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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,040 reviews
January 23, 2020
Bought a 2015 srx touchscreen glitches headlights no good. That’s them inspecting their vehicles. That car never should have been on the lot like that can’t use the radio it works when it feels like it. good. That’s them inspecting their vehicles. That car never should have been on the lot like that can’t use the radio it works when it feels like it. Also need a wheel alignment. That’s my second car from them time to go somewhere else d More
by Weezywolanin
Employees Worked With
Jeremy Sloat, Alex Arnold
January 23, 2020
Everybody was nice and inviting.ahshly handled everything I needed taken care of. Brian called to follow up and made sure everything is going well I needed taken care of. Brian called to follow up and made sure everything is going well More
by unclebuck2008
Employees Worked With
Brian Lagodna, Alex Apess, Ashley Burgess
January 22, 2020
I’ve personally known Derek for more than 10 years and was happy to hear that he began working at Suburban Ford of Sterling Heights. He made purchasing my new F150 soooo easy and I can’t recommend him eno was happy to hear that he began working at Suburban Ford of Sterling Heights. He made purchasing my new F150 soooo easy and I can’t recommend him enough. If you’re looking for the best deal on your new Ford vehicle, please visit my good friend Derek Britton. More
by Chris P
Employees Worked With
Derek Britton
January 22, 2020
First time buyer at Suburban of Sterling Heights I was actually very surprised at how good the customer service was and at how organized the dealership was. My sales person Renee Junga helped me in l I was actually very surprised at how good the customer service was and at how organized the dealership was. My sales person Renee Junga helped me in locating the exact type of vehicle I was looking for from their large selection. I was very happy with this purchase. More
by BOZOWOZO
Employees Worked With
Renee Junga
January 21, 2020
Awesome Service! The team goes out of there way to make sure every experience is excellent. My experiences have always been friendly and far exceed expectations! Super The team goes out of there way to make sure every experience is excellent. My experiences have always been friendly and far exceed expectations! Super! More
by SkipGlide
Employees Worked With
Dave Lulewicz
January 19, 2020
I cannot say enough amazing things about the service from Suburban Ford of Sterling Heights. The customer service is beyond exceptional and A big Thank you to Tom MacPherson for The outstanding role he playe Suburban Ford of Sterling Heights. The customer service is beyond exceptional and A big Thank you to Tom MacPherson for The outstanding role he played in making my experience the best I have had dealing with the dealership. Because of him, I will stay a loyal customer. More
by Anna C
Employees Worked With
Tom Macpherson
January 17, 2020
Well let me start by saying, my whole experience was pleasant and enjoyable from start to finish. Alex was very knowledgeable and informative about the vehicle and the purchase process. Only thing could pleasant and enjoyable from start to finish. Alex was very knowledgeable and informative about the vehicle and the purchase process. Only thing could’ve of made it even better would have been to have more money taken off. More
by Instructordems
Employees Worked With
Brian Lagodna, Alex Arnold
January 17, 2020
Entire experience was great. From the first visit to the last everyone was super helpful. Brian was great and truly went over and above for me. There is a reason this is the best dealership around thank you last everyone was super helpful. Brian was great and truly went over and above for me. There is a reason this is the best dealership around thank you. More
by remiev
January 16, 2020
This dealership went above and beyond for me from the time I entered to the time I left with my car. Derek Britton was incredibly helpful with every little detail and made my first time purchasing a car time I entered to the time I left with my car. Derek Britton was incredibly helpful with every little detail and made my first time purchasing a car by myself smooth sailing. I will definitely be coming back in the future! More
by Drbehlow
Employees Worked With
Derek Britton
January 12, 2020
Saved my butt again! Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealers Had to bring my Expedition in again for some repair/maintenance work...got the job done and price was reasonable....and work trustworthy! This dealership is my "go to"! More
by Silverbunny
