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Suburban Ford of Troy

Troy, MI

4.5
190 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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777 John R Rd

Troy, MI

48083

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Showing 190 reviews

May 04, 2023

Brian (sales) and Aaron (finance) were both so helpful with helping find the best car for me with the best deals! They made me feel heard and comfortable. I will be referring anyone who is in need of a ne More

by Breannam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian L and Aaron
May 08, 2023 -

Suburban Ford of Troy responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Troy. We hope you continue to choose Suburban Ford of Troy for all your vehicle needs! Take care!

April 24, 2023

Wow. This dealership is the place to get your next vehicle! I would say the place to go, but you don't even have to GO IN! Mark Lange, GM was fantastic an More

by melissamaclean89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Darr
May 02, 2023 -

Suburban Ford of Troy responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Troy, we value our customers and we look forward to seeing you on your next visit. Take care!

April 20, 2023

The dealership was very friendly and helpful with helping me decide on a vehicle to lease. More

by robertjrose55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 02, 2023 -

Suburban Ford of Troy responded

We are happy we could make your experience a positive one! At Suburban Ford of Troy, we value our customers and we look forward to seeing you on your next visit. Take care!

April 17, 2023

Very good service and would highly recommend their service department and work preformed in a timely matter More

by dmichalski1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lange
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Brown, Amanda Brown
May 02, 2023 -

Suburban Ford of Troy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

Michael Darr, Great service, great sales person. We bought a used Audi from the dealership and the sales person I spoke with on the phone was busy with another customer and Michael filled in. Micha More

by Cdekett1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Darr
May 02, 2023 -

Suburban Ford of Troy responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 13, 2023

Great service with a great salesmen! Was able to get me all the info I needed as well as get my car ordered asap. More

by Tdog10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grillo
May 02, 2023 -

Suburban Ford of Troy responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 13, 2023

Joe Grillo really helped get my deal done fast and efficiently. Great Salesman and a great team! More

by Edward Garrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Grillo, Amanda Brown, Amanda Brown
May 02, 2023 -

Suburban Ford of Troy responded

Hi Edward, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2023

From start to finish, the process of trading in my Jeep lease to leasing an Explorer was seamless!! I cannot thank Terry Lange, Annabelle Lange, and Mark Lange enough for helping me. I’m proud to drive a F More

by Justina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Lange, Annabelle Lange, Amanda Brown, Amanda Brown
May 02, 2023 -

Suburban Ford of Troy responded

Hello Justina, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Suburban Ford of Troy, we value our customers and we look forward to seeing you on your next visit. Take care!

April 12, 2023

Can't say enough good things about Marco and everyone in the service department at Suburban Ford! My '22 Edge's engine light came on at just 5,900 miles. Brought car to dealership without appointment on Tue More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco (service advisor)
May 02, 2023 -

Suburban Ford of Troy responded

Morris, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 11, 2023

Brian was excellent, very transparent and knowledgeable. Highly recommend this dealership for your car needs. More

by joshk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Suburban Ford of Troy responded

Hi Joshk, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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