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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,073 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,073 reviews
February 10, 2025
Great low pressure experience, they made my purchase super easy and painless. Very pleasant dealer experience I couldn’t say anything negative super easy and painless. Very pleasant dealer experience I couldn’t say anything negative More
by Daniel.Barker94
Employees Worked With
Aws Saffo
February 07, 2025
Great customer service. Super fast I was in and out in no time. I would highly recommend Super fast I was in and out in no time. I would highly recommend More
by Ryan
Employees Worked With
February 07, 2025
I had an excellent experience with Suburban Ford and Nick Navarro, Very professional and fair with our trade in Navarro, Very professional and fair with our trade in More
by guidobono
Employees Worked With
February 04, 2025
Dealership has been very accommodating. Really appreciated Kate’s level of service. Not a difficult sales experience whatsoever. Working with her felt like working with a friend. Really appreciated Kate’s level of service. Not a difficult sales experience whatsoever. Working with her felt like working with a friend. More
by romeomc
Employees Worked With
January 31, 2025
Viewed car on internet. I was able to get financing and purchase in a couple of hours. Kate's helpful knowledge made time fly and everything smooth. I was able to get financing and purchase in a couple of hours. Kate's helpful knowledge made time fly and everything smooth. More
by datiltony
Employees Worked With
January 30, 2025
Nick was extremely accommodating to what I was looking for and he was bey relatable! Definitely recommend, process went by easy and fast for and he was bey relatable! Definitely recommend, process went by easy and fast More
by Camron Grant
January 18, 2025
I can’t express my gratitude towards Joe for locating the bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Joe provided was the best that I’ve dealt with when buying a vehicle. More
by ghisala20
Employees Worked With
January 18, 2025
He is amazing! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! More
by Cmjmauk
Employees Worked With
Isaiah Price-Baker
January 14, 2025
Poor internal system to show what status used vehicles are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle i are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle is sold to try and sell another vehicle was not warranted. Employee was in a hurry to leave for the day instead of making a sale. More
by Peter D
