Back

Suburban Ford of Troy

Troy, MI

4.6
215 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Contact Dealership

777 John R Rd

Troy, MI

48083

Directions

By Type

Showing 215 reviews

January 08, 2025

Alante, was extremely helpful and ensured my vehicle was taken care of promptly and professionally. He was pleasant and welcoming. Excellent customer service. I will be back. More

by Joi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Suburban Ford of Troy responded

Hi Joi, we're delighted to hear that Alante provided excellent customer service during your visit at Suburban Ford of Troy. Thank you for the kind words and we look forward to welcoming you back!

January 01, 2025

Alante and the rest of the staff is professional and very helpful. I appreciate the service More

by p00lynn53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Sinta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I appreciate the employees that service you when you pull in
Jan 02, 2025 -

Suburban Ford of Troy responded

Thank you for your kind words about our team at Suburban Ford of Troy! We're here if there's anything you need in the future. Safe travels!

December 31, 2024

I was provided with excellent service! This is the best dealership in town! I would highly recommend it. More

by logan.campbell100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Suburban Ford of Troy responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Troy provided excellent service and earned your recommendation. We look forward to serving you again in the future!

December 24, 2024

Went in for my routine oil change. I was in and out in about an hour. Great job! More

by lelizm80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Suburban Ford of Troy responded

We're glad our team worked quickly to get you in and out during your oil change! Thank you for choosing Suburban Ford of Troy, see you next time!

December 20, 2024

The dealership has done some good work for me this time and normally in the past. I did have a couple times the work took longer than it should have. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Allport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Suburban Ford of Troy responded

Kurt, thank you for sharing your feedback. We're glad to hear that Suburban Ford of Troy has generally met your expectations and appreciate your patience during those longer visits. We'll work on improving our efficiency moving forward!

December 20, 2024

He had my car picked up and it was serviced and then he had it delivered back home. We did everything over the phone even paying for the service was easy. Will be back because of the great customer service More

by amcclive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Suburban Ford of Troy responded

We're delighted to hear that the team at Suburban Ford of Troy made your service experience convenient and seamless. Thank you for sharing this positive feedback, and we look forward to welcoming you back in the future!

December 20, 2024

Moe is the best! He was such a pleasure to work with, and made my car buying experience smoother than I anticipated. I highly recommend him to anyone looking for a ve More

by Rankinpartyoftwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Vleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Doueik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Suburban Ford of Troy responded

We're delighted to hear that Moe made your car buying experience at Suburban Ford of Troy so smooth and enjoyable! It's fantastic to know you're loving your Bronco, and we appreciate the recommendations. We'll be here whenever you need us for future purchases!

December 18, 2024

I have leased three vehicles from Martin Yono and every single time he's made the process extremely simple, pain-free and smooth. I can't say enough about how pleasant he made the customer experience. High More

by mikeszudarek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Yono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Suburban Ford of Troy responded

Thank you for your continued trust in Martin and the team at Suburban Ford of Troy! We're delighted to hear that each leasing experience has been smooth and pleasant. Your recommendation means a lot to us!

December 16, 2024

Alante was very courteous when I met him. He was clear in his interaction and took care of my request and he made sure to drop my car at my office location after the service. My overall exper More

by Anil4371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Suburban Ford of Troy responded

We're delighted to hear that Alante provided such excellent service at Suburban Ford of Troy! It's great to know your experience was smooth and convenient. We look forward to assisting with all your future vehicle needs!

December 13, 2024

Customer service was great. Service was complete in a timely manner. Nice, clean facility with all the amenities. Highly recommend. More

by schoi500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Suburban Ford of Troy responded

Thank you for recommending Suburban Ford of Troy! We're delighted to hear that our customer service and facilities met your expectations. We appreciate your feedback and look forward to serving you again in the future!

2
...