Suburban Ford of Waterford

Our experience at Suburban Ford was terrific. The sales person (Dana Waxler) was very helpful and efficient. He answered our questions and concerns, and found the car we were looking for. We have had the c person (Dana Waxler) was very helpful and efficient. He answered our questions and concerns, and found the car we were looking for. We have had the car 3 days and I love it. Thank you Dana! More

Why I would recommend Teri Kiefer to my friends, first and foremost friendly, informative, knowledgeable, customers needs come first, believable. Great dealership where everyone wants to help you, find t and foremost friendly, informative, knowledgeable, customers needs come first, believable. Great dealership where everyone wants to help you, find the right car for you, very clean and comfortable show room, service shop as good as any I've seen and I'm 68 yrs old, and have been serviced by high end Car dealers. More

We had another wonderful experience purchasing a car from Suburban Ford of Waterford. We were actually not going to purchase another Ford because we had a bad experience with our Escape. But we received a Suburban Ford of Waterford. We were actually not going to purchase another Ford because we had a bad experience with our Escape. But we received a call from Naomi and she asked us to give Ford another try. Since she was so great to work with in the past, we decided to drive 30 miles to come see her. We ended up leaving with a brand new Edge and couldn't be happier. We also had the opportunity to work with Ramon and he was amazing as well. He was very patient and spent a lot of time with us. We had such a great experience with all of the staff members. Overall, we had a wonderful experience and will definitely be back to visit Naomi and Ramon. More

Best car buying expierence I have had!! Duane was fantastic! Everything I asked for in a car he found, had the best price and there was absolutely no need to go back an forth on price! fantastic! Everything I asked for in a car he found, had the best price and there was absolutely no need to go back an forth on price! More

As always Kevin Kobak was great in explaining everything and anticipating even my questions . Really great to work with. I plan to continue to work with him in the future and anticipating even my questions . Really great to work with. I plan to continue to work with him in the future More

I've been buying cars for a very long time and this was the easiest and the quickest I have ever experienced. I would highly recommend these folks at Suburban Ford. Not pushy or typical of the car sa was the easiest and the quickest I have ever experienced. I would highly recommend these folks at Suburban Ford. Not pushy or typical of the car salesman stereotype that I have experienced in past car buying. Great group of people to work with! More

Suburban Ford had a large selection of vehicle to test drive so I could drive the car I wanted to buy. Laurie Moses was friendly and very professional. She made buying a car fun and easy. She did every drive so I could drive the car I wanted to buy. Laurie Moses was friendly and very professional. She made buying a car fun and easy. She did everything she could to make it a good experience. Her assistant LeAnne was very helpful when Laurie was busy so I didn't have to wait around since I went in without an appointment a couple time. Good experience overall! More

I've dealt through Sam West now for a number of years. He not only takes care of me but also my family. He knows what I want and goes out of his way to see that I am satisfied. I will continues t years. He not only takes care of me but also my family. He knows what I want and goes out of his way to see that I am satisfied. I will continues to deal through Sam. More

Sam West was the greatest!!!!! I was a tuff customer and Sam helped me every step of the way. His patients and dedication to me was amazing. Sam helped me every step of the way. His patients and dedication to me was amazing. More

We recently shopped with five local Ford dealers for a lease renewal deal under the recently announced Ford "early bird" lease return program. This is our third Ford lease with three different dealers in lease renewal deal under the recently announced Ford "early bird" lease return program. This is our third Ford lease with three different dealers in different parts of the sate and this latest experience with Suburban Ford of Waterford was BY FAR the best and easiest of any to date. Matt Duggan was our sales contact at Suburban. After initially providing a quote through the dealership website, Matt followed up several times with emails and telephone calls and worked with us to get us the best deal possible. When we arrived at the dealership to return our current lease vehicle and pick up the new lease vehicle, Matt was very professional, friendly, and helpful. He made the entire process quick and easy and he took extra time to see to it that all of our questions were answered and that we were completely satisfied with everything. We would highly recommend Matt Duggan and Suburban Ford to anyone. More