Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Troy
Troy, MI
202 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 202 reviews
December 24, 2024
Went in for my routine oil change. I was in and out in about an hour. Great job! I was in and out in about an hour. Great job! More
by lelizm80
Employees Worked With
December 20, 2024
The dealership has done some good work for me this time and normally in the past. I did have a couple times the work took longer than it should have. and normally in the past. I did have a couple times the work took longer than it should have. More
by kurt
December 20, 2024
Moe is the best! He was such a pleasure to work with, and made my car buying experience smoother than I anticipated. I highly recommend him to anyone looking for a ve He was such a pleasure to work with, and made my car buying experience smoother than I anticipated. I highly recommend him to anyone looking for a vehicle. I love my Bronco, and will definitely go back to see him whenever I need to make another purchase. I will be recommending him to my friends and family as well! More
by Rankinpartyoftwo
December 20, 2024
He had my car picked up and it was serviced and then he had it delivered back home. We did everything over the phone even paying for the service was easy. Will be back because of the great customer service had it delivered back home. We did everything over the phone even paying for the service was easy. Will be back because of the great customer service. More
by amcclive
Employees Worked With
December 18, 2024
I have leased three vehicles from Martin Yono and every single time he's made the process extremely simple, pain-free and smooth. I can't say enough about how pleasant he made the customer experience. High single time he's made the process extremely simple, pain-free and smooth. I can't say enough about how pleasant he made the customer experience. Highly recommend this dealership and specifically Martin. He genuinely cares about his customers. More
by mikeszudarek
Employees Worked With
December 16, 2024
Alante was very courteous when I met him. He was clear in his interaction and took care of my request and he made sure to drop my car at my office location after the service. My overall exper He was clear in his interaction and took care of my request and he made sure to drop my car at my office location after the service. My overall experience was very good. I will continue to use Suburban ford service for all my vehicle needs. More
by Anil4371
Employees Worked With
December 13, 2024
Customer service was great. Service was complete in a timely manner. Nice, clean facility with all the amenities. Highly recommend. Service was complete in a timely manner. Nice, clean facility with all the amenities. Highly recommend. More
by schoi500
Employees Worked With
December 11, 2024
Joe was awesome. So helpful and always gave me consistent updates on the status of my Expedition! Every time I come in for service or oil changes I ask for Joe So helpful and always gave me consistent updates on the status of my Expedition! Every time I come in for service or oil changes I ask for Joe More
by Frank Z
December 10, 2024
Alante met my expectations of a a great service rep. Greeted me warmly and advised on current and future maintenance items. Greeted me warmly and advised on current and future maintenance items. More
by davidazak1163
Employees Worked With
December 07, 2024
Owning a custom 6dr F250 can make it difficult to find parts. Thankful i met Kurt at Elder Ford he takes the necessary time to help me find the parts I need. Always enjoyable to deal with he will always b parts. Thankful i met Kurt at Elder Ford he takes the necessary time to help me find the parts I need. Always enjoyable to deal with he will always be my first call Thank you Kurt Hite! More
by Jeremy Madill
Employees Worked With
