Suburban Ford of Sterling Heights - Service Center

Quality-Friendly service experience I arrived at the dealership to get my scheduled maintenance done on my Fiesta. I was greeted within seconds and the work order was written up. My car I arrived at the dealership to get my scheduled maintenance done on my Fiesta. I was greeted within seconds and the work order was written up. My car was taken in and returned within thirty minutes. They had completed the service and they had washed it also. Great experience !!! More

Great Service Great Selection If you want the best selection of Ford certified pre-owned cars go here! I had one minor issue with my car and they took care of it under warranty. Gr If you want the best selection of Ford certified pre-owned cars go here! I had one minor issue with my car and they took care of it under warranty. Great service department. Nice dealership newly remodeled. Joe "Shy" is the man to see when buying a used car. Mike in service made sure I had a rental car when I needed the warranty repair. More

STATE OFTHE ART DEALERSHIP Great facility, state of the art show room, customer waiting area has a TV, comfortable chairs and a cafe to boot. Service is done in a timely fashio Great facility, state of the art show room, customer waiting area has a TV, comfortable chairs and a cafe to boot. Service is done in a timely fashion. I could literally eat of the floor. More

My Ford I love my Ford!!! It was a recall for repairs had no problems with my car. It is a nice looking car and it runs beautiful. I love my Ford!!! It was a recall for repairs had no problems with my car. It is a nice looking car and it runs beautiful. More

Good service Excellent service and fast too. Needed service as light on dash went on, was told to come right in and it was repaired in minutes. Thank you. Excellent service and fast too. Needed service as light on dash went on, was told to come right in and it was repaired in minutes. Thank you. More

always wonderful and the best each and every visit has been all good, the staff , waiting area and the deli..... just a great place for cars and service!!!!! highly recommend ... each and every visit has been all good, the staff , waiting area and the deli..... just a great place for cars and service!!!!! highly recommend ... just go there and you will be very happy More

Suburban Ford-Great Place to Buy or Service your F-150 I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantl I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantly I had two trade-ins and their allowance was almost $4k more than the low ball offers from other dealers. Once, I knew the trade was fair, I decided to move forward with the purchase and Suburban got my truck from a dealer in Ohio since there was NOT the exact model here in SE Michigan. I mean, good trade, good price, and went the extra mile to find what I wanted, NOT what they had on hand. Then 9 months later my battery had a defect, and I called the dealership and they worked me into their schedule as I had a business trip that had to happen the next day. Again, Suburban came to the rescue where my local dealership told me, NO cannot help you this week! So, assuming the Suburban Collection of dealerships has a Nissan dealer, my wife and I will consider them since my wife is not a truck person. More

RECALL Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shutt Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shuttle, but miss the first shuttle, driver did not make sure everyone heard if he was needed. I was taken care of by my writer and she made sure I got a ride home. More

Best Dearlership I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All aroun I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All around Dealership and service dept are outstanding. More

Recall for 2013 Ford escape Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed that too. The car was washed and vacuumed and they explained everything that was repaired or replaced. I also had an oil change done. More