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Suburban Ford of Troy

Troy, MI

4.6
237 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Contact Dealership

777 John R Rd

Troy, MI

48083

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Showing 237 reviews

March 16, 2025

Joe G took great care of me and my husband! From a used SUV to a new F-150 lease, he found us exactly what we needed! More

by Savannah Winarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Suburban Ford of Troy responded

Hi Savannah, we're delighted to hear that Joe G provided excellent service at Suburban Ford of Troy and helped you find the perfect vehicles. Thank you for choosing us!

March 14, 2025

Alante did a great job keeping me posted on the progress of my truck at the dealer. More

by D.Forsyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Feld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Suburban Ford of Troy responded

We appreciate the kind words about Alante and will be sure to share this with him. See you next time at Suburban Ford of Troy!

March 11, 2025

The transaction was smooth and easy. We had a small issue with the truck after driving it off the lot, and while the dealership wasn’t obligated to cover the cost, they stepped up and to More

by Cardinal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Hoelzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Suburban Ford of Troy responded

Thank you for sharing your experience with Suburban Ford of Troy! We're delighted to hear that our team went above and beyond to resolve the issue with your truck. Your A+ rating means a lot to us, and we're here if you need anything else in the future!

March 11, 2025

Joe grillo did a great job. He made the car buying process easy and I couldn’t be happier. Definitely coming back for my next vehicle purchase. More

by moe9902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Suburban Ford of Troy responded

We're delighted to hear that Joe made your car buying experience smooth and enjoyable at Suburban Ford of Troy! Thank you for choosing us, and we look forward to assisting with your next vehicle purchase.

March 09, 2025

The best experience! Brian went above and beyond to find exactly what we were looking for. Everyone was helpful, welcoming and friendly. Will be purchasing another vehicl More

by SherryA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Kawas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Suburban Ford of Troy responded

We're delighted to hear that Brian and the team at Suburban Ford of Troy provided such a great experience! We look forward to assisting you with your next vehicle purchase soon.

March 03, 2025

Alante is the best! Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Than More

by michaelandmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Suburban Ford of Troy responded

It's fantastic to hear that Alante has been providing you with such reliable service at Suburban Ford of Troy. We appreciate your loyalty and look forward to continuing to meet your expectations!

February 19, 2025

Easy process! I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Suburban Ford of Troy responded

Hi Tammy, we're delighted to hear that Sonny and the team at Suburban Ford of Troy made your service visit smooth and pleasant. Thank you for sharing your experience with us!

February 18, 2025

My Experience was great Alante kept me updated every step of the way on when my car was going to be done being serviced. More

by KBlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Suburban Ford of Troy responded

We're delighted to hear that Alante kept you informed throughout your service experience at Suburban Ford of Troy. Thanks for sharing your positive feedback!

February 12, 2025

My experience here at Suburban Troy is always great. Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! More

by ashlee.pinkins
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Suburban Ford of Troy responded

Hi Ashlee, we're delighted to hear that Alante consistently provides you with excellent service at Suburban Ford of Troy. Thank you for sharing your experience!

February 07, 2025

Miss the shuttle although I know it has been replaced by the pick up and delivery service. More

by johndoerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Suburban Ford of Troy responded

Thank you for your review. We understand your disappointment with the shuttle being gone, but hope you will take advantage of the pick-up and delivery service now! If there's anything further we can assist you with, please don't hesitate to reach out. Thank you!

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