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Suburban Ford of Troy

Troy, MI

4.5
190 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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777 John R Rd

Troy, MI

48083

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Showing 190 reviews

September 21, 2023

Outstanding customer service. Samer assisted with my purchase and he was great. I will be going back to Suburban Ford of Troy for my vehicle purchase. More

by jackie029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annabelle Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Kawas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Suburban Ford of Troy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 19, 2023

Wonderful and no hassle transaction! Sam, Terry and Annabelle were awesome young and energetic people to work with. More

by michelmassoud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annabelle Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Kawas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Suburban Ford of Troy responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 24, 2023

We have had the best service experience! What a great team of employees. Many thanks to Mark Lange and Bobby Baize for all of your help. More

by Elena Elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Suburban Ford of Troy responded

Hi Elena, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 21, 2023

Won’t buy from anyone else. He always goes extra miles to help me and give me the best options/deals. More

by djerome6410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Suburban Ford of Troy responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

August 17, 2023

I needed a dependable used car for my son. I reached on to Michael on a different car, but that one didn't work out. He went out of his way to help me find a car in my budget. He kept in co More

by peggy_miklas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Suburban Ford of Troy responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Troy. Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2023

I highly recommend Suburban Ford of Troy dealership! Joe my salesperson went above and beyond and I will definitely be going to them again for all my car needs! Everyone was so friendly and I felt like More

by Barbara B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Grillo
Aug 10, 2023 -

Suburban Ford of Troy responded

Hello Barbara, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing the Suburban Ford of Troy!

July 24, 2023

Great experience dealing with our salesman Herb, Suburban always gives us great customer service. We are very happy with our new Ford Transit. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb
Jul 28, 2023 -

Suburban Ford of Troy responded

Hi Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2023

Best sales team Best service. They let you know the amount of time it would take to complete the service and they beat the time by hours. More

by zeedon1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
elias massari
Jul 28, 2023 -

Suburban Ford of Troy responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2023

The performance, comfort, and features of the vehicle have truly enhanced my driving experience. I am grateful for the opportunity to share my thoughts. More

by JANAN koki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Brown
Jul 29, 2023 -

Suburban Ford of Troy responded

Hi Janan, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2023

I recently went in for an all-over vehicle checkup. The customer service and service department are amazing when it comes to satisfying their customers needs. They want to make sure all your needs are More

by emilyn117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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