Suburban Ford of Sterling Heights

Worst dealer I have ever been to in my life. My $80,000 Ford bronco we shipped to me damaged with damage seats and filthy dirty. when notified of this horrific arrival they through $500 at the i My $80,000 Ford bronco we shipped to me damaged with damage seats and filthy dirty. when notified of this horrific arrival they through $500 at the issue, and basically said it’s not their problem. If you’re looking for an accommodating dealership, who cares about, you and is honest do not go here. They will screw you over. More

As I was searching around for a body shop to repair my truck after an accident, I didn’t have much luck without having to wait 6-8 months until I met Bryan. Bryan went above and beyond for me as a custome truck after an accident, I didn’t have much luck without having to wait 6-8 months until I met Bryan. Bryan went above and beyond for me as a customer and treated me like a family member. My car was done within 3 months and I was supplied with a loaner car throughout the time. I would recommend Bryan to everybody who is looking for any type of collision work, and I can promise you he will not disappoint. More

I recently had the pleasure of working with Bryan Stier, the Body Shop Estimator at Suburban Ford of Sterling Heights. I cannot express how impressed I am with the level of service and expertise he provided the Body Shop Estimator at Suburban Ford of Sterling Heights. I cannot express how impressed I am with the level of service and expertise he provided throughout the entire process. Bryan's attention to detail and thorough evaluation of the damage to my vehicle was truly commendable. He took the time to explain the repair process in a clear and understandable manner, ensuring I was well-informed every step of the way. Moreover, Bryan's professionalism and courteous demeanor made the experience seamless and stress-free. He consistently went above and beyond to address any concerns or questions I had, demonstrating a genuine commitment to customer satisfaction. The quality of the work performed on my vehicle exceeded my expectations. Bryan's expertise and precise estimation ensured that the repairs were completed efficiently and to the highest standard. I wholeheartedly recommend Bryan Stier to anyone in need of automotive repair services. His dedication to his craft and exceptional customer service makes him an invaluable asset to Suburban Ford of Sterling Heights. I am truly grateful for his assistance and the outstanding experience he provided. Thank you, Bryan, for your outstanding service! Warm regards, Dr. Anton Lajcaj More

From the first phone call to your dealership I knew we were on the right path. I asked the receptionist to give us to the most experienced most knowledgeable salesperson and she connected us to Flora Gjo were on the right path. I asked the receptionist to give us to the most experienced most knowledgeable salesperson and she connected us to Flora Gjonaj. We were very pleased form the beginning with Flora. We drove up to Sterling Heights walked in the door of the dealership and our relationship with her began. Everything went perfect with getting our new 2023 Ford Explorer Thank you so very much. We also worked with Lilly, and she was awesome. Thank you to everyone Robert and Marilyn Wirth More

Quick, easy process for purchasing a truck for my son. Even after the truck we came in to look at was sold while we were there, Hunter went above and beyond to find something else that checked all the box Even after the truck we came in to look at was sold while we were there, Hunter went above and beyond to find something else that checked all the boxes. More

This is my third vehicle that I've leased/purchased at Suburban Ford of Sterling Heights. Each time my experience with them has been outstanding. I can't say enough good things about this dealership. Suburban Ford of Sterling Heights. Each time my experience with them has been outstanding. I can't say enough good things about this dealership. More

Hunter Hoppe was great at getting me through the purchase process!. I left with my vehicle the same day! process!. I left with my vehicle the same day! More

My wife was in 5 car accident (which wasn't her fault) and our 2022 Edge Titanium was severely damaged. We leased the vehicle from Brad Klein at Suburban (who was also great to deal with) and decided to and our 2022 Edge Titanium was severely damaged. We leased the vehicle from Brad Klein at Suburban (who was also great to deal with) and decided to have the Edge repaired at Suburban Ford. We took the vehicle in at the beginning of the UAW strike, and our estimator, Paul Zambas ssured us that he would do his best to try and get our Edge repaired as quickly as possible before it would be hard to get parts. I am happy to say that our Edge was repaired in less than 30 days and we couldn't be happier with the service that we received at the Suburban Ford Collison Shop. Paul Zambas and Bryan Stier were great to deal with. Our 2022 Edge looks great! Bob and Kathy Maurer More

I have leased several vehicles from this dealership and have always been pleased with my experience. Jim Belk has been a great salesman to work with. have always been pleased with my experience. Jim Belk has been a great salesman to work with. More

Rich Kramer great to work with, very help full, made everything easy helped take care of issue with new car. thanks everything easy helped take care of issue with new car. thanks More