Suburban Ford of Waterford

totally satisfied Norm Stern is thorough, knowledgeable, and aware of his customers' priorities. Buying a new car was an easy process! I am confident that other custome Norm Stern is thorough, knowledgeable, and aware of his customers' priorities. Buying a new car was an easy process! I am confident that other customers would be as comfortable with the car buying process as I was. More

Suburban Ford of Waterford. There is no Peer. The best place to buy, sell or service your complete vehicle needs. From the Service department to the Business Manager to the entire Sales team fro The best place to buy, sell or service your complete vehicle needs. From the Service department to the Business Manager to the entire Sales team from Salesperson to Manager, this is my "one stop shop" for anything automotive. I will continue to recommend to anyone and everyone Suburban Ford. Period. More

Pleasant experience? The salesman gave me a very pleasant experience. He went over the details of the car I requested and gave me the deal that was going for which I was v The salesman gave me a very pleasant experience. He went over the details of the car I requested and gave me the deal that was going for which I was very happy with. More

The way cars should be sold After leaving one Ford dealer in complete frustration my wife and I arrived at Suburban Ford in a pretty tense state. Our salesman Ramon Namphy quic After leaving one Ford dealer in complete frustration my wife and I arrived at Suburban Ford in a pretty tense state. Our salesman Ramon Namphy quickly changed all that. He was very low key ,no high pressure and no bait and switch. It was clear from the start that he had just one objective and that was to put us in the car we wanted at the best price. He not only did just that but after the sale took quite a while tutoring us on the various electronic gizzmos that came with the car. We couldn't ask for a better salesman. We highly reccomend Suburban Ford and be sure to ask for Ramon Namphy. Dave Gerathy More

Magnificent, luxurious, elegant, our new Ford Taurus! We walked into Suburban Ford, not sure if we really wanted a Ford. Mr. Iron Johnson, with his calm demeanor and confidence in his products, listened We walked into Suburban Ford, not sure if we really wanted a Ford. Mr. Iron Johnson, with his calm demeanor and confidence in his products, listened to our needs, and within less than half an hour, he led us to our perfect car. Our 2015 silver Taurus surprised us with its comfort, its style, its feel. It is quiet, strong, and just plain beautiful. We picked up our new car the very next day! As former Chrysler 200 and 300 owners, this new Taurus really seems superior. And for anyone who might say an auto salesman is too aggressive or uninterested in the customer, we encourage you to ask for Iron Johnson for a most unexpected positive experience in car buying! You will walk away feeling heard, knowing you were treated fairly, and realizing that Iron worked tirelessly on your behalf to get the very best deal for you. Really. Impressive. More

Good experience with the dealer, they were able to help with any situation that came up. Very happy with the Ford Escape that I leased, that may be the best vehicle with the dealer, they were able to help with any situation that came up. Very happy with the Ford Escape that I leased, that may be the best vehicle I have ever owned. More

Excellent service, Friendly I enjoyed making my new 2014 Ford Escape purchase with the assistant of Dana Waxler and Don Marotta They move through the purchase experience with m I enjoyed making my new 2014 Ford Escape purchase with the assistant of Dana Waxler and Don Marotta They move through the purchase experience with me and my husband expertly. Love my new car.... Dawn Brauninger More

Great Service I recently moved to Michigan from the UK and was looking to lease a Ford F-150. I meet with my salesman Dana Waxler and was very impressed with his kn I recently moved to Michigan from the UK and was looking to lease a Ford F-150. I meet with my salesman Dana Waxler and was very impressed with his knowledge and assistance in working with Ford Credit to get the deal I wanted. Kind and courteous service all round. More

Expedition Purchase Our last few vehicles have been purchased from Suburban Ford via Tom Tatu. Tom always goes above and beyond, but this time he made the impossible... Our last few vehicles have been purchased from Suburban Ford via Tom Tatu. Tom always goes above and beyond, but this time he made the impossible... possible! After my son was diagnosed with a life-threatening illness, we had a rough few months. Upon our return from the University of Michigan hospital, post-bone marrow transplant, our lease was up on our current vehicle. With a large family of six, we really needed more space. After test driving a King Ranch Expedition, my son and I fell in love with it. It was way out of our range, and it was so hard breaking that news to my son after all he had been through; however, Tom worked miracles!! I've never been so happy driving out of a dealership! We are all thrilled, and Tom solidified our commitment to Suburban Ford for life! Thank you, Tom!! More

Excellent Service. Ramon was so friendly and helpful! He was able to get me out of my lease and into a new truck for an excellent price! I will never go to another deal Ramon was so friendly and helpful! He was able to get me out of my lease and into a new truck for an excellent price! I will never go to another dealership! More