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Suburban Ford of Troy
Troy, MI
222 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 222 reviews
March 03, 2025
Alante is the best! Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Than Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Thank you for great service More
by michaelandmarie
Employees Worked With
February 19, 2025
Easy process! I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other service people! Thank you! More
by Tammy
Employees Worked With
February 18, 2025
My Experience was great Alante kept me updated every step of the way on when my car was going to be done being serviced. of the way on when my car was going to be done being serviced. More
by KBlack
Employees Worked With
February 12, 2025
My experience here at Suburban Troy is always great. Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! More
by ashlee.pinkins
Employees Worked With
February 07, 2025
Miss the shuttle although I know it has been replaced by the pick up and delivery service. the pick up and delivery service. More
by johndoerer
Employees Worked With
February 06, 2025
Considerate and informative. Very efficient, able to confirm my car wasn't recalled. Interested in my safety Very efficient, able to confirm my car wasn't recalled. Interested in my safety More
by lgwinn48
Employees Worked With
February 04, 2025
If you need help in the service center, SEE HOLLY! !! She’s AMAZING!! She goes over and above for customers & she really does treat you like your family!!! From day 1 that I met her, she’s been frien !! She’s AMAZING!! She goes over and above for customers & she really does treat you like your family!!! From day 1 that I met her, she’s been friendly, helpful & approachable! She has really caused me to believe in GOOD CUSTOMER SERVICE AGAIN!! I wish I could give her more than 5 stars. I KNOW I wrecked her nerves last week but she was super super patient!! Go see her today! More
by fefe0480
Employees Worked With
January 31, 2025
Alante was polite, informative, and attentive during my visit on 1/29/25. My car was done within a respectable time frame. visit on 1/29/25. My car was done within a respectable time frame. More
by Leedykathleen
January 30, 2025
Joseph allport is a great employee, he’s very knowledgeable of the craft and always looking out for the people! knowledgeable of the craft and always looking out for the people! More
by MackD
January 30, 2025
Very professional fixed the recalls on my car very swiftly and amazing with keeping contact and letting you know what’s going on. swiftly and amazing with keeping contact and letting you know what’s going on. More
by Mmarshall
Employees Worked With
