Suburban Ford of Troy

Brian helped me work out a deal on a 2023 F150, Very nice guy and super helpful. He kept in contact and made sure I was taken care off. Highly recommend him. guy and super helpful. He kept in contact and made sure I was taken care off. Highly recommend him. More

When I mean I came into the service lane crying and I left the service lane with a smile! I truly love suburban ford of Troy employees Mark, Holly and Bobby are a triple threat. They always always take c left the service lane with a smile! I truly love suburban ford of Troy employees Mark, Holly and Bobby are a triple threat. They always always take care of me it feels like family here! I won’t be going no where else but here! Love you 3 Thankyou so so much from the bottom of my heart! More

Bought my new Ford Bronco from Tony Vleck, he makes the process super easy and pressure free. That same level of service continued on all the way through the buying process, i didn't feel pressured to buy process super easy and pressure free. That same level of service continued on all the way through the buying process, i didn't feel pressured to buy anything in the finace office and was extremely happy. More

leased/bought many cars from this dealer. They are always helpful and honest throughout the process.. I recommend all my family and friends to this dealer. They are always helpful and honest throughout the process.. I recommend all my family and friends to this dealer. More

Awesome GM, always listens to what customers need and want and will make adjustments as needed. Highly recommend this dealership over any others in the area. Thank you for taking care of me and my family want and will make adjustments as needed. Highly recommend this dealership over any others in the area. Thank you for taking care of me and my family. More

Worse post sales services ever. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. Also they force you to buy their Powertrain Extent guarantee by LYING and saying the bank is the one who force to purchase the extended powertrain guarantee. I got a call from the bank today and they said their isn't such thing. I took the car to a dealership here on Columbus Ohio and repair the car cost almost the same price tha they were selling it for. Last they took 2 weeks to send the owners tittle to my home address. WORSE DEALERSHIP EVER!!! THEY LIE TO MAKE YOU BUY THEIR POWERTRAIN AND ALSO LIE ABOUT THE SHAPE OF THE CAR. ON TOP OF THAT THEY DO NOT ANSWER THEIR PHONES More

We have used Nadine for years and always go to her when we need to purchase a vehicle. She is extremely nice and works with you so that your experience is hassle free! we need to purchase a vehicle. She is extremely nice and works with you so that your experience is hassle free! More

Will has always been kind, courteous and friendly. I was sad to know he left Dean sellers, which is closer to my house, for Elder. I was sad to know he left Dean sellers, which is closer to my house, for Elder. More

Mark Lange, General Manager, and his team provided exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would high exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would highly recommend Suburban Ford of Troy & will continue to utilize their service department for future repairs on my beloved (but sadly discontinued) Ford Fusion. More

Brian lagodna was perfect in helping me purchase a used car for my daughter. Highly recommend. car for my daughter. Highly recommend. More