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Suburban Ford of Troy
Troy, MI
204 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 204 reviews
October 23, 2021
The salesman I Had was a bit rough for my taste, but that can be blamed on personal opinion. There wasn’t a lot of negotiation, and after negotiation was done, it was just a matter of waiting for the FNI off can be blamed on personal opinion. There wasn’t a lot of negotiation, and after negotiation was done, it was just a matter of waiting for the FNI office to open up. Overall I would say it was a pretty good experience More
by Legend124
Employees Worked With
Rockie
July 30, 2021
I dealt with the dealership in Romeo. I spent two and 1/2 hours there and finally left after we could not get anything completed. I never did get a follow-up phone call or anything from the salesperson. They hours there and finally left after we could not get anything completed. I never did get a follow-up phone call or anything from the salesperson. They were friendly enough and helpful. There trade-in offer for my 2018 truck was a slap in the face. I cannot say I would do business with them again given the opportunity. More
by h_diamond60
Employees Worked With
Mike Stewart, Joe Gallant
July 12, 2021
Very good dealer with good inventory. The sales people, finance people every one are good. Bought Ford escape, got very good deal, finished transaction in 10mins. finance people every one are good. Bought Ford escape, got very good deal, finished transaction in 10mins. More
by siddu
Employees Worked With
Mike Stewart, Joe Gallant
June 29, 2021
Thank you Elder Ford for making my car buying experience a pleasure. I truly appreciate how they walked me through the details. And if I had any questions, they were answered. I highly recommend Elder Ford. a pleasure. I truly appreciate how they walked me through the details. And if I had any questions, they were answered. I highly recommend Elder Ford. They had the car ready and waiting. More
by Halina.Watts
Employees Worked With
Rocky Yousif, Gary Morrison
May 08, 2021
The dealership was great! I felt like a got a fair trade on my old car, and good price on the new one. Just wish they had talked me through more options. I'm kicking myself for not going up 2 trim levels. on my old car, and good price on the new one. Just wish they had talked me through more options. I'm kicking myself for not going up 2 trim levels. More
by Jezika1979
Employees Worked With
Sam Kawas
August 16, 2020
Amazing Experience Mike was amazing, knowledgeable, and very helpful. Not only was Mike very helpful and knowledgeable he was very professional. He answered every questi Mike was amazing, knowledgeable, and very helpful. Not only was Mike very helpful and knowledgeable he was very professional. He answered every question and returned every call, right away. Best experience I have had when purchasing a vehicle. I would recommend Mike to everyone I know. Thank you Mike for the amazing customer service. And THANK YOU FORD for having such an amazing man on your team. More
by Larry Marhofer
Employees Worked With
mike kryska
