
Suburban Ford of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 237 reviews
I purchased a 2019 Kia Sportage from Suburban Ford of Troy. The car was clean, in good working condition with only a few minor flaws and at a very good price. Overall I am very satisfied with the car a Troy. The car was clean, in good working condition with only a few minor flaws and at a very good price. Overall I am very satisfied with the car and services provided. More
Great and helpful staff to deal with. Slow process to finance but everything went well! Slow process to finance but everything went well! More
I recently purchased a 2023 Ford Maverick from Suburban Ford of Troy, and I must say that my experience was absolutely fantastic. From the moment I stepped foot into the dealership until the moment I drove Ford of Troy, and I must say that my experience was absolutely fantastic. From the moment I stepped foot into the dealership until the moment I drove away in my new vehicle, the entire process was smooth, efficient, and enjoyable. I would like to express my gratitude to the exceptional individuals who made it all possible, Mark Lange, Tony Vleck and Mike Talampas. From the get-go, Tony and Mike went above and beyond to provide me with outstanding customer service. They were both extremely knowledgeable about the Ford Maverick and were able to answer all of my questions with ease. They took the time to understand my needs and preferences, ensuring that I found the perfect vehicle for me. Tony and Mike worked tirelessly to make the deal happen and provided me with an exceptional offer that exceeded my expectations. Their professionalism, honesty, and transparency were truly commendable. I never felt pressured or rushed during the negotiation process, which made me feel comfortable and confident in my decision. The dealership itself was clean, organized, and well-maintained. The staff members were friendly and welcoming, creating a positive atmosphere throughout. The entire buying process was streamlined, and the paperwork was handled efficiently. Overall, I can confidently say that Suburban Ford of Troy exceeded my expectations in every way. Tony Vleck and Mike Talampas were instrumental in making my car-buying experience a memorable one. Their professionalism, expertise, and dedication to customer satisfaction were truly remarkable. If you're in the market for a new Ford vehicle, I highly recommend visiting Suburban Ford of Troy and seeking out Tony and Mike. They will go the extra mile to ensure you drive away in the car of your dreams. More
Excellent Customer Service. Purchasing process was very smooth, Mike from used car sales team was very helpful and clarify any doubt, I highly recommend this Dealer. Purchasing process was very smooth, Mike from used car sales team was very helpful and clarify any doubt, I highly recommend this Dealer. More
I have dealt with this dealership for a few years now. Everyone is always friendly and happy to help. Very happy with Joe Grillo and Aaron helping me seal my new deal. Everyone is always friendly and happy to help. Very happy with Joe Grillo and Aaron helping me seal my new deal. More
Made me feel like family the second I walked into the dealership, they went above and beyond with what I wanted! Brian was an absolute blast and caring salesman! Overall I'm so happy with my purchase! dealership, they went above and beyond with what I wanted! Brian was an absolute blast and caring salesman! Overall I'm so happy with my purchase! More
Brian (sales) and Aaron (finance) were both so helpful with helping find the best car for me with the best deals! They made me feel heard and comfortable. I will be referring anyone who is in need of a ne with helping find the best car for me with the best deals! They made me feel heard and comfortable. I will be referring anyone who is in need of a new car to them!! More
Wow. This dealership is the place to get your next vehicle! I would say the place to go, but you don't even have to GO IN! Mark Lange, GM was fantastic an This dealership is the place to get your next vehicle! I would say the place to go, but you don't even have to GO IN! Mark Lange, GM was fantastic and put together a great package and lease deal custom tailored to me. He really listens to his customers and does his best to meet their needs. Mike Darr was equally fabulous and brought my new lease right to my home, explained and completed all required paperwork, gave me a vehicle tutorial, and took my lease turn in. Exceptional service all around! I never had to set foot in the dealership. I have already referred several friends to this dealer and specifically Mark and Mike! Wonderful experience. More