has been without a doubt outstanding. More

Tony davis was Awesome Bought the new ford fusion Tony Tony davis was Awesome Bought the new ford fusion Tony davis did a great job I will go back just because of tony davis The only person that i dont Tony davis was Awesome Bought the new ford fusion Tony davis did a great job I will go back just because of tony davis The only person that i dont like over ther is chris in finance dept. More

Steve trudged out into below zero weather with a horrid amount of snow and ice to help us find the car we wanted. We had never purchased a ford before & he encouraged us saying we would be happy we made amount of snow and ice to help us find the car we wanted. We had never purchased a ford before & he encouraged us saying we would be happy we made the choice & we have loved our Edge ever since we brought it home, he was right! He was very easy to converse with, took his time explaining the cars features,our policy, syncing my I phone, which he did for us, thank you Steve. Helped us save hundreds of dollars, by pointing us in the right direction.Never pushy, let us take our time deciding. His secretary also gets my vote. Very friendly, informative and well learned in her position. Thank you both again. More

This is my third time working with Sam West at Suburban Ford of Waterford. Two were for brand new Ford F-150 Super Crew Cabs, (awesome rides I must say) and the other time I was with my son, assisting him Ford of Waterford. Two were for brand new Ford F-150 Super Crew Cabs, (awesome rides I must say) and the other time I was with my son, assisting him in purchasing his first new car, a Ford Focus Hatchback. Each time that I have worked with Sam it has always been a great experience. I am the type of person that absolutely hates going through the entire car purchasing process and Sam was able to make me feel at ease, he treated me with great respect and demonstrated that he truly appreciated my business. Sam does not act like the typical "car salesman" where you feel pressured and uncomfortable. Sam takes the time to find out what your needs are, will give you the very best options that he can provide and will do his very best to get you in the car that will fit within your budget. If you are looking to purchase or lease a new Ford, I would suggest giving Sam West a call at Suburban Ford. Sam's direct line is 248-674-5643 and his email is swest@suburbancollection.com . Give Sam a try before you buy, you will not be sorry! More

Laurie was outstanding to work with on the purchase of my new Taurus (leased through Linamar Sales Corp). She kept me informed of the available vehicle(s), found one for me that was exactly what I had spec' new Taurus (leased through Linamar Sales Corp). She kept me informed of the available vehicle(s), found one for me that was exactly what I had spec'd out and then had everything ready when I arrived for the vehicle pickup. She also took care of communications with my company. Outstanding, friendly service and a real pleasure doing business with Laurie and others at Suburban Ford of Waterford. More

Have found this dealership to be very friendly and helpfull, in letting me decide what vehicle suits my needs. I don't feel pressured or rushed. I never leave unsatisfied. helpfull, in letting me decide what vehicle suits my needs. I don't feel pressured or rushed. I never leave unsatisfied. More

I read hours of Ford dealership reviews on various web sites before taking the plunge. I chose Suburban Ford from my peers opinions. It was time well spent. I met Naomi Rioux-Janssen, our sales person. sites before taking the plunge. I chose Suburban Ford from my peers opinions. It was time well spent. I met Naomi Rioux-Janssen, our sales person. My wife and I both clicked with her. She was pleasant and friendly. She is a professional and knows her products. All the employees at Suburban went out of their way to please us including Tony her assistant and John who put on our pin stripe. Two hours later I drove home our new car. We love our new Escape and the Ford Sync System. Tom and Dorothy Rose More

Naomi was so nice an treated us like family.She was so helpful an got us a great car for my family thank you naomi. Were so. Thankful for everything you did for us an wish more people were like you. helpful an got us a great car for my family thank you naomi. Were so. Thankful for everything you did for us an wish more people were like you. More