Suburban Ford of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 190 reviews
Helped me to get reasonable price and feel Comportable. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. More
I had the pleasure of purchasing my new Mustang at Suburban Ford of Troy. This was an amazing experience from the very beginning. I had been in an accident and had returned the loaner that I was u Suburban Ford of Troy. This was an amazing experience from the very beginning. I had been in an accident and had returned the loaner that I was using. Mark Lane had told me not to worry and explained that he could work with me remotely or he could send someone to pick me up. He went above and beyond throughout the entire process to be sure that I was comfortable. Mark sent Sebastian to pick me up from my home to take me to the dealership. We had a very interesting conversation and I could tell that he was engaged due to the fact that he took me home in an electric Mustang to see if I liked it. My sales person was Samer Kawas. He was extremely knowledgable in every facet of the transaction. Sam even went as far as scheduling an appointment for me to renew my drivers license with the Secretary of State. Annabelle did a fabulous job closing the transaction. If I had to pick one aspect that I liked best, it would be that I was treated like family by the entire team. More
Just leased a new Explorer from Dan Jenuwine at suburban the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was easy to work with. They even delivered the car to my house to make the process as seamless as possible. More
I worked with Mr. Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar for my trade in. Overall, this experience was exactly what I expected from a Suburban Dealer. My Wife and I live 4 hours in Northern Michigan and I without a shadow of doubt have no regrets and will definitely refer anyone looking for a new/ore-owned vehicle to Danny. Thank you again for such a great and EASY experience. More
Had best buying experiance you could ask for! Salesman Danny Jenuwine was knowledgeable and not the least bit pushy! I would recommend doing business with him if you are looking for a car! BTW Salesman Danny Jenuwine was knowledgeable and not the least bit pushy! I would recommend doing business with him if you are looking for a car! BTW, I didn’t buy a Ford from him, but got a Great Deal on a GMC Yukon from his used car massive inventory. I could not be happier? More
This dealership does not properly inspect their cars before selling them. I bought a car online, and had it shipped. The car was delivered needed over $6000 worth of repairs. The vehicle was unsafe to before selling them. I bought a car online, and had it shipped. The car was delivered needed over $6000 worth of repairs. The vehicle was unsafe to drive. More
My experience with Suburban Ford of Troy was hands down the best car buying process I’ve ever had! Anthony Todek was super professional and responsive. Without him, this deal would never have come to frui the best car buying process I’ve ever had! Anthony Todek was super professional and responsive. Without him, this deal would never have come to fruition. Annabelle Lange in finance was a joy and made the buying process simple and straightforward. GM, Mark Lange approved my deal and has made me the happiest, first time Ford customer. They will be my first call next time I’m in the market for a vehicle. More
Mike my salesperson and the other guy the general manager I forgot his name made me feel so comfortable with my purchase and the whole experience was very pleasant I recommend this dealership to anybody else I forgot his name made me feel so comfortable with my purchase and the whole experience was very pleasant I recommend this dealership to anybody else looking to buy a car More
When purchasing my new Bronco, I had the pleasure of dealing with Mark Lange and Joe Grillo. The service was excellent and I felt like part of the family. The transaction was smooth, as promised, and dealing with Mark Lange and Joe Grillo. The service was excellent and I felt like part of the family. The transaction was smooth, as promised, and no surprises. I would highly recommend the dealership to anyone. More