Suburban Ford of Waterford

I leased my vehicle through Executive Vehicle Sales with Mike Kahael. Kevin Kobak was your representative who worked with Mike. They both provided me with excellent service. They delivered my car to my h Mike Kahael. Kevin Kobak was your representative who worked with Mike. They both provided me with excellent service. They delivered my car to my home. Kevin was very thorough and knowledgable in explaining and demonstrating all the new features as this is the first time I purchased a navigation system. He answered all my questions and even set up my sync with my phone etc. As a retired Customer Service Manager for a major telecommunications company I know what excellent service is and I am quite pleased with how my transaction was handled. Kudo's to you for having a dedicated employee as Kevin. I commend you and him for a job well done. More

Naomi Rioux-Janssen was great to work with. I would use her to buy a new car again in the future. I got a great deal and liked the dealership. her to buy a new car again in the future. I got a great deal and liked the dealership. More

Rob was able to get the car with all the features we wanted within a few days.We will buy our next car from Rob. wanted within a few days.We will buy our next car from Rob. More

I met Norm Stern 4/26 and was pleased with his honesty. I'm a retired Ford employee, so the main reason to come to your dealership is customer service. He was recommended by a good friend of mine. Norm r I'm a retired Ford employee, so the main reason to come to your dealership is customer service. He was recommended by a good friend of mine. Norm realized this and couldn't have done a better job for me. He found the vehicle I wanted and processed my paper work quickly. I will be back for my next Ford. Thanks Norm - Tom R. More

norm is a great salesman, answered all my questions .found the car I needed in color style,and function.He prepared all my paperwork in record time, made the experience easy and enjoyable. thankyou .found the car I needed in color style,and function.He prepared all my paperwork in record time, made the experience easy and enjoyable. thankyou More

We have bought several vehicles from Dana Waxler. He is very professional and friendly will go the extra mile for his customers. My husband wanted a certain vehicle and certain options on this vehicle. Dan very professional and friendly will go the extra mile for his customers. My husband wanted a certain vehicle and certain options on this vehicle. Dana found him exactly what he wanted. The vehicle was ready when promised and no hassles. Thank you for your excellent service ! More

Working with Laurie Moses made the visit to Suburban very easy. I would recommend Laurie for anything you need regarding a new vehicle purchase. Also the finance people were great, and the paperwork was a easy. I would recommend Laurie for anything you need regarding a new vehicle purchase. Also the finance people were great, and the paperwork was a breeze. Review of the vehicles operating systems was made easy by Laurie,and her assistant Stephanie. Thanks to all. More

I rate the dealerships service department very high. I just brought my new vehicle into service on 04/30/12 and dealt with Scott Aberlich. He did an excellent job and I trust him compared to the sales/fi just brought my new vehicle into service on 04/30/12 and dealt with Scott Aberlich. He did an excellent job and I trust him compared to the sales/finance floor people. I think my sales person David Booker was good and knowledgeable about the vehicle that I bought. However, I do not like the fact that I was almost charged an extra $600 for leather cleaner on my seats that I NEVER asked for. I negotiated two years’ worth of oil changes and I strongly believe the hidden $600 mess up on my final contract was to cover the two years’ worth of oil changes. Good thing my father caught it and challenged it for an explanation or I would have been taken advantage of that day. I’ve never had this happen in the past when I’ve bought new vehicles from other dealerships. More

I feel like I received a good deal on my purchase. Our salesperson Naomi Rioux made the whole experience enjoyable. She is very personable and the hardest working salesperson I have encountered. salesperson Naomi Rioux made the whole experience enjoyable. She is very personable and the hardest working salesperson I have encountered. More

George Anast came through once again! I research my new vehicle purchases thoroughly and shop them all over the tri-state area. He has come through with the absolute best price twice in the past year and vehicle purchases thoroughly and shop them all over the tri-state area. He has come through with the absolute best price twice in the past year and a half. His service is top notch and far exceeds any other salesperson I've spoken with in the past few years. We drove 1.5 hrs to do this deal-worth every minute. Very satisfied. More