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Suburban Ford of Waterford
Waterford, MI
1,157 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford.
"Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd.
CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing".
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Mana
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,157 reviews
July 25, 2014
friendly service...nice car.....3rd car bought there . Tony Davis did a great job helping us get our new Fusion its the third car I have purchased there in three years....have had good service, and love th Tony Davis did a great job helping us get our new Fusion its the third car I have purchased there in three years....have had good service, and love the ford vehicles. Waiting for the new Expedition this fall...may have to go see Tony again.... More
by franklindberg
Employees Worked With
Tony Davis
July 22, 2014
Suburban Ford Waterford Laurie Moses works very hard for her customers. I have been her returning customer since 2007 and I wouldn't buy a vehicle from any one else. Laurie Moses works very hard for her customers. I have been her returning customer since 2007 and I wouldn't buy a vehicle from any one else. More
by kelly.heinke
Employees Worked With
July 22, 2014
Best Ever I am so pleased with my new vehicle. I have only one very little thing to take care of and I have had assurences that it will be resolved. Love my Fo I am so pleased with my new vehicle. I have only one very little thing to take care of and I have had assurences that it will be resolved. Love my Ford and love my salesnan. More
by suzannejo
Employees Worked With
July 21, 2014
Found just what I wanted My lease was running out and I wasnt sure what to do. Laurie Moses helped me find the exact car I was looking for. The whole experience was great My lease was running out and I wasnt sure what to do. Laurie Moses helped me find the exact car I was looking for. The whole experience was great More
by steve6884
Employees Worked With
July 14, 2014
Sales person Yes, I've been doing business with them for years & recommend them to all my family & friends. I can go to Hines park or Tom Holzer as they're close t Yes, I've been doing business with them for years & recommend them to all my family & friends. I can go to Hines park or Tom Holzer as they're close to where I live but prefer to go to Suburban Ford of Waterford. More
by Travis CA
Employees Worked With
July 11, 2014
Taken care of in just seconds and treat with respect! I was glad to not have to hassle over the price or anything and that made for a pleasant buying experience. Appreciate the concern that a customer ha I was glad to not have to hassle over the price or anything and that made for a pleasant buying experience. Appreciate the concern that a customer has a life to get back to and doesn't need to be stranded by the sales process. More
by makmusic8
Employees Worked With
Patrick Gilbert, David Deckard
July 11, 2014
Super friendly and Helpful I highly recommend you offer this dealership, especially Laurie Moses, the opportunity to serve you. At least let them provide you a quote for your ne I highly recommend you offer this dealership, especially Laurie Moses, the opportunity to serve you. At least let them provide you a quote for your next vehicle. With over 3 dozen vehicle purchases, I had a rare, and very positive experience with them that made my purchase enjoyable, and exciting for me. More
by richard.v.briggs
Employees Worked With
July 08, 2014
Vehicile Purchase My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This i My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This is my second vehicle purchase with him and I intend on returning when I am ready again. More
by wendell02
Employees Worked With
July 01, 2014
New Fusion Dana Waxler has been my sales person for the last 3 purchases I made at suburban ford. Each time it is a good and easy transaction. I will keep deal Dana Waxler has been my sales person for the last 3 purchases I made at suburban ford. Each time it is a good and easy transaction. I will keep dealing with him as long as he is still working there. Thanks Dana. More
by pallen1544
June 28, 2014
Sam West was amazing. We will be back for our next vehicle and will always go to Sam. Our experience was amazing and we owe that to Sam. Brooke Sloan was amazing. We will be back for our next vehicle and will always go to Sam. Our experience was amazing and we owe that to Sam. Brooke Sloan More
by dscsk8coach
Employees Worked With
