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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,040 reviews
January 31, 2020
Service was fabulous. I have een working with Rich Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. More
by Hoeftering
January 29, 2020
This has been the best experience I have ever had with looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my f looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my friends and family. More
by debraag61
Employees Worked With
Tom Macpherson, Hillary Adam, Paige DeFour
January 28, 2020
Derek and the whole team involved in our deal went over and above... I would recommend Derek and the Suburban Ford dealership to anyone looking for a new purchase or lease... and above... I would recommend Derek and the Suburban Ford dealership to anyone looking for a new purchase or lease... More
by Jalbensi
Employees Worked With
Derek Britton
January 27, 2020
Crushed it! First experience working with Derek was great. He found exactly what we wanted, and worked hard to get to the price we were looking for. Derek did a g First experience working with Derek was great. He found exactly what we wanted, and worked hard to get to the price we were looking for. Derek did a great job at making the sales process smooth and easy! More
by Jay
Employees Worked With
Derek Britton
January 27, 2020
My experience at suburban Ford was great my sales guy Derek made buying my new truck a breeze he was very friendly and knowledgeable and Worked closely with his manager To give me the best pricing availa Derek made buying my new truck a breeze he was very friendly and knowledgeable and Worked closely with his manager To give me the best pricing available. I would highly recommend Derek if you are looking for aN honest low pressure approach .. More
by Estateofmind78
Employees Worked With
Derek Britton
January 27, 2020
Vito is awesome! He got me a price I wasn’t happy with and was very quick and efficient . I moved a few years ago but I’ll drive across town for this excellent service! and was very quick and efficient . I moved a few years ago but I’ll drive across town for this excellent service! More
by Lionsfan9093
Employees Worked With
January 27, 2020
Derek was able to pull out the exact car my brother was looking for. Everything was explained in detail and we were able to drive the car home by the next morning! looking for. Everything was explained in detail and we were able to drive the car home by the next morning! More
by gina
Employees Worked With
Derek Britton
January 23, 2020
Got the Job Done! Rachel and the team were great! My first vehicle choice didn't work out, but she made sure she got me into something that worked for me. I'm happy! Rachel and the team were great! My first vehicle choice didn't work out, but she made sure she got me into something that worked for me. I'm happy! More
by paris.30
Employees Worked With
Rachel Kupke
