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Suburban Ford of Troy
Troy, MI
204 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 204 reviews
May 24, 2023
Excellent Customer Service. Purchasing process was very smooth, Mike from used car sales team was very helpful and clarify any doubt, I highly recommend this Dealer. Purchasing process was very smooth, Mike from used car sales team was very helpful and clarify any doubt, I highly recommend this Dealer. More
by Eddy Grajeda
Employees Worked With
Michael Darr
May 22, 2023
I have dealt with this dealership for a few years now. Everyone is always friendly and happy to help. Very happy with Joe Grillo and Aaron helping me seal my new deal. Everyone is always friendly and happy to help. Very happy with Joe Grillo and Aaron helping me seal my new deal. More
by bigdaddy3211977
Employees Worked With
Joseph Grillo, Aaron
May 20, 2023
Made me feel like family the second I walked into the dealership, they went above and beyond with what I wanted! Brian was an absolute blast and caring salesman! Overall I'm so happy with my purchase! dealership, they went above and beyond with what I wanted! Brian was an absolute blast and caring salesman! Overall I'm so happy with my purchase! More
by britaniesanderson
May 04, 2023
Brian (sales) and Aaron (finance) were both so helpful with helping find the best car for me with the best deals! They made me feel heard and comfortable. I will be referring anyone who is in need of a ne with helping find the best car for me with the best deals! They made me feel heard and comfortable. I will be referring anyone who is in need of a new car to them!! More
by Breannam
Employees Worked With
Brian L and Aaron
April 24, 2023
Wow. This dealership is the place to get your next vehicle! I would say the place to go, but you don't even have to GO IN! Mark Lange, GM was fantastic an This dealership is the place to get your next vehicle! I would say the place to go, but you don't even have to GO IN! Mark Lange, GM was fantastic and put together a great package and lease deal custom tailored to me. He really listens to his customers and does his best to meet their needs. Mike Darr was equally fabulous and brought my new lease right to my home, explained and completed all required paperwork, gave me a vehicle tutorial, and took my lease turn in. Exceptional service all around! I never had to set foot in the dealership. I have already referred several friends to this dealer and specifically Mark and Mike! Wonderful experience. More
by melissamaclean89
April 17, 2023
Very good service and would highly recommend their service department and work preformed in a timely matter service department and work preformed in a timely matter More
by dmichalski1943
April 15, 2023
Michael Darr, Great service, great sales person. We bought a used Audi from the dealership and the sales person I spoke with on the phone was busy with another customer and Michael filled in. Micha We bought a used Audi from the dealership and the sales person I spoke with on the phone was busy with another customer and Michael filled in. Michael was warm and very friendly. He showed us the car and let us test drive it for al long as we wanted. We bought the car and the entire process took less than two hours from start to finish. Great job, we will contact Michael in the future. More
by Cdekett1
Employees Worked With
Michael Darr
