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Suburban Ford of Troy

Troy, MI

4.6
205 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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777 John R Rd

Troy, MI

48083

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Showing 205 reviews

February 28, 2023

This dealership does not properly inspect their cars before selling them. I bought a car online, and had it shipped. The car was delivered needed over $6000 worth of repairs. The vehicle was unsafe to More

by Ralphcon
Recommend Dealer
No
Employees Worked With
Amanda Brown
February 28, 2023

My experience with Suburban Ford of Troy was hands down the best car buying process I’ve ever had! Anthony Todek was super professional and responsive. Without him, this deal would never have come to frui More

by Annebrogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Todek
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2023

Mike my salesperson and the other guy the general manager I forgot his name made me feel so comfortable with my purchase and the whole experience was very pleasant I recommend this dealership to anybody else More

by thomasburcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Brown, Amanda Brown
Apr 08, 2023 -

Suburban Ford of Troy responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 08, 2023 -

thomasburcar responded

thomasburcar@gmail.com

February 17, 2023

Nice Selection of New and Used Vehicles. Good offer if looking to trade vehicle towards purchase More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi Val, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2023

When purchasing my new Bronco, I had the pleasure of dealing with Mark Lange and Joe Grillo. The service was excellent and I felt like part of the family. The transaction was smooth, as promised, and More

by rtoma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lange and Joe Grillo
Apr 07, 2023 -

Suburban Ford of Troy responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2023

This dealership is one of the best! If you are looking for a place that will really work with you because they want you to be happy and confident in your choice of vehicle this is the p More

by jaymiefountain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark lange
Apr 07, 2023 -

Suburban Ford of Troy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

Professional and knowledgeable. We appreciated the expertise of Mike Darr and Gus. It was a pleasure working with them. More

by Micamper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Brown
January 26, 2023

The dealership was great to deal with. They found me exactly the vehicle I was looking for even though supply is tight. All of my questions were answered no matter how silly. Great dealers More

by C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Burke, Terry Lange, Anthony Todek, Mike Talampas
January 23, 2023

My experience with this dealership was one of the best that I could have asked for. I contacted via a CarFax listing requesting a quote, and the very friendly front-desk staff reached out to me within 10 More

by austin43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Todek, Gary Morrison
Jan 25, 2023 -

Suburban Ford of Troy responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Troy, we value our customers and we look forward to seeing you on your next visit. Take care!

January 18, 2023

This dealer ship is very professional and personnel , they are great people that help out with everything Sam Kawas and Mark Lange were unbelievable to work with , truck was awesome More

by Dhhouda5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam kawas
Jan 20, 2023 -

Suburban Ford of Troy responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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