Suburban Ford of Waterford

Everyone at Suburban Ford was incredibly friendly,sincere and helpful. Naomi answered every question, kept every promise, and followed up on everything reliably and promptly. The entire staff is a rare ble and helpful. Naomi answered every question, kept every promise, and followed up on everything reliably and promptly. The entire staff is a rare blend of warm, caring professionalism. I knew shortly after meeting Naomi that this was where I wanted to buy my car. What a wonderful experience! Thank you! More

Simply blew my mind on service and work quality. Will always choose ford first.. kevin g sold me my new vehicle and scott serviced it. Yeah baby.. it rocks always choose ford first.. kevin g sold me my new vehicle and scott serviced it. Yeah baby.. it rocks More

Brian was very helpful and a delight to work with. He got us into just the vehicle we wanted--color and all. He helped us get a great trade-in value for our other vehicle. I will highly recommend him. got us into just the vehicle we wanted--color and all. He helped us get a great trade-in value for our other vehicle. I will highly recommend him. My husband and I have bought several cars at this dealership and will continue to do so. They have an excellent service and sales group who are friendly and efficient. Keep up the great work Suburban of Waterford! More

Worked with Brian on the purchase of a 2013 Ford 150 truck. He found the vehicle that I wanted and worked with me on the price(giving me every discount that he could). Brian convenced me that I really truck. He found the vehicle that I wanted and worked with me on the price(giving me every discount that he could). Brian convenced me that I really wanted the Ecoboost V6 even though I came in looking for a V8. Brian went out of his way moving my bed cover from my old truck to the new one. Hope to be able to deal with Brian in the coming years. Joe Tolbert More

Explain to me how the fin guy says gap ins for $2 a month but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Exp but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Experiences like this ruin reputations. Still haven't recieved my cash down payment reciept. The Bank that financed us is calling asking questions that's how bad it is. You guys got me. Again no less then 20 vehicles have been purchased by me,family and friends. Not 1 more. I wish someone would make this right. Now I have a vehicle for 6 yrs that reminds me what can happen. Horrible what was done. Call me ill tell you all about it. I'm hitting every social media site possible to let people know what the finance guy did and the salesman seemed to have set it all up. I'm sick to my stomach More

Very Friendly Salesperson, not pushy, very informative and accommodating. I would recommend this dearlership and salesperson to anyone looking for a Ford vehicle. Brian Graham ROCKS!! and accommodating. I would recommend this dearlership and salesperson to anyone looking for a Ford vehicle. Brian Graham ROCKS!! More

Brian was courteous, informative and easy going. He searched for the car I was looking for with all the options I wanted and when he found they didn't have it on the lot he worked hard to find one I wa searched for the car I was looking for with all the options I wanted and when he found they didn't have it on the lot he worked hard to find one I was happy with at my price point. More

I worked with Laurie Moses on the purchase of a 2013 Explorer. Laurie went above and beyond in finding the vehicle I wanted and helping me through the process. Never pressuring or losing her patience in Explorer. Laurie went above and beyond in finding the vehicle I wanted and helping me through the process. Never pressuring or losing her patience in the search. She is very knowledgeable and was able to get answers to my excessively detailed questions. In my search for this vehicle and comparing models, I went through five dealerships. Laurie was the primary reason I chose to make my purchase from Suburban. More

I have been dealing with Kevin Kobak since 1996. He is the epitome of a fantastic salesman. Between me, my family and friends, we have purchased 54 vehicles from Kevin in that time. I have followed him wh the epitome of a fantastic salesman. Between me, my family and friends, we have purchased 54 vehicles from Kevin in that time. I have followed him when he moved from one dealership to another, and will continue to do so. More

Walked Into The Dealership & Was Greeted By Mark Ninomiya. He Was Very Friendly, & Even Though I Was Test Driving (Soon To Buy A Vehicle), I Didn't Feel Pressured. He Didn't Tell Me What I Should Ge Ninomiya. He Was Very Friendly, & Even Though I Was Test Driving (Soon To Buy A Vehicle), I Didn't Feel Pressured. He Didn't Tell Me What I Should Get, Instead He Agreed With Me On What I Want. I Am Very Proud To Have Found This Dealership Where EVERYONE Treats You Like Family.!! More