Suburban Ford of Sterling Heights

Great experience under unusual times We could not be happier after dealing with Tommy Mac and Matthew D when buying our new Ford Edge ST from Suburban Ford of Sterling Heights during thes We could not be happier after dealing with Tommy Mac and Matthew D when buying our new Ford Edge ST from Suburban Ford of Sterling Heights during these trying and unusual times. Our transaction went smoothly and the people at Suburban Ford did everything right. More

Dave its been a long time I've been Dealing with Dave for over 45 year's! My Father would purchase everything for his 54 Ford, 69 Mach, 72 Bronco, 79 Bronco from this man rig I've been Dealing with Dave for over 45 year's! My Father would purchase everything for his 54 Ford, 69 Mach, 72 Bronco, 79 Bronco from this man right here!!!!! If Ford made it, Dave could find it and get it ordered More

Rachel did a great job of getting myself into a newer vehicle and making the process seem easy especially during the pandemic. She was very good with getting back to me with any concerns or questions. I vehicle and making the process seem easy especially during the pandemic. She was very good with getting back to me with any concerns or questions. I would definitely come back and buy another car from her in the future. More

With all the hassle of COVID it was refreshing to have a "no hassle" experience. Seriously, from making all the options clear and then letting me call the shots - fantastic. Would do it again in a heartbeat "no hassle" experience. Seriously, from making all the options clear and then letting me call the shots - fantastic. Would do it again in a heartbeat! More

I highly recommend & trust this dealership! Carloluigi (AKA Gigi) went above and beyond to ensure that I purchased a vehicle that I would be highly satisfied with. He was friendly, patient, a great commun (AKA Gigi) went above and beyond to ensure that I purchased a vehicle that I would be highly satisfied with. He was friendly, patient, a great communicator, & explained all of my options very thoroughly. After my purchase, I got a call from manager Tom McPherson to make sure that I was a very pleased customer and thanked me personally for my business. Both gentlemen made themselves readily available to answer any questions that I might have in the future. Very pleased with the service and my new Escape! More

Excellent Mike was very helpful and understanding after Excellent Mike was very helpful and understanding after I had a huge miscommunication issue a day prior to coming to purchase a vehicle. He took tim Excellent Mike was very helpful and understanding after I had a huge miscommunication issue a day prior to coming to purchase a vehicle. He took time to listen and help me with another truck similar and he did not pressure me to buy it. I loved that about him. He also took time to explain my situation with Brian who apologized and helped as much as he could. I’m truly happy and satisfied with my Jeep Wrangler I will definitely be recommending people to them. More

I purchased my first car in over 30 years at this dealership, and WOW!! Its was the best experience I could of asked for! I am a single mother raising my girl, working full time in 2-3 places in li dealership, and WOW!! Its was the best experience I could of asked for! I am a single mother raising my girl, working full time in 2-3 places in life and I was tired of driving old trucks and dumping all my hard earned money into them as the miles just grow.....so do repairs. I have been looking at trucks and SUV's for 6 months and found the BEAUTY I ended up buying!!! My car sales man was amazing over the phone since were living this nightmare of COVID-19. When I arrived at Appt set, My sales man was right there...I was breath-taken by how amazing this truck looked in person. Sales manager came out, he was all involved too, helping me understand the technology of this truck along with my salesman. These guys were so excited for me and they boosted this amazing truck watching my happiness. I cannot say enough great about these guys!!!! Then the Finance mgr came out to meet me and to praise me for how good my credit is!! Another huge smile on this ladies face great job all of you!!! AMAZING EXP!!!!!! Thank you Thank you Thank you! Salesman: Troy Taylor Sales MGR Brian Lagodna Finance Mgr Marcus Martin THE FAB 3 Happy Happy Customer, Heather Tinkle More

I purchased a used car during the Covid-19 pandemic. Even during this difficult time Rachel made the teansaction smooth and seamless. I would definitely buy another car from her. Even during this difficult time Rachel made the teansaction smooth and seamless. I would definitely buy another car from her. More

My lease was up....not at a time that i was wanting to go to the dealership and couldn't go due to Covid-19. Jeremy Randolph and the team at Suburban Ford of Sterling Heights made the transaction as easy and to the dealership and couldn't go due to Covid-19. Jeremy Randolph and the team at Suburban Ford of Sterling Heights made the transaction as easy and contact free as possible. The paperwork was done online except for 3 signatures at delivery. Yes the car was delivered and my old lease was driven away. I must say that I do prefer the person to person aspect of car transactions but due to circumstances they made it work just as well. More

The people at suburban Ford went out of their way to help me out with my truck when I needed it to get to work. A big thanks goes out to Brian Lagodna and the rest of the crew over at suburban Ford They di me out with my truck when I needed it to get to work. A big thanks goes out to Brian Lagodna and the rest of the crew over at suburban Ford They did an excellent job and my appreciation goes out to them More