Suburban Ford of Sterling Heights

Very happy with your body shop and all the work they performed on our vehicle. Bryan was very professional and kept us informed how are vehicle was coming. Thank you for the great experience! performed on our vehicle. Bryan was very professional and kept us informed how are vehicle was coming. Thank you for the great experience! More

Great experience and great service. They were very helpful and knowledgeable. They really helped guide us through all avenues. We love the car and couldn’t be happier with the service. helpful and knowledgeable. They really helped guide us through all avenues. We love the car and couldn’t be happier with the service. More

Very Nice, Clean and Friendly environment in a dealership. Moreover, I am glad that I got a chance to do a deal with Paul Coolman. Such a great person and his friendly nature has boosted me to not dealership. Moreover, I am glad that I got a chance to do a deal with Paul Coolman. Such a great person and his friendly nature has boosted me to not think much and get a straight forward decision to make a deal immediately. The way of explanation and putting enough efforts to go over all the Features and options of a car was a commendable. I would suggest to my friends and family for sure to this dealership and ask sales person to get help from Paul if they get a chance. Great guy and great talent. Thanks Anthony!!! Appreciate your all efforts. More

Dealership was very nice and clean. Everyone was very helpful and friendly. I enjoyed buying my first car from Suburban Ford of Sterling Heights. Would definitely recommend to friends and family. helpful and friendly. I enjoyed buying my first car from Suburban Ford of Sterling Heights. Would definitely recommend to friends and family. More

Bryan was great took care of me and my vehicle promptly and professionally. Great service would highly recommend to family and friends. Definitely will be back when I need service again. and professionally. Great service would highly recommend to family and friends. Definitely will be back when I need service again. More

Brian Stier was professional, kind and kept me up to date and informed while my vehicle was being repaired at Suburban Ford of Sterling Heights Body Shop. Excellent customer service by Brian and the rest of and informed while my vehicle was being repaired at Suburban Ford of Sterling Heights Body Shop. Excellent customer service by Brian and the rest of the Suburban Ford team. I would highly recommend anyone needing service to see Brian at Suburban Ford. Thank you for your top notch service and professionalism! More

Great Experience My experience with this dealership was very good. I would recommend this place to anyone else I knew that was wanting to purchase a vehicle. My experience with this dealership was very good. I would recommend this place to anyone else I knew that was wanting to purchase a vehicle. More

Inspection process needs work Salesman was very nice,helpful and patient. I would rate him 5 stars but the car was not. The Suburban certified car was not. Cupped rear tires, ba Salesman was very nice,helpful and patient. I would rate him 5 stars but the car was not. The Suburban certified car was not. Cupped rear tires, bad sway bar link and leaking strut. Took the car back after i had it inspected and the inspection found those issues. Dropped the car off on Tuesday night and did not hear from the dealer till after i called and left a message on Friday morning. Friday afternoon i get a call saying the car will be looked at in a few hours. After they inspect it they found the bad sway bar link and agreed to fix it. They found the cupped tires but said they will wear back to specs. They did not see the leaking strut. I like the car but will not be back to purchase another used car from this dealer. This is the type of service i would expect from a lot down on 8 mile not a New car franchise. Very disappointed. More

Experience was great. Very kind and friendly. Brian made you feel comfortable when asking questions. Everyone in the body shop that I encountered was eager to help! you feel comfortable when asking questions. Everyone in the body shop that I encountered was eager to help! More

My family and I have been working with Nicole for years! She provides excellent service and always is on top of things! She takes the time to answer all your questions and always is available even after you She provides excellent service and always is on top of things! She takes the time to answer all your questions and always is available even after your purchase. More