Suburban Ford of Troy

Suburban Ford of Troy has an amazing and friendly atmosphere. Was my first time buying a vehicle from a dealer and Brian was awesome and helpful and non pushy. After purchasing there was a small issu atmosphere. Was my first time buying a vehicle from a dealer and Brian was awesome and helpful and non pushy. After purchasing there was a small issue of a missing key for my vehicle that they made right. Definitely coming back for our next vehicle purchase. More

Responsive, attentive, organized, friendly, helpful, some of the best prices and customer service around! We are very happy with our experience with Brian. of the best prices and customer service around! We are very happy with our experience with Brian. More

The people who work here are phenomenal! Not only do they work very quick to help you find a car, but they make you feel supported during the whole process. Annabelle, Terry, Brian, and Mar Not only do they work very quick to help you find a car, but they make you feel supported during the whole process. Annabelle, Terry, Brian, and Mark are the best! I highly recommend using this dealership if you’re in the market for a new car - you will be well taken care of and won’t be disappointed in the customer service you receive. Truly above and beyond. More

Before even coming into the dealership, Terry and Joe listened to my requirements and budget. After finding a few suitable options, we came in to decide. Joe was friendly, helpful and thorough and Terr listened to my requirements and budget. After finding a few suitable options, we came in to decide. Joe was friendly, helpful and thorough and Terry was awesome to work with. Next day we finished up the paperwork, were shown around, helped go over all the features and sync’s our phone to our new Ford Edge Hybrid.. No hard sell, just easy to work with staff. Thanks to Annabelle and Mark Lange as well. Highly recommend Suburban Ford of Troy! More

Joe Grillo was an absolute awesome salesman’s to deal with. He went above and beyond. He stayed after hours to finish the deal and even came out to help me move all my stuff over from my old vehicle to m with. He went above and beyond. He stayed after hours to finish the deal and even came out to help me move all my stuff over from my old vehicle to my new one. Mark the finance manager was awesome as well. Super friendly and answered all and any questions I asked. More

Helped me to get reasonable price and feel Comportable. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. More

We had a great experience. The dealership and it’s staff were pleasant and worked with us on accommodating our needs. The dealership and it’s staff were pleasant and worked with us on accommodating our needs. More

The floor people were the best I have encountered, the sales staff was of great help and my salesperson Brian, was excellent... I will be back in the future sales staff was of great help and my salesperson Brian, was excellent... I will be back in the future More

Just leased a new Explorer from Dan Jenuwine at suburban the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was easy to work with. They even delivered the car to my house to make the process as seamless as possible. More

I worked with Mr. Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar for my trade in. Overall, this experience was exactly what I expected from a Suburban Dealer. My Wife and I live 4 hours in Northern Michigan and I without a shadow of doubt have no regrets and will definitely refer anyone looking for a new/ore-owned vehicle to Danny. Thank you again for such a great and EASY experience. More