Suburban Ford of Waterford

Dealership experience My experience was very professional and informative. Tom Tatu was very informed on the new technology offered on my vehicle. I would definitely reco My experience was very professional and informative. Tom Tatu was very informed on the new technology offered on my vehicle. I would definitely recommend this dealership to other individuals. More

Great Buying Experience at Suburban Ford Patrick Gilbert at Suburan Ford did an outstanding sales job for Lori and me. He made arrangements to bring the vehicle from Tom Hollser Ford for me t Patrick Gilbert at Suburan Ford did an outstanding sales job for Lori and me. He made arrangements to bring the vehicle from Tom Hollser Ford for me to test drive. Patrick did a great job representing us to his upper management to get us the vehicle equipped the way we wanted it at the price we wanted. The vehicle was delivered to us on the day and time he told us. The rest of the Suburban delivery team also did an outstanding job with the finance paperwork and technical description to operate the SYNC system. The Service team did a great with the spray in Bed Liner. More

Went in Determined to Get a Car and Walked Out with More! When my first purchase on a car fell through, Tony Davis stayed late to make sure I had a safe car to drive back to school with the next day! My mothe When my first purchase on a car fell through, Tony Davis stayed late to make sure I had a safe car to drive back to school with the next day! My mother currently leases from them, so with Tony's help we found a car in my budget that met the needs of a college student who moves from dorm to dorm. My new Ford Fusion is beautiful, in my budget, and was above and beyond what I expected. He made sure my phone was synced and I had a full tank of gas before I left the lot. Thanks Tony! More

Bought and leased cars on the same day Matt did a pretty solid job setting my wife up with her lease on a new explorer and being a good salesman asked her how I liked my car that i bought f Matt did a pretty solid job setting my wife up with her lease on a new explorer and being a good salesman asked her how I liked my car that i bought from him a year earlier. Needless to say he worked with her to get me set up to trade in my fairly new car for something i really wanted. It was great working with him. More

Best Ford Dealer This is my third leased For Fusion, and the best one so far. I had it in this week for a recall, and the service was fast, efficient, and friendly. This is my third leased For Fusion, and the best one so far. I had it in this week for a recall, and the service was fast, efficient, and friendly. I couldn't have asked for more. More

Great Sales Person I have been going to Kevin for years. He bends over backwards to help any way he can. Kevin is a class act and I highly recommend him. He did not buy I have been going to Kevin for years. He bends over backwards to help any way he can. Kevin is a class act and I highly recommend him. He did not buy me lunch for me to say that. He is the best! More

Leasing Ford Edge They were wonderful to work with and Tony's sense of urgency to help was impeccable! I would highly recommend them to anyone interested in a new Ford They were wonderful to work with and Tony's sense of urgency to help was impeccable! I would highly recommend them to anyone interested in a new Ford vehicle. More

Excellent Service! I purchased my first Ford (F150) through Norm Stern in 2014. He found me the exact vehicle I was looking for and for a price that was unbeatable. Th I purchased my first Ford (F150) through Norm Stern in 2014. He found me the exact vehicle I was looking for and for a price that was unbeatable. There have been many vehicles purchased since then and each and every purchase was hassle free and a good experience. Norm takes care of his customers from start to finish and it is a pleasure to do business with him. When it comes time to purchase another vehicle, we will be back to see Norm Stern! More

Simply the BEST dealer I've ever worked with. My wife and I have leased 1 Focus and 6 Fusions from Kevin Kobak. Kevin is a pleasure to work with. He's knowledgeable and professional and listens My wife and I have leased 1 Focus and 6 Fusions from Kevin Kobak. Kevin is a pleasure to work with. He's knowledgeable and professional and listens to your needs & wants. Then he goes to work and finds the car that meets my criteria no matter where it is. That's why I keep coming back. Whenever I come in for service I stop by Kevin's desk and he always has a smile and welcoming handshake. If he doesn't have a customer he asks me to sit and we talk for a bit. Without a doubt, Kevin Kobak is the consummate sales professional! Thanks Kevin. More

Excellent Customer Service I have been using the service department of Suburban Ford of Waterford for the past 12 years. Even though I didn't lease my current Ford from Waterfo I have been using the service department of Suburban Ford of Waterford for the past 12 years. Even though I didn't lease my current Ford from Waterford I continue to use this service center because of their excellent service and their courteous manner. I never feel that I am being sold service that isn't required. More