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Suburban Ford of Troy

Troy, MI

4.5
190 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Contact Dealership

777 John R Rd

Troy, MI

48083

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Showing 190 reviews

March 04, 2023

Helped me to get reasonable price and feel Comportable. Problem is he is always busy. Hard to talk a moment. Email is better way to get answer than calling. More

by jousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Brown, Amanda Brown
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi Jousa, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

I had the pleasure of purchasing my new Mustang at Suburban Ford of Troy. This was an amazing experience from the very beginning. I had been in an accident and had returned the loaner that I was u More

by fancyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

Just leased a new Explorer from Dan Jenuwine at suburban the service was excellent. The car assessment process was helpful with Dan’s help, and once the decision was made on the vehicle the finance team was More

by Art M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jenuwine
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

I worked with Mr. Danny Jenuwine and I have to say that he found exactly what I needed for my Wife. I had another vehicle to trade in and he made sure I got top dollar More

by Matthew G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Jenuwine
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi Matthew, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Had best buying experiance you could ask for! Salesman Danny Jenuwine was knowledgeable and not the least bit pushy! I would recommend doing business with him if you are looking for a car! BTW More

by Liaisonllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Jenuwine, Amanda Brown
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

This dealership does not properly inspect their cars before selling them. I bought a car online, and had it shipped. The car was delivered needed over $6000 worth of repairs. The vehicle was unsafe to More

by Ralphcon
Recommend Dealer
No
Employees Worked With
Amanda Brown
February 28, 2023

My experience with Suburban Ford of Troy was hands down the best car buying process I’ve ever had! Anthony Todek was super professional and responsive. Without him, this deal would never have come to frui More

by Annebrogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Todek
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2023

Mike my salesperson and the other guy the general manager I forgot his name made me feel so comfortable with my purchase and the whole experience was very pleasant I recommend this dealership to anybody else More

by thomasburcar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Brown, Amanda Brown
Apr 08, 2023 -

Suburban Ford of Troy responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 08, 2023 -

thomasburcar responded

thomasburcar@gmail.com

February 17, 2023

Nice Selection of New and Used Vehicles. Good offer if looking to trade vehicle towards purchase More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique
Apr 08, 2023 -

Suburban Ford of Troy responded

Hi Val, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2023

When purchasing my new Bronco, I had the pleasure of dealing with Mark Lange and Joe Grillo. The service was excellent and I felt like part of the family. The transaction was smooth, as promised, and More

by rtoma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lange and Joe Grillo
Apr 07, 2023 -

Suburban Ford of Troy responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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