Suburban Ford of Waterford

Go See Rick Magee! I travelled from Flint to purchase a 2010 GMC Terrain. Great car, great deal, very satisfied, but I didn't realize all that goes into purchasing a ve I travelled from Flint to purchase a 2010 GMC Terrain. Great car, great deal, very satisfied, but I didn't realize all that goes into purchasing a vehicle (first car I bought in 12 years). If you want a smooth and efficient car-buying experience, go see Rick Magee! He knows what he is doing, he is friendly, helpful and informative and he is a professional. I was also impressed with the Team-Work at Suburban Ford Waterford, they work together to make sure you are satisfied with all aspects of the buying process. Go see Rick Magee if you are in the market for a car, he will make it easy for you! More

Rick Magee was AWESOME! I reviewed the 2012 Escape on their website and was immediately sold. Rick had everything ready for me when I made the purchase the same day - he had I reviewed the 2012 Escape on their website and was immediately sold. Rick had everything ready for me when I made the purchase the same day - he had even took it for a test drive! He made sure not to go over the budget we had agreed upon, and even added a few bonuses! Thanks Rick!!! More

Suburban ford Had a great overall experience. Walked away with a new car that day!! Clean friendly environment. Hard working staff that was focused on helping me Had a great overall experience. Walked away with a new car that day!! Clean friendly environment. Hard working staff that was focused on helping me get a good deal. Would definitely recommend to friends and family. More

LRobiadek Kevin Grajewski was very helpful in finding me a used car that i could afford and that i love .Iwould recommend Suburan Ford of Waterford to anyone lo Kevin Grajewski was very helpful in finding me a used car that i could afford and that i love .Iwould recommend Suburan Ford of Waterford to anyone looking for a car or truck to go see Kevin. He will work with you and do everything he can to get you a car at a price you can afford So if you are looing for a car used or new to go see Kevin. More

George & Louie are awesome George had exact car i wanted which is totally awesome. Louie worked within my budget to make financing possible. George and Louie made sure I was co George had exact car i wanted which is totally awesome. Louie worked within my budget to make financing possible. George and Louie made sure I was completely satisfied with car and financing before I left the dealership. p More

Outstanding! Tom Tatu was outstanding in helping me purchase a new vehicle. He worked with me on my car trade in value as well as purchase price. I would definit Tom Tatu was outstanding in helping me purchase a new vehicle. He worked with me on my car trade in value as well as purchase price. I would definitely recommend Tom to other potential buyers and already have. Kathy K More

Customer Respect I've owned my used vehicle for 1 1/2 years and I'm not sorry buying it at Suburban Ford. The salesmanship of Iron Johnson and service respect I get fr I've owned my used vehicle for 1 1/2 years and I'm not sorry buying it at Suburban Ford. The salesmanship of Iron Johnson and service respect I get from Dave Deckard is top notch!!! Honesty is the best policy and Suburban Ford is right up there. I've never owned a Ford before and I'll definitely go there my next time around. Sincerely Anita Sadler More

My Experince! My latest visit was for service on 12/29/15 it was 7:30 am when I dropped off my vehicle and 30 or so vehicles were dropped off for service. So a busy My latest visit was for service on 12/29/15 it was 7:30 am when I dropped off my vehicle and 30 or so vehicles were dropped off for service. So a busy day ahead for the service department. Mark called me at 3:30 for pick up. My wife and I have purchased many vehicles from Tom Tatu and we have our vehicles serviced at Suburban Ford as well. Always a good experience and we are looking forward to many more. Thank You More

service is horrible when after they lock keys in your car Today I needed to get my car back after the service department closed. They had written all over the paperwork to not lock the car. They did anyway Today I needed to get my car back after the service department closed. They had written all over the paperwork to not lock the car. They did anyway with my only set of keys in it. The showroom was still open and the manager on duty basically refused to do anything to help me unless I was willing to take on the responsibility of any damage done to the car in the process of opening it. So, in trying to pass it along they made me call Ford roadside and said ford would cover any damage. The roadside person wanted me to sign a document that I took all responsibility. So, by now I was angry and started to show it. AT that point the manager said that it is my problem that I don't have my car back. Wonderful way to take care of a customer. Companies have to learn that you don't know what you are losing out on when you act rude like that. My family has purchased more than 6 vehicles from this dealership over the last 3 years. Many fully loaded, high end vehicles. That is good news for other Ford Dealerships in the area, I guess. More

Excellent Matt Duggan was Absolutley Fantastic ?????????? I would Only get my cars from him merry Christmas everyone was Friendly kind and Heplful Great Dearle Matt Duggan was Absolutley Fantastic ?????????? I would Only get my cars from him merry Christmas everyone was Friendly kind and Heplful Great Dearlership Mary A More