Suburban Ford of Sterling Heights

Amazing experience. Safe C-19 protocols. Brian found the best car at a great price and delivered the vehicle in 48 hours, in time for my daughter’s birthday. Brian set up the test drive, financing, documen best car at a great price and delivered the vehicle in 48 hours, in time for my daughter’s birthday. Brian set up the test drive, financing, document signing & delivery in record time, & made this car buying process so easy and stress free. More

Tara was a blessing to work with while purchasing a vehicle during a pandemic. She had an amazing upbeat attitude, and helped expedite the sale seamlessly in a very short window. Her manager was very k vehicle during a pandemic. She had an amazing upbeat attitude, and helped expedite the sale seamlessly in a very short window. Her manager was very kind, and reassuring I appreciated his efforts. More

Very good dealership, especially during this pandemic I would definitely recommend this dealership on buying a vehicle very good people, So far so good I’m very happy. I will definitely be buying my next v would definitely recommend this dealership on buying a vehicle very good people, So far so good I’m very happy. I will definitely be buying my next vehicle from this dealership More

I couldn’t be happier. Tara Browning and Tim OConnor are the absolute best. I was very overwhelmed about purchasing a new vehicle and this was the best experience buying a car in my life. The car was even d the absolute best. I was very overwhelmed about purchasing a new vehicle and this was the best experience buying a car in my life. The car was even delivered to me by Michael Brown who finished the process and was also the best. I love my new car. I would never deal with anyone else but them. Thank you so much for being so amazing and making me so extremely happy with my purchase. I am telling anyone who needs a vehicle to come see you guys. More

Suburban Ford of Sterling Heights is an outstanding dealership. My experience with both Tom Macpherson and Paige DeFour was professional and exceptional. I really liked their direct and transparent app dealership. My experience with both Tom Macpherson and Paige DeFour was professional and exceptional. I really liked their direct and transparent approach to buying a car without any high pressure. I would again drive past 5 other dealerships to give them my business. More

Great customer service Paige looked at all the options and got me into a new vehicle I thought was out of my range. I had resigned myself to buying used but Paige knew all Paige looked at all the options and got me into a new vehicle I thought was out of my range. I had resigned myself to buying used but Paige knew all the programs and figured out a way to get my payments for a new Edge ST within striking range of what I was going to pay for used. Definitely recommend both Suburban and Paige. More

Stood behind a used car purchase with great service. We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that wer We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that were not found during the usual car prep or on the Car Fax. The dealership was responsive, did their best to diagnose the problem, and provided a free loaner vehicle each time the vehicle was in service. It appears they finally found a difficult to diagnose problem and the car is running fine. We were very happy the dealership stood behind the 3 mos./3000 mile warranty. As problematic as the car has been, their service is great and we would buy another car from them again. More

Not sure you want to sell cars Contacted the used car manager via email as I was ready to purchase a SUV...HE DID NOT CALL OR EMAIL ME BACK!? Not sure he is interested in selling ca Contacted the used car manager via email as I was ready to purchase a SUV...HE DID NOT CALL OR EMAIL ME BACK!? Not sure he is interested in selling cars...! More

Honestly, I went up there with the intentions of buying a cheaper used car because I thought that was my only choice. Rachael Kupke helped me pick a nice vehicle that I felt good about putting my family in, cheaper used car because I thought that was my only choice. Rachael Kupke helped me pick a nice vehicle that I felt good about putting my family in, and not for the cost of my first born. I could not be more appreciative of her. She literally ran to get things done for me, which wasnt necessary, but proves that she is extremely devoted and great at her job. She gets an A+++ from me. Give that girl some more money! For whatever reason, it wont let me "rate" everyone, but you all get 10s. More

Buying new vehicle. Cheryl is a professional.Knows her job.Efficient and pleasant.Met all my criteria and wants in a very timely way.Enjoyed the whole buying experience. Cheryl is a professional.Knows her job.Efficient and pleasant.Met all my criteria and wants in a very timely way.Enjoyed the whole buying experience. More