Suburban Ford of Waterford

Need a new Ford?...see Naomi. It's that simple. She's a Need a new Ford?...see Naomi. It's that simple. She's a true professional with years of experience, a light-hearted and friendly personality and is s Need a new Ford?...see Naomi. It's that simple. She's a true professional with years of experience, a light-hearted and friendly personality and is someone who truly does her best to find the vehicle you need in the price range you want. Suburban Ford of Waterford also places a high value on customer loyalty. I had purchased several cars here over the years and when my latest trade-in turned out to be worth much less than I had originally calculated they took into account my history of past purchases and made me a deal that was definitely more to my advantage and more than I could have expected anywhere else. Thanks again to Naomi and for a great car purchasing experience! More

I love my new Ford Fiesta!!! I had a great experience wotking with Suburban Ford in Waterford. Naiomi was super to work with. She was friendly, patient & helpful. Naiomi listened to my needs & wishes & s wotking with Suburban Ford in Waterford. Naiomi was super to work with. She was friendly, patient & helpful. Naiomi listened to my needs & wishes & she helped me find what I was looking for. Naiomi was very helpful with all my questions & she made sure that I understood my new lease & was comfortable with the agreement & my new car. I appreciate her patience & all of her help. More

When i was looking for a new truck Linda told me to go nad look at the trucks at Suburban Ford if Waterford. i took her advice and met with linda. Linda asked me what i wanted in a truck and showed me m nad look at the trucks at Suburban Ford if Waterford. i took her advice and met with linda. Linda asked me what i wanted in a truck and showed me many options. I had already looke at Toyota and Chevy trucks, but i decide in the ford F-150 that Linda showed me. Linda was very professinal and curtious. The next time i neeed a truck i will be looking at Suburban Ford of Waterford and Linda for her assitance. More

I had a very eventful day @ Suburban Ford of Waterford, and walked out with a quality used car with these two gentleman that showed they really cared and wanted to help. I have one wonderful used vehicl and walked out with a quality used car with these two gentleman that showed they really cared and wanted to help. I have one wonderful used vehicle from Suburban Ford, and can't thank these two gentleman for helping with my credit issues. Thank Guys, Wonderful experience and I will never forget what you both did for me in helping me find a used and dependable vehicle from your Dealership. More

I just completed the purchase/vehicle pickup last Friday. My sales agent, Jake Leal, was absolutely perfect for my requirements. He was professional and timely with all of my communications. I will recommend My sales agent, Jake Leal, was absolutely perfect for my requirements. He was professional and timely with all of my communications. I will recommend him in the future(I actually already have) for those looking for a Ford vehicle. I look forward to getting my Ford Dealership survey and plan to rate Jake as positively as I can. I love my new explorer and loved the interaction I had with Jake and the Suburban Ford dealership - GREAT JOB! More

I am the owner of a 2008 Ford Escape which I love. I was I am the owner of a 2008 Ford Escape which I love. I was in an accident in February with over $10,000 in damage to the vehicle. Thanks to Domini I am the owner of a 2008 Ford Escape which I love. I was in an accident in February with over $10,000 in damage to the vehicle. Thanks to Dominic and Andrew in your collision shop, my car was returned to me in excellent condition. I can't thank you enough for the wonderful job you did. I apprececiated both your concern and your professionalism. Again, many many thanks for a job VERY well done. Donna Serwin More

I came into suburan waterford ford needing a new vehical due to my 02 honda civic being totaled in a traffic accident. My wife really wanted a ford escape but I knew I was going to have a tough time with f due to my 02 honda civic being totaled in a traffic accident. My wife really wanted a ford escape but I knew I was going to have a tough time with financing due to a past repo. Mr Stoll was not only able to get me and my wife financing but got my wife into a 2008 Ford Escape with very low miles. If it were not for Mr. Stoll's patients, and the help of the staff at waterford ford we would never had been able to get what we wanted with a very reasonable payment given our situation. Mr. Stoll's care and concern for our situation made this an easy and wonderful experience and I would recomend him to anyone in the same situation as our as well as for any care sales. These guys are great. More

1 The monthly payment changed three times while trying 1 The monthly payment changed three times while trying to purchase a car, the same car, through this company. 2 Was told the banks set the car pr 1 The monthly payment changed three times while trying to purchase a car, the same car, through this company. 2 Was told the banks set the car prices. 3 Was told we had to purchase Gap insurance. Basically, gap insurance is this. The banks want you to buy it, about 500.00, because the dealership is asking more for the car then it's worth. So if you crash and total the car out it will be covered. The real issue with this is when we complained about it the sales person told us that AFTER we sign we can cancel the insurance out. The manager confirmed this. SO, you mean to say that after all the papers are signed and we pay out an extra 500 dollars for this insurance, which we were told was MANDATORY, the bank or ins co is going to send us a check back? After reading about Gap insurance I found out that many car dealerships get kickbacks for pushing this insurance because WE can decline it. Within two weeks our monthly payment quote went from 350ish to 500 to 398 a month for this car. All with the same amt down. More

Suburban Ford of Waterford has been my dealership since I took delivery of my 2004 40th anniversary edition Mustang. I love my Muatang and everyone there knows it. I have had such wonderful service and help took delivery of my 2004 40th anniversary edition Mustang. I love my Muatang and everyone there knows it. I have had such wonderful service and help and I always know what I need to keep my Mustang healthy. If I need something or something is wrong all I have to do is call and ask for Shawn Porter and he will have me come right in and the problem is always taken care of. Before Shawn Porter was my service professional I had someone else who was jsut as good and I feared my great service would end. But I was so wrong. Shawn Porter is great and I couldn't be happier. I am always happy to come in for my service and will continue to do so because as I have told them there at Suburban Ford of Waterford I want my car to last til I am 80. I am 54. So thank you for the great service and the great service professional I have in Shawn Porter. I am also happy to say that Gary Loffman, the man who drives you home if your car has to be left there for a long time. He is a great guy and always takes time to talk to me and is very, very pleasant. I am so happy Suburban Ford is my dealership. Thank you. Debbie L. Gubala More