Suburban Ford of Troy

The people who work here are phenomenal! Not only do they work very quick to help you find a car, but they make you feel supported during the whole process. Annabelle, Terry, Brian, and Mar Not only do they work very quick to help you find a car, but they make you feel supported during the whole process. Annabelle, Terry, Brian, and Mark are the best! I highly recommend using this dealership if you’re in the market for a new car - you will be well taken care of and won’t be disappointed in the customer service you receive. Truly above and beyond. More

Before even coming into the dealership, Terry and Joe listened to my requirements and budget. After finding a few suitable options, we came in to decide. Joe was friendly, helpful and thorough and Terr listened to my requirements and budget. After finding a few suitable options, we came in to decide. Joe was friendly, helpful and thorough and Terry was awesome to work with. Next day we finished up the paperwork, were shown around, helped go over all the features and sync’s our phone to our new Ford Edge Hybrid.. No hard sell, just easy to work with staff. Thanks to Annabelle and Mark Lange as well. Highly recommend Suburban Ford of Troy! More

Joe Grillo was an absolute awesome salesman’s to deal with. He went above and beyond. He stayed after hours to finish the deal and even came out to help me move all my stuff over from my old vehicle to m with. He went above and beyond. He stayed after hours to finish the deal and even came out to help me move all my stuff over from my old vehicle to my new one. Mark the finance manager was awesome as well. Super friendly and answered all and any questions I asked. More

We had a great experience. The dealership and it’s staff were pleasant and worked with us on accommodating our needs. The dealership and it’s staff were pleasant and worked with us on accommodating our needs. More

The floor people were the best I have encountered, the sales staff was of great help and my salesperson Brian, was excellent... I will be back in the future sales staff was of great help and my salesperson Brian, was excellent... I will be back in the future More

Helped me to get reasonable price and feel Comportable. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. More

I had the pleasure of purchasing my new Mustang at Suburban Ford of Troy. This was an amazing experience from the very beginning. I had been in an accident and had returned the loaner that I was u Suburban Ford of Troy. This was an amazing experience from the very beginning. I had been in an accident and had returned the loaner that I was using. Mark Lane had told me not to worry and explained that he could work with me remotely or he could send someone to pick me up. He went above and beyond throughout the entire process to be sure that I was comfortable. Mark sent Sebastian to pick me up from my home to take me to the dealership. We had a very interesting conversation and I could tell that he was engaged due to the fact that he took me home in an electric Mustang to see if I liked it. My sales person was Samer Kawas. He was extremely knowledgable in every facet of the transaction. Sam even went as far as scheduling an appointment for me to renew my drivers license with the Secretary of State. Annabelle did a fabulous job closing the transaction. If I had to pick one aspect that I liked best, it would be that I was treated like family by the entire team. More

Just leased a new Explorer from Dan Jenuwine at suburban the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was easy to work with. They even delivered the car to my house to make the process as seamless as possible. More

I worked with Mr. Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar for my trade in. Overall, this experience was exactly what I expected from a Suburban Dealer. My Wife and I live 4 hours in Northern Michigan and I without a shadow of doubt have no regrets and will definitely refer anyone looking for a new/ore-owned vehicle to Danny. Thank you again for such a great and EASY experience. More

Had best buying experiance you could ask for! Salesman Danny Jenuwine was knowledgeable and not the least bit pushy! I would recommend doing business with him if you are looking for a car! BTW Salesman Danny Jenuwine was knowledgeable and not the least bit pushy! I would recommend doing business with him if you are looking for a car! BTW, I didn’t buy a Ford from him, but got a Great Deal on a GMC Yukon from his used car massive inventory. I could not be happier? More