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Suburban Ford of Waterford
Waterford, MI
1,144 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford.
"Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd.
CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing".
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Mana
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,144 reviews
November 01, 2015
very happy excellent service great pricing very happy love the dealer norm dose excellent job for me every time i get a car there for me or my friends thank you excellent service great pricing very happy love the dealer norm dose excellent job for me every time i get a car there for me or my friends thank you much More
by arkanabbo703
Employees Worked With
October 31, 2015
New lease experience. I requested a car model, color, extras and cost. I was given everything on my wish list and all in a friendly and fast manner. I requested a car model, color, extras and cost. I was given everything on my wish list and all in a friendly and fast manner. More
by xraybrownsue
Employees Worked With
October 29, 2015
Quick and easy Suburban was a great experience. My salesperson Ramon was friendly and very knowledgeable about the cars. He made my visit very hassle free. I recomme Suburban was a great experience. My salesperson Ramon was friendly and very knowledgeable about the cars. He made my visit very hassle free. I recommend Suburban Auto group to anyone looking for a vehicle. More
by fruehan1030
Employees Worked With
Ramon Namphy
October 29, 2015
Suburban Ford of Waterford Trevor Worsn and Matt Andree of suburban Ford Waterford went above and beyond. Buying my new Ford Fusion Hybrid was so easy, all I had to do was sign Trevor Worsn and Matt Andree of suburban Ford Waterford went above and beyond. Buying my new Ford Fusion Hybrid was so easy, all I had to do was sign & drive More
by Leene318
October 29, 2015
Love love my new Escape This is my first Ford vehicle. Trevor Wortman found the exact vehicle I wanted and made leasing my new Escape so easy . I was able to return my GM lea This is my first Ford vehicle. Trevor Wortman found the exact vehicle I wanted and made leasing my new Escape so easy . I was able to return my GM leased vehicle there which made it really easy for me. I would highly recommend Suburban Ford and Trevor. We shopped around for several months and found the best desk there! More
by Carla
Employees Worked With
October 28, 2015
Great experience purchasing a new 2015 Ford F150 at Suburban I just purchased a new 2015 Ford F-150 from Suburban Ford of Waterford. My salesman, George Anast, was extremely helpful and very professional. I ap I just purchased a new 2015 Ford F-150 from Suburban Ford of Waterford. My salesman, George Anast, was extremely helpful and very professional. I appreciated being able to make my own decisions without the "hard sell" or "pushy" feeling you get from some salesmen. The overall experience was very courteous and they made me feel like family. I've shopped there for years and don't see any reason to look elsewhere. They've always taken good care of me, expecially George! Thanks again!! More
by hobie123
October 28, 2015
Leased a new vehicle I have purchased or leased my last 6 vehicles from George Anast at Suburban Ford of Waterford, and will continue to do so. George is very responsive I have purchased or leased my last 6 vehicles from George Anast at Suburban Ford of Waterford, and will continue to do so. George is very responsive to phone calls and emails, friendly to work with in the dealership, and always finds me exactly what I am looking for. He is fantastic and I would recommend him without hesitation to anyone looking for a Ford. More
by erica.clute
Employees Worked With
October 28, 2015
Purchased a new Ford Fusion. Always a good experience with Suburban ford dealership in Waterford . Kevin Kobak was great to work with on our new purchase. Thanks for making it eas Always a good experience with Suburban ford dealership in Waterford . Kevin Kobak was great to work with on our new purchase. Thanks for making it easy Kevin. Absolutely love the service department team as well. Look forward to many more years. More
by Anotherpurchaser
Employees Worked With
Other Employees :
John Vitale, Keely Rodrigues, Nathan Bolton, David Deckard, John Giermanski, Tim Haverty
October 27, 2015
Like fast food but better ! As a loyal Ford customer, I will never visit any other dealership but this one. Laurie Moses certainly knows her way around. She was incredibly compe As a loyal Ford customer, I will never visit any other dealership but this one. Laurie Moses certainly knows her way around. She was incredibly competent, kind, and happy doing what she does best. She goes way above and beyond for her clients. I think this sets her apart from most others in the sales business. I leased my last auto from her as well. This took no time at all in the dealership. Laurie was quick on her feet and made sure that everything was in absolute order before I left with my new 2016 Fusion. I love this car and I will no doubt be back. More
by Moe
Employees Worked With
October 26, 2015
great salesman Matt Duggan did a great job of finding us the vehicle we wanted. Quick,easy,no hassle. He was kind and efficient. We will certainly refer others to ge Matt Duggan did a great job of finding us the vehicle we wanted. Quick,easy,no hassle. He was kind and efficient. We will certainly refer others to get their vehicles from Matt at Suburban Ford of Waterford. More
by Rod
Employees Worked With
Matt Duggan
